Morgana Court and Lodge

Porthcawl Road, South Cornelly, Bridgend CF33 4RE
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9.8 67 Reviews
  • Morgana Court and Lodge, Bridgend
Conveniently located, just off the M4 motorway, in the peaceful village of South Cornelly near both Bridgend and Porthcawl, Morgana Court and Lodge is one of five SilverCrest care homes in South Wales. Offering a homely setting for older people, the home has a dedicated team of caring and skilled staff.

All rooms are single occupancy with ensuite facilities and fully compliant with current guidelines.

Staff are experienced in dementia and nursing care and also welcome adults with disabilities, following stroke or mobility or sensory impairments.

A comfortable and active lifestyle is offered for residents, alongside an individual, person-centred service that focuses on understanding personal needs and challenges.

With trained and qualified professionals, the home performs highly in numerous disciplines.

The newly refurbished and highly specified 18 bed Morgana Lodge which specialises in dementia residential care opened in Winter 2017 to complement the existing 45 bedroom Morgan Court.

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Care Provided by Morgana Court and Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alex Pardoe (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Morgana Court and Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,085 – £1,375
    • Self-Funded Residential Dementia Care £1,160 – £1,400
    • Self-Funded Nursing Care £1,200 – £1,450
    • Self-Funded Nursing Dementia Care £1,275 – £1,500
    • RESPITE Self-Funded Residential Care £1,085 – £1,375
    • RESPITE Self-Funded Residential Dementia Care £1,160 – £1,400
    • RESPITE Self-Funded Nursing Care £1,200 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,275 – £1,500

  • All fees inclusive of nursing and personal care needs and hotel services provisions.


    Hairdressing and additional services will incur additional fees.


    Top ups are usually required and are assessed on an individual basis - please enquire with management
  • (these prices are only a guideline, please contact Morgana Court and Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • open policy


  • Parking

  • on site car parking


Morgana Court and Lodge Reviews (67)

Total of 67, showing 41-60
9.8

Morgana Court and Lodge has a Review Score of 9.8 (9.791) out of 10, based on 16 reviews in the last 2 years. Over all time Morgana Court and Lodge has 67 reviews.

Overall Experience

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Date Published

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Review from J W (Partner of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my partner has been a resident for only 6 weeks, we have been welcomed into what is a family environment by very friendly, helpful, professional and competent staff. This applies to all levels of staff from the management to the youngest and most recently recruited members. The management
is young and energetic and determined to provide an excellent home for those residents who cannot look after themselves. The home is currently undergoing refurbishment and the end result will provide a very modern environment which includes several innovative ideas intended to be of benefit to both residents and visitors. Overall, a care home to be recommended.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you very much for taking the time to write your review. We are very happy to hear that your partner has settled in well. We like to think of ourselves as family and of providing a happy, stimulating, and comfortable home. I will share your comments with the staff team who will be thrilled to hear them. Thank you once again.


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Review from Bryan B (Nephew of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home seems very tidy, clean and well run. The staff are friendly and, as far as I can see, caring. My aunt speaks well of the food and appears well cared for. She is appreciative of some of the entertainment provided.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to write your review, we always appreciate positive comments, and I am happy to hear that you feel that your aunt is well cared for. We are currently looking at developing some new and exciting activities which I hope your aunt will continue to enjoy. I will pass on your words of praise to the staff team who will be very happy to hear them. Thanks again.


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Review from Kenneth D (Brother of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not faults at all with the home.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to complete a review. We are very pleased to hear that you are happy with the home and the care provided. I will share your comments with our staff team who'll be delighted to hear them.


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Review from L M (Friend of Resident) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my friend went into Morgana Court 2 years ago, I have visited on a regular basis. I have found the staff and the care she has been given has been of the highest standard. I could not have wished better care and attention of her in her later years.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you very much for taking the time to write a review. I am very pleased to hear that you believe that the care given to your friend is of the highest standard. We endeavour to provide all residents with a high standard of care along with positive stimulation. I will gladly share your comments with our staff team who will be thrilled to hear them. Thanks again.


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Review from G T (Son of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my mother well looked after by all the staff at Morgana. They keep me well informed at all times.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to complete your review. We are pleased that you feel that your mother is well looked after by the staff here at Morgana, and I'm also glad to hear that you are always kept informed of your mother's wellbeing. I will pass on your comments to the team who'll be happy to hear them. Thank you.


