Meadowlands Care Home

Abernant Road, Aberdare CF44 0PY
Submit a Review
9.7 75 Reviews
  • Meadowlands Care Home, Aberdare
Meadowlands care home, located in a peaceful area of Aberdare in South Wales, provides personalised nursing dementia care to older people.

Boasting a welcoming and spacious setting, the purpose-built home feels different to a traditional care home, and has been designed to be similar to a family home environment, helping residents to feel relaxed in the surroundings.

Each member of the professional care team is committed to offering the highest quality care to residents, whilst also providing support and guidance to their loved ones. The home manager leads by example, going above and beyond to ensure every person feels comfortable and safe at the home.

Show Meadowlands Care Home on the Map

Care Provided by Meadowlands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sandra Vernal (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Gardens

Meadowlands Care Home Reviews (75)

Total of 75, showing 41-60
9.7

Meadowlands Care Home has a Review Score of 9.7 (9.690) out of 10, based on 15 reviews in the last 2 years. Over all time Meadowlands Care Home has 75 reviews.

Overall Experience

  • 52
  • 19
  • 2
  • 2
  • 0

Date Published

75
7
12
15
60

Review from Carol D (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been attending the home for over 6 years. My mother lived there before passing away in 2018.
The wellbeing coordinator still invites my father and myself to the home twice monthly and to any events, my father reads poetry to the residents and this give him a purpose. The staff have been fabulous.
The wellbeing coordinator has an excellent relationship with both myself and my father and makes a difference to the resident's lives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Melanie J (Daughter of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this home amazing. My mum is a resident but this home also offers support to the family of hers, the staff here are amazing even when they are short staffed. My family and I are over the moon with her care/service provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn R (Daughter of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the home is an excellent one, with the care staff and the home. Nothing is too much trouble for them and they look after my Mum brilliantly. We, as a family, are well pleased with care and support given.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie H (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a bit dubious when my mother was having to move into your home but I have to say unfounded. Since my mother has been here she has done amazing. She settled in as if she has always been here, which has also done great for my father and other family members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia M (Wife of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy that my husband is taken care of. I wish he was still at home with me as we have been married 60 years on June 28th, 2018.
Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David W (Son of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had fallen out of bed and dementia had set in ended up in the hospital then transferred to Meadowlands Care Home. I honestly thought mam would die within a week or two as she was that run down. But she was so well looked after at Meadowlands Care Home that she came back to health except for
her dementia.


I could walk in to see Mam anytime day or night and her care and the care of the other residents was and is still second to none. Mam lived there from October 2012 and was loved by everyone. I was kept fully informed of the slightest thing such as a skin tear from turning over in bed, so I was confident of her well-being even when I was not there. It was and still is like one big happy family. She died there pain-free and peacefully in her bed.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Daughter-in-law of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience has always been pleasing, good carers, good food and plenty of entertainment I have no complaints.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Husband of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife hasn't been in residence long but I feel I can put this on paper how friendly everyone is and has been both to my wife and my family and the make you feel comfortable. You can approach every body we have met.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eryl Ann O (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Meadowlands for one and a half years. They treat her with dignity and plan her care in an individual way. She is treated with care and love. The staff here are obviously well prepared for all situations. They seem to have a knack for dealing with the residents and can
calm any situation which occurs. I am totally confident that my mother has good care 24 hrs a day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine P (Daughter of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

2 years ago, my visits were spent sorting out something just about every week, from dirty nails, dry food in neck cavities, toenails not cut, mums clothes missing, I could go on. Mum passed at the home which is another pantomime. With end of life care put in, you would think it would be a peaceful time
but no, my daughter had to go into town to get things for my mum's mouth as not even Vaseline to soothe her dry lips then had to drive 20 miles to get medication. My daughter was there 6 days and nights sitting with mum when she passed and only offered hot food twice and even then one of carers looked like we were pinching it. Tea was plenty they gave us a kettle etc to make it.
There one saving grace in this pantomime who looked and cared for mum like she was her own. This nurse knows and supported us through everything. This is just a part of my complaints. P.s Their favourite phrase for any problem was "I don't know", "I wasn't in" or "I don't know, I'm not looking after her today".

Reply from Clare Sheehan, Care Advisor at Meadowlands Care Home

Thank you for your review, we value all feedback received as this helps us to improve our Service where required.


We always strive to offer Kind Care and are disappointed to note that you weren’t satisfied with the level offered to your Mother.


