Meadowlands Care Home

Abernant Road, Aberdare CF44 0PY
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9.7 75 Reviews
  • Meadowlands Care Home, Aberdare
Meadowlands care home, located in a peaceful area of Aberdare in South Wales, provides personalised nursing dementia care to older people.

Boasting a welcoming and spacious setting, the purpose-built home feels different to a traditional care home, and has been designed to be similar to a family home environment, helping residents to feel relaxed in the surroundings.

Each member of the professional care team is committed to offering the highest quality care to residents, whilst also providing support and guidance to their loved ones. The home manager leads by example, going above and beyond to ensure every person feels comfortable and safe at the home.

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Care Provided by Meadowlands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sandra Vernal (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Gardens

Meadowlands Care Home Reviews (75)

Total of 75, showing 21-40
9.7

Meadowlands Care Home has a Review Score of 9.7 (9.690) out of 10, based on 15 reviews in the last 2 years. Over all time Meadowlands Care Home has 75 reviews.

Overall Experience

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  • 0

Date Published

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Review from Hannah G (Granddaughter of Resident) published on 22 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is very much looked after here, staff are always smiling and happy to help. They always make us welcome following our 5 hour journey to visit.
They talk to us on the phone regularly. Thank you for all you do.

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Review from John T (Son of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not able to provide ratings all options as did not go into the home due to COVID restrictions. Our visit was well organised and we were able to see our mother for the first time in many months. An outside toilet option for our type of visit would have been beneficial.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Meadowlands Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased you felt the visit was well organised when you were able to visit your Mother for the first time in many months. As a care home, we must follow guidelines around visitor access within the home. If however a comfort/toilet break is required during a visit, we would certainly make arrangements to facilitate this. We apologise for any inconvenience this may have caused.


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Review from Penny K (Daughter of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are wonderful, patient and caring. My mother has challenging behaviour and they work wonders with her and come up with other ideas to work with her.

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Review from P M (Sister of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are approachable and helpful. They answer any queries when I phone to ask how my brother is and make arrangements for me to visit him. I can see he is well looked after and I am very grateful.

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Review from Tracey P (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provides care to my mother. They are all lovely to her and she knows and likes them.

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Review from Angela L (Wife of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see by the choices below, I have found Meadowlands Care Home superb.
I have never had to complain, never had to ask for anything.
Staff and carers excellent, make me feel part of a sort of family.

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Review from Carole W (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely helpful and polite. My mother could not receive better care anywhere. The premises are very clean; the telephone is always answered, and the surroundings are cheerful both inside and out. The pandemic has been a challenge, but the staff have handled it extremely well. They go
over and about what is expected of them. They have been remarkable throughout.

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Review from John B (Son of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to extend my sincere gratitude and thanks to home manager and her excellent team at Meadowlands, for the care and compassion that they showed to my mother throughout her time of residency at Meadowlands. My mother came to Meadowlands in February 2020 after being a resident at their sister
home The Daffodils in Merthyr Tydfil.
Meadowlands proved to be an excellent choice and, from the outset of her stay, I was confident that I had made the right decision. The excellent rapport that the staff quickly established with my mother and the genuine care and compassion shown throughout her time there I cannot thank them enough. What will always remain with me is that all the team without exception took time and the effort to genuinely get to know and understand my mother and would always go the extra mile in ensuring her care needs were catered for. I will always be grateful for your dedication and support and will always be indebted to you.

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Review from S T (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I have been delighted with the care our mother has received. Having been poorly, she has recovered very well due to the nursing and care from the staff at Meadowlands. Thank you.

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Review from P W (Son of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my mother every day and in general, my impression of the home is favourable. The staff are very good and helpful, however, in my mother's case time constraints, which would probably be a problem in any home as regards food and drink are a problem as my mother's case requires persistency. I am
glad that my mother has a bath regularly and is occasionally out in the lounge and that she is repositioned regularly as my mother weighs only 5 stone. It is gratifying that the home has regained its five-star food hygiene rating.

