The Beeches Care Home has a Review Score of 1.5 (1.500) out of 10, based on 1 reviews in the last 2 years. Over all time The Beeches Care Home has 18 reviews.
Review from Lyndsay R (Daughter of Resident) published on 22 January 2024
Submitted via Website •
Report
Reply from Tracey Frowen, Registered Manager at The Beeches Care Home
We are sorry to hear that you had a negative experience at The Beeches Care Home. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 01685 870 616 or adultcare@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane T (Daughter of Resident) published on 21 June 2022
Submitted via Website •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback. Tracey Frowen, Home Manager. (traceyfrowen@priorygroup.com)
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Sister of Resident) published on 13 April 2022
Submitted via Postal Card •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J J (Cousin of Resident) published on 5 April 2022
Submitted via Postal Card •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian H (Daughter of Resident) published on 25 March 2022
Submitted via Postal Card •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan W (Daughter of Resident) published on 25 March 2022
Submitted via Postal Card •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Veronica E (Wife of Resident) published on 25 March 2022
Submitted via Postal Card •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A D (Wife of Resident) published on 25 March 2022
Submitted via Postal Card •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne C (Daughter of Resident) published on 25 March 2022
Submitted via Postal Card •
Report
Reply from Tracey Frowen, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeanette R (Sister of Resident) published on 15 April 2021
Submitted via Postal Card •
Report
Reply from Angela Madden, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home; your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle E (Niece of Resident) published on 14 April 2021
Submitted via Postal Card •
Report
Reply from Angela Madden, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home; your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Raymond S (Husband of Resident) published on 8 April 2021
Submitted via Postal Card •
Report
Reply from Angela Madden, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home; your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gloria W (Wife of Resident) published on 6 January 2020
Submitted via Website •
Report
Reply from Janet Fields, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen D (Sister of Resident) published on 25 March 2019
Submitted via Postal Card •
Report
Reply from Janet Fields, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol C (Friend of Resident) published on 25 March 2019
Submitted via Postal Card •
Report
Reply from Janet Fields, Home Manager at The Beeches Care Home
Thank you for your feedback in relation to The Beeches Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stuart M (Son of Resident) published on 22 May 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cyril T (Husband of Resident) published on 16 May 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela P (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 1.5 (1.500) out of 10 for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 1.5 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 1.500 for The Beeches Care Home is calculated as follows: ( (1 Excellents x 5) + (1 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 12 Ratings = 1.5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 0 Points relating to the number of positive Reviews for The Beeches Care Home is based on 0 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 0 Positive Reviews ÷ 9.2 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet