Morgana Court and Lodge

Porthcawl Road, South Cornelly, Bridgend CF33 4RE
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9.8 67 Reviews
  • Morgana Court and Lodge, Bridgend
Conveniently located, just off the M4 motorway, in the peaceful village of South Cornelly near both Bridgend and Porthcawl, Morgana Court and Lodge is one of five SilverCrest care homes in South Wales. Offering a homely setting for older people, the home has a dedicated team of caring and skilled staff.

All rooms are single occupancy with ensuite facilities and fully compliant with current guidelines.

Staff are experienced in dementia and nursing care and also welcome adults with disabilities, following stroke or mobility or sensory impairments.

A comfortable and active lifestyle is offered for residents, alongside an individual, person-centred service that focuses on understanding personal needs and challenges.

With trained and qualified professionals, the home performs highly in numerous disciplines.

The newly refurbished and highly specified 18 bed Morgana Lodge which specialises in dementia residential care opened in Winter 2017 to complement the existing 45 bedroom Morgan Court.

Show Morgana Court and Lodge on the Map

Care Provided by Morgana Court and Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alex Pardoe (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Morgana Court and Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,085 – £1,375
    • Self-Funded Residential Dementia Care £1,160 – £1,400
    • Self-Funded Nursing Care £1,200 – £1,450
    • Self-Funded Nursing Dementia Care £1,275 – £1,500
    • RESPITE Self-Funded Residential Care £1,085 – £1,375
    • RESPITE Self-Funded Residential Dementia Care £1,160 – £1,400
    • RESPITE Self-Funded Nursing Care £1,200 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,275 – £1,500

  • All fees inclusive of nursing and personal care needs and hotel services provisions.


    Hairdressing and additional services will incur additional fees.


    Top ups are usually required and are assessed on an individual basis - please enquire with management
  • (these prices are only a guideline, please contact Morgana Court and Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • open policy


  • Parking

  • on site car parking


Morgana Court and Lodge Reviews (67)

Total of 67, showing 21-40
9.8

Morgana Court and Lodge has a Review Score of 9.8 (9.791) out of 10, based on 16 reviews in the last 2 years. Over all time Morgana Court and Lodge has 67 reviews.

Overall Experience

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Date Published

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Review from L F (Daughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been more than happy with the care my mum receives. The staff go out of their way with regards to the care and wellbeing of my mother. The home is always very clean, and a safe environment for residents. I find the staff helpful, friendly and caring. My mum has been a resident for a number
of years, and a lot of the staff are like good friends. I am always safe in the knowledge that Mum is being cared for well. Thank you.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for your kind review, the staff team will be delighted. Glad you are happy with the home and thank you for your help and support during this difficult time.


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Review from Raymond M (Brother of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my wife and I are very happy with the care that my brother is receiving at Morgana Court.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Thank you for your kind review and supporting the home at this difficult time.


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Review from Merriel M (Niece of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. They take care of all the residents' needs. They have looked after my uncle through the Covid-19 lockdown. They took the virus seriously and stopped all visitors at the beginning of March. They have managed to keep the virus out of the care home.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for your kind review at this difficult time. The staff team will be delighted with the feedback.


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Review from G D (Wife of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During a very difficult time, I only have praise for members of staff who have looked after my husband. When ringing to enquire about my husband, I have been treated with courtesy and a very friendly manner.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for your support at this difficult time.


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Review from G B (Sister of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has needed "special" care having suffered strokes, leaving him among other things - blind. He has been well cared for with kindness, dignity, humour and plenteous patience.
As a visitor, I have always been greeted and made to feel welcome, any queries I've asked for have been answered professionally
and politely. I am always informed of any incidents involving my brother.
The staff work extremely hard and with good humour and patience. I am grateful to them all at Margana Court.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for your support during this difficult time, the staff team will be delighted with your feedback and appreciation of their efforts.


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Review from W C (Sister of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Morgana Court is not "just a care home", it is a place of caring people that treat all residents as a family. The staff go far and beyond the duties in their contracts; they genuinely treat each resident with respect, compassion, and most of all, love and kindness. My brother has been a resident for
over 8-years, and as he says "I love it here, it's like a home from home". The care of the staff during the covid-19 pandemic has been exceptional, this is shown by the very fact that all residents and staff so far have had a negative test for the virus.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for taking the time to write a review, it has been a challenging time for all care homes and we thank-you for your ongoing support.


