Aberpennar Court Care Home has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years. Over all time Aberpennar Court Care Home has 64 reviews.
Review from M C (Daughter of Resident) published on 9 April 2025
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Review from J M (Daughter of Resident) published on 25 March 2025
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Review from Anne B (Daughter of Resident) published on 17 March 2025
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Review from Lynne P (Vicar Church Minister) published on 15 November 2024
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Review from Jacqueline M (Sister-in-law of Resident) published on 8 November 2024
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Review from Philip M (Nephew of Resident) published on 5 November 2024
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Review from Frank D (Friend of Resident) published on 3 September 2024
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Review from S F (Resident) published on 2 August 2024
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Review from E W (Friend of Resident) published on 12 July 2024
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Aberpennar Court Care Home
Thank you for the very kind review, we are sorry you are experiencing some difficulties with the front door, you are invited to come and discuss these with us so we can find a resolution to support you.
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Review from Kathryn D (Wife of Resident) published on 2 July 2024
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Review from F D (Friend of Resident) published on 28 June 2024
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Review from A C (Resident) published on 18 June 2024
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Review from Neil W (Friend of Resident) published on 22 May 2024
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Review from Marilyn R (Friend of Resident) published on 16 May 2024
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Review from Christine A (Cousin of Resident) published on 16 May 2024
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Review from Robert O (Resident) published on 2 May 2024
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Review from Clive B (Regular Volunteer) published on 1 May 2024
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Review from Tracey P (Friend of Resident) published on 3 April 2024
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Review from Suzy C (Daughter of Resident) published on 21 February 2023
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Review from Helena F (Daughter of Resident) published on 10 February 2023
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The Review Score of 10 (9.991) out of 10 for Aberpennar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.991 for Aberpennar Court Care Home is calculated as follows: ( (213 Excellents x 5) + (2 Goods x 4) ) ÷ 215 Ratings = 4.991
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Aberpennar Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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