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Review from Ian B (Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I were moved in from separate hospitals in June 2016. We have separate next door rooms. Home found by relatives who are main external contacts. Majority of standards are excellent with some exceptional staff. Very friendly, very polite. Important that residents recognise periods when very
busy - getting up, food times, bed times, shift changes. Excellent for health and safety and medical support. Residents are the priority and have management access meetings. Food quality and choice are excellent. Support needs from agency workers is high: Management strive to keep GOOD "care home" STAFF.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to write your review. We are very happy to hear that you and your wife have settled in well at Morgana Court. We continue to strive towards high quality care and support. I will pass on your comments to the staff team who will be equally as happy to hear them. Thank you.


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Review from Ann T (Daughter of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Arrived at Care home midday to escort my mother to hospital, ambulance was picking up at 12:20 and I found my mother unwashed, not dressed and no early lunch. Went to see manager who called on carers to dress my mother. I washed and combed my mother's hair myself. My mother had gone without food from
breakfast time to about 4:15 that afternoon. My mother is bedridden and has to rely on staff to do everything for her. She cannot express herself verbally.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to complete the review. I'd also like to thank you for your time in discussing these issues with myself today. We do apologise for the mix up with your mother's appointment, which as you mentioned occurred earlier in the year. We take the care of our residents very seriously and endeavour to provide the best support that we can for each individual residing within Morgana Court. We are fully committed to ensuring that your mother's needs are fully met both presently and in the future. If you should have any concerns in the future please do not hesitate in raising them with me.


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Review from D L (Husband of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Using my wife's room as a storeroom, items have been disappearing. Everything is marked, name, room number, after seeing the management and giving him a letter about this incident it has almost stopped.

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Review from Nancy L (Wife of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all so kind and caring, even to all my husband's visitors. The care home keeps us updated regularly on my husband's condition. My husband tells she enjoys the food and conditions at Morgana Court. The home is always warm and comfortable. We all feel secure that my husband is better well
cared for.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to complete this review. I am very happy that you feel that your husband is well cared for. I will pass on your remarks to the staff who will be very pleased with your comments.


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Review from Kathleen W (Niece of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This year we had the task of finding a nursing home for our auntie and uncle - both with completely different needs. How relieved we were to find Morgana Court who could meet both their complex needs. They have rooms next to each other which is both practical and comfortable. The caring staff, while
seeing to their personal needs have always shown respect whilst maintaining their dignity. The staff give our relatives, which we think are important choices and try to keep them as independent as their condition will allow.


I am not saying that everything is perfect but any issues have always been resolved. Our aunt and uncle have settled quite well and enjoy the entertainment program. There is always a choice of food at meal times and a choice of eating in the dining room or their own room. There is no place like home but the staff try their best to make it as homely and welcoming as possible.


Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you very much for taking the time to write your review. We were very happy to be able to offer both your aunt and uncle a place with us at Morgana Court, it would have been a tragedy to see them kept apart. I'm really glad that both have settled in well. I will share your very kind words with the staff team, as they do try their utmost in maintaining and promoting dignity and respect to all residents and within the home in general.


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Review from John R (Cousin of Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are chatty, friendly and easy to get along with. They will answer your questions on any enquiries you make.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to complete the review. I am very glad that you find the staff chatty and friendly. It is an emphasis that we like to place on our staff; that we are also here for residents families and friends too. I'm also very glad to hear that all questions and enquiries are answered and acted upon.


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Review from H E (Son of Resident) published on 1 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home to date has been great. The staff are very friendly, professional and provide a good standard of care. Lately, there have been many improvements in the environment of the home and all are very positive. There are lots of activities ranging from coffee mornings to Indian dining evenings for
residents and their family.
The manager and senior staff are easy to talk to and my experience is that any requests/concerns are dealt with very promptly.
This has a very homely atmosphere for residents.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you very much for taking the time to write this review. We aim to provide a good standard of care to all our residents and to provide a wide range of meaningful activities to cater for all likes and interests of our residents. I'm very glad to hear that all requests and concerns are dealt with promptly as we try to create as good a supportive environment as possible.


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Review from SF (Resident) assisted by family/friend published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here 7 months and I am very happy being here and the management and staff do a fantastic job meeting my needs and the care I receive is fantastic. Many thanks.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for taking the time to write your review. We are very pleased to hear that you are happy with us here at Morgana Court. I will pass on your sentiments to the staff team, who'll be very happy to hear your kind words as they continue to strive to provide the best possible care.


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Review from Gareth J (Son of Resident) published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Morgana Care Home for the last 6 months, has settled in well and gets on well with all the staff.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you very much for your review, we're all glad to hear that mum has settled in well at Morgana, and I know that staff are very fond of her too.


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Review from Michael J (Friend of Resident) published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very nice and relaxing and the staff and carers do a fantastic job here. Very well maintained and service is 5 star.

Reply from Stuart Davies, Home Manager at Morgana Court and Lodge

Thank you for your very kind review. We pride ourselves in trying our best to provide a warm and welcoming home for our residents. I will pass on your sentiments to the staff team, which I'm sure they'll be very happy to hear. Thank you.


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Review from Pauline M (Daughter-in-law of Resident) published on 13 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been a resident of Morganna Court and Lodge Nursing Home for approximately 1 year. She is very content there and is well looked after by the staff and only has good things to say about them. She recently celebrated her 100th birthday and the home did her proud, especially the activities
member of staff. They really spoiled her and made a fantastic cake for her and really went out of their way to make her special day very special.

Reply from Bik Choudhary, Director at Morgana Court and Lodge

We are very pleased your mother in law is happy in Morgana. We love to celebrate milestones with our residents and a 100th birthday is always a very special occasion. Our thanks to the Mayor and Mayoress and local councillor for attending and helping to make the occasion that bit more special. We hope she has many more happy birthdays with us.


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Review from Glyn T (Son of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

I have concerns with the shortage of carers particularly on weekends! My mother has been out of bed and not had her breakfast much before 11:30 am on the last three Sundays. I have been informed that this has been addressed! not so because last Sunday she had not had her breakfast when I arrived at
11:15 am, she continually has to wait in her wheel chair sometimes up to an hour to be put to bed. I can give other examples of the lack of care if required.

Reply from Bik Choudhary, Director at Morgana Court and Lodge

Hi thanks for your feedback. We take your concerns very seriously and we will continue to do the best we can for your loved one. I believe you have had discussions with the manager about your concerns and I hope they have now been adequately dealt with.


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Review from Allan E (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for approximately 8/9 months. Care has been very good - my mother is 95 - will be 96 in August. She has memory loss and is prone to complaining - most of the time inappropriate.
She is well fed and carers are cheerful.
Visits to hospital are well organised with carer support.
She
is registered blind and deaf. New nearing aids may help her to communicate with others. At present she is often isolated - her choice!!

Reply from Bik Choudhary, Director at Morgana Court and Lodge

Many thanks for your review - The staff team and management at the home work tirelessly to try and provide the best life possible for the individuals in our stewardship. We continue to strive to improve all aspects of the home going forwards.


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Review from J J (Son of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite initial apprehension about placing dad in residential care, I can not have been more pleased with the environment he is in and the care he clearly receives. The staff are friendly and treat all the residents with the utmost respect and dignity. A 'home from home'.

Reply from Bik Choudhary, Director, Silvercrest Care at Morgana Court and Lodge

Many thanks for your review. I am very pleased your father has settled well into the home. You're right that the carers and nurses at the home do an excellent job and we will continue to support them in this.


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Review from Helen H (Daughter of Resident) published on 22 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give a great big thank you to all the staff at Morgana Court. My mother has been at the home for several years over which time I have had some cause for concern due to the many management, nursing and care staff changes. However, since the new owners have taken over and the staffing
has become stable I have been really pleased with the care, respect and attention to detail given to Mother. For many months my mother was bed bound but now with a lot of patience and encouragement from the staff she enjoys time with the other residents and staff in the lounge and dining room - she has even started to feed herself again! I would recommend any family looking for nursing care for a family member to consider Morgana Court.

Reply from Bik Choudhary, Director at Morgana Court and Lodge

Many thanks for your kind review. I am so pleased that you have noticed an improvement in the home. The manager and the team she has built have worked extremly hard to get the home to where it today. Your comments will be gratefully recieved by the team.


We at Morgana Court would like to thank Mrs H and all relatives for the continued support and patience they have shown during the homes transition, we are very proud of our home and aim to provide a comfortable, safe and relaxed environment for all to enjoy.


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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Morgana Court and Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Morgana Court and Lodge is calculated as follows: ( (160 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 187 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Morgana Court and Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Meet the Team (1)

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Alexandra Pardoe

Job Title: Deputy Manager

Deputy Manager for Morgana Court and Lodge