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Review from Michelle M (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall view of the place is very good.
The place is kept very clean although the staff seem very stressed in trying to keep on top of things. Most of the carers are really approachable. Meals are very nice but not enough options for someone who doesn't like white fish or spaghetti, there was no
other choice which was disappointing. One nurse, in particular, is very helpful and approachable.

Reply from Clare Sheehan, Careline Advisor at Meadowlands Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive words regarding our staff who work hard to deliver quality kind care. HC-One provides set menus for all its homes which are created with various factors in mind including the nutritional value of the meals served, where the ingredients are sourced and what allergens are in the meals prepared. Fish is indeed on the menu three times a week as the healthy option.


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Review from J D (Friend of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have visited a friend who is a resident at the care home. The carers are very friendly and there is a relaxed atmosphere at the home.
Although space is confined, the residents appear happy.
I have sat among the residents during my visits and it is a bit overwhelming.
I have observed some visitors
being rude to the residents because they didn't want them interrupting their visit.

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Review from Angela L (Wife of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review was thorough, everything was discussed and an excellent result. I have nothing but good things to say about my husband's needs and care. An excellent care home. I fell confident he is cared for 100%. I feel blessed.

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Review from Vivien G (Wife of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are amazing.

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Review from Stephen J (Son of Resident) published on 1 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff are wonderful, my mother is well looked after, good food, excellent care and service. Home is well located and near to the town of Aberdare. Medical facilities in case of problems are well administered. Very clean home, my mother has settled in as well as can be expected. Thank you Meadowlands.

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Review from Carol J (Friend of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my dear friend has the most wonderful care he could want. I am very pleased with it.

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Review from D O (Friend of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A resident fell out of bed onto a padded mattress, unfortunately, his injured his wrist resulting in him having to attend hospital for treatment. A member of staff accompanied him throughout this experience and he was returned to Meadowlands later. Every time I attend Meadowlands, my friend is clean
and very well cared for by the dedicated staff. He has to be fed this is done with patience and sympathy.

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Review from Sian C (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a great place, very friendly and you always get a warm welcome. Staff are fantastic, very helpful and have all the time in the world for each person. They look after the residents like they are family.

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Review from Carol D (Daughter of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fab care home, show empathy and kindness to the next level. Still, visit the home even though my mother past away.
Attend all the shows and my dad still participates in activities

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Review from G D (Resident) assisted by family/friend published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was at Meadowlands for a number of years until she sadly passed away this year. The staff were outstanding during and after our difficult time. The activity worker still continues to invite me to join in events and I still visit two times weekly and ready poetry for the other residents. This
is has given me a sense of purpose.

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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Meadowlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Meadowlands Care Home is calculated as follows: ( (125 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 174 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadowlands Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Sandra

Sandra Vernal

Job Title: Home Manager

Introducing Sandra Vernal


Home Manager at Meadowlands, Aberdare


“Mark Twain said; ‘Kindness was the language that allowed the blind to see and the deaf to hear it crosses all barriers. I would define kindness as going that extra mile for people and showing consideration for others in all of your actions.”


As a Mental Health Nurse, Sandra has gained over thirty years experience in caring for people. She considers herself to be very fortunate in that, the career she chose many years ago, she still has a passion for and sees it as a privilege to support individuals in maintaining the best possible quality of life.


Having worked with HC-One for many years, Sandra closely shares the company’s vision in aiming to provide the kindest care for each and every Resident.


She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Meadowlands.


When asked what she enjoys most about her role, Sandra remarked:
“Welcoming new Residents and their families to the home, getting to know them and helping them to settle into their new environment and life at the home.”
Outside of work, Sandra likes to wind down by reading a good book, watching a great movie or shopping, she is a bit of a science-fiction geek and is proud of it!


If you would like to find out more information about Meadowlands, Sandra has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.