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Review from David J (Son of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Morgana Court since January 2019. As a family, we have always been pretty satisfied with her care at the home. However, during the current Covid-19 crisis we have been so impressed with the professional but caring way that the management and staff have dealt with the situation. None
of us could have foreseen the devastating effects of this virus across the community, and especially the tragic loss of life in care facilities across the country. The Staff here from day one of the crisis have been vigilant in keeping the virus out of the home whilst still communicating with the family. I'm sure they are under massively increased pressure but respond to us with good humour, and a will to facilitate communication with our Mum. It is a huge responsibility choosing a care facility for a loved one and this crisis has definitely confirmed we made the right decision.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Thank you for your understanding and support during this very difficult time.


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Review from C D (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam and dad found the rest home very pleasant. After 4 weeks they did not want to leave. They were spoilt and didn't want for anything, the food was great, rooms were clean and tidy. Every day the staff were great, very helpful no problems at all, they want to come back.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Thank you so much for your kind review. The hard working management and staff team will be delighted.


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Review from Robert B (Son of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident for approximately four years. During that time she seemed happy and well looked after and never had a bad word to say about anyone. The staff spoke of her affectionately. During my visits, I never found anything untoward with her treatment and she seemed content and settled.
Sadly she passed away after a short illness. During that time, the nursing staff did everything to make her comfortable. She couldn't have been in better hands.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Thank you very much for your kind comments, at this time of loss, the team at the home will be delighted that you felt your mother was well cared for, they do strive hard for all our residents happiness and well being, she will be missed in the home.


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Review from Christopher P (Son of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum was admitted here for two weeks respite for the family to have a little break.
From day one we had issues. Just felt this place was not the right home for my mum, too many people, not enough staff. People waiting too long to be looked after. Elderly just walking about bumping into other elderly
people, about 40 in a room made for about 20. My mum needed care around the clock, she was left in a chair for many hours after we had told the staff she needed to be put to bed after three hours; in the chair no longer. She was admitted to hospital with an issue which was incontinence even after the paperwork showed different wording. Mum mentioned staff shouting at her at one point which broke my heart. Staff were more interested in their break than checking on the elderly. I have been told things are changing but sadly they should not allow any more until it is sorted. Please, if you're going to send your family here please check on them daily, would I let my family stay again, sorry no chance.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

We are very sorry that you have had a bad experience. We do have hard-working staff who are disappointed by your feedback. The manager has been notified and we would appreciate a meeting to discuss your issues and resolve going forwards.


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Review from A D (Son of Resident) published on 5 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been supportive, helpful and proactive in all matters to date and made the transition for my father one of ease and professionalism.
The home is friendly and cares for all needs, although at times, it can feel overcrowded and chaotic.
We are more than happy with the care and service
provided to my dad.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

The hard-working staff team are delighted that your father has settled well. We are a busy home and are looking to expand or make better use of our day space in the near future.


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Review from L M (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for. When I have asked staff for request relating to my mother's care, they usually respond positively and carry out requests as soon as they are able.
During December we did experience problems when my mother's fingernails grew extremely long and despite me asking if they could
be cut, Mam scratched her face badly - they were cut following this incident.
Also, I requested that Mam had a haircut two weeks before Christmas and this has not happened.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for taking the time to write a review - your comments have been noted and will be fed back to the management teams, we always endeavour to provide timely, compassionate care, and will respond appropriately to your concerns. Sorry for the delays around the Christmas period, if you have any future concerns please contact management directly.


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Review from Cheryl H (Daughter of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A cliché but it really is a warm, friendly, comfortable environment. Looking forward to staying in December.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Thank you for your lovely review, your comments will be passed to the hard working team who will be delighted.


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Review from Lynne T (Daughter of Resident) published on 27 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was accepted into here in June 2018, after suffering seizures which led to a second stroke. We were advised by the hospital that mum would need nursing care 24/7. We looked at homes in our area and were recommended to look at Morgana Court and Lodge. We went on a visit where we were welcomed.
We were shown around and had all our questions answered truthfully. Mum has taken quite a while to settle, but with the care and experience of the staff, she now seems to have settled. The staff go over and above to make her happy and secure. Mum had quite a poor appetite but the cooks are always amenable to offer her something that she has asked for. The nursing care is second to none and mum has built up a lovely relationship with the nurses and care staff. I am satisfied with the care and support that she receives. The management team are amazing and will always make time to speak to you and answer any concerns we may have. Thank you to all at Morgana Court and Lodge.

Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for your kind review and it is encouraging to receive this positive feedback - which will be relayed to our hardworking care and nursing teams who will no doubt be delighted. We operate an open door policy and maintain transparency and thank you for taking the time to write this review.


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Review from Christine W (Friend of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited this home over a period of approximately three months.


The staff are consistently friendly and knowledgeable whilst carrying out their duties in a professional, highly competent manner.


Their regard for the dignity and well-being of residents is a pleasure to witness.


Reply from Bikram Choudhary, Director at Morgana Court and Lodge

Many thanks for your kind review. We are pleased with your feedback which will be relayed back to our hardworking manager and staff team who will be delighted and take great pride in their work.


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Review from Andrew J (Son of Resident) published on 20 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father transferred to the home in February 2018 and has settled in really quickly.


The staff are really good with him and he is really happy there.


The staff are always friendly and helpful.


We can visit at any time without an appointment which we feel proves they have nothing to hide.


Would

recommend this home.

Reply from Sheryl Davies, Operations Director at Morgana Court and Lodge

Thank you for your kind review, we at Morgana Court and Lodge are very proud of our home and are extremely pleased that your father, you and your family have settled into his new home. We hope you all enjoy the time you spend with us.


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Review from Richard W (Son of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run care home, with very helpful caring staff. I feel very reassured my mother is being provided with the best possible standard of service. This care home deserves to be recognised for its very caring staff and exceptional standards of care.

Reply from Sharon Howells, General Manager at Morgana Court and Lodge

Thank you Richard for taking the time to write your review of the care home. I have shared your feedback with the team and your review was visibly heartening to them. It is vitally important to us, that family members can feel assured that their loved ones are receiving the best possible standard of service within our home. Kind Regards, Sharon Howells General Manager.


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Review from Jackie T (Daughter of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly care home with a number of lovely nurses and carers. My mother has been in Morgana Court and Lodge for one year and she enjoys her time here. She is treated with care and affection and has her nursing needs cared for as a priority. After my mum's long illness, it is nice to see her settled
in a warm surrounding. I would highly recommend Morgana Court and Lodge. The kitchen staff are also fantastic and work so hard. All in all, a lovely place for anyone with nursing needs.

Reply from Sheryl Davies, Operations Director at Morgana Court and Lodge

Thank you for taking the time to write your lovely review. The team at Morgana Court and Lodge are very proud that they enable your Mum to enjoy her time with us.


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Review from Susan J (Daughter of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Morgana Court and Lodge Care Home at the end of August 2017. This was a traumatic time for her and, of course, a worrying time for the family. The pleasant and cheery disposition of all the staff soon made her feel at home and nothing is too much trouble for them.
We visited many
care homes in the area and we are now very happy with our choice.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to write your review. We are very pleased that your mum has joined us at Morgana Court and that she has settled in well. I will share your kind words with the staff team who'll be very pleased. Thank you again.


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Review from G R (Wife of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending 8 months in hospital, my husband of 65 years needed 24-hour care with nursing and constant hoisting due to inability to walk again. He already had vascular dementia, prostate cancer and other ailments. Given three names of nursing homes suitable for his needs, I was devastated. It took
great courage to visit them. It was all too emotional. After a couple of weeks, I went back to Morgana Court. A lovely lady took us around. Although it was early morning everything was spotless. We could see compassion, care also laughter there. That made it a bit easier knowing there was a dedicated team of nursing and care to give him a somewhat better life. Regular events and activities they get is very beneficial. A big thank you.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to write your review. We are pleased to hear your positive views and I will pass on your comments to the staff team who will be very happy to hear them. Compassion is a key principle in the care that we strive to deliver here at Morgana Court, along with a comfortable and happy environment. Thank you again.


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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Morgana Court and Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Morgana Court and Lodge is calculated as follows: ( (160 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 187 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Morgana Court and Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Meet the Team (1)

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Alexandra Pardoe

Job Title: Deputy Manager

Deputy Manager for Morgana Court and Lodge