This will help us to put appropriate measures in place to avoid reoccurrences.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian J (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother went into Meadowlands after a long stay in hospital and 2 other care homes. We were immediately impressed by the improvement to her care regime, she was there for dementia nursing and at last, we had found staff that all knew what that meant and as this moved onto end of life care. I was so impressed
with the kindness and love shown to my mother at the end.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Son of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Most staff very good but very slow to contact GP/doctor if problems and same with the medication, it takes some time for the medications to come to the home. Cleanliness of rooms is very poor. Beds wiped down more, rooms very smelly and also meal times could be better and to time.

Reply from Clare Sheehan, Care Advisor at Meadowlands Care Home

Nursing Staff have regular contact with GP’s and will request a visit as soon as concerns with any residents health is reported or observed. On many occasions, medication is prescribed by the on-call GP and they will supply medication during the visit. Meadowlands endeavours to ensure that prescriptions are sent to our Supplier, from the GP and staff will collect if are supplier are unable to deliver quickly. Currently, at Meadowland we have some refurbishment work going on, we have attempted to keep any disruption to the residents as minimal as possible. Housekeeping staff and the Home Manager make daily checks of rooms and bedrooms are cleaned daily to avoid odours arising.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Esme D (Wife of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with staff's input to my husband and all residents. Food is excellent and well don to the kitchen staff. I visit twice everyday and I find the staff very friendly and they will inform me of anything I need to know.


Nurses are there constantly and are approachable. Overall very good. One gripe

is that I don't like that there is no use of uniforms.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin S (Son of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father entered Meadowlands in March 2017, suffering from Alzheimer's. We were hoping that we had found a home that could cope with his behavioural and mobility problems. We cannot fault Meadowlands in any aspect of their care.
The staff are kind and motivated, the management professional and involved.
As our father's problems increased, they demonstrated the depths of their experience and skills.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham E (Husband of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been with you for nearly 6 years and in all that time, I cannot find fault in any way.


All the staff are first class, their humour, warmth, kindness are beyond reproach.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan D (Daughter of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are always friendly and appear to be very caring.
Access to the building is difficult at the moment as you have to wait to be let in/out.
Some rooms could probably do with updating but they try to keep the residents as comfortable as possible and tend to their needs as promptly as possible.
My
mum seems to be happy here and is treated well by the staff.

Reply from HC-One, Careline Team at Meadowlands Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.


With reference to your comments about access, following a recent security review with local services it was agreed that for the safety of our residents we would no longer be giving relatives the access code, a notice has been displayed to make visitors aware.
We note that you have commented on the décor - the home will shortly be going through a full redecoration.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judith G (Daughter of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am generally satisfied with the care provided at the home for my mother. However, I do have concerns that there is a constant shortage of staff. This leads to residents not being given the attention they occasionally need and also leads to exhausted, dissatisfied staff. The kitchen provides a wonderful
array of food, but I question why there is always too much and therefore lots of waste. I also question if 12-hour shifts get the best from the staff, as it is a challenging and often tedious job, maybe shorter shifts would be better? That said, I commend the activities person as she really loves to spoil and pamper the residents.

Reply from HC-One, Careline Team at Meadowlands Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have raised concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs.
HC-One aims to deliver the kindest possible care to all residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each resident. We are committed to delivering this vision through recruiting, training and staffing our homes with all permanent HC-One carers and nurses.


Regarding your comment about a waste of food, the chef continually monitors waste; we do offer a wide variety in order to ensure choice and to cater for all residents. Making sure residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L P (Daughter of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister or I visit most days to feed my mum. Find everyone pleasant and helpful, and very pleased with the care my mum is having.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrian H (Son of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always attentive and responsive to residents' needs. Appropriate support and encouragement always available. Pleasant environment with varied activities and occasional external visits and stimulus such as trips and visits. My mother has made noticeable improvement since becoming a resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine G (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since March this year and I cannot speak more highly about the care and support she has received from all the staff at the home. The staff are so friendly and caring even though they have a very difficult job to do. I am so pleased I chose Meadowlands Care Home for my mother's
care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Meadowlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Meadowlands Care Home is calculated as follows: ( (125 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 174 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadowlands Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sandra

Sandra Vernal

Job Title: Home Manager

Introducing Sandra Vernal


Home Manager at Meadowlands, Aberdare


“Mark Twain said; ‘Kindness was the language that allowed the blind to see and the deaf to hear it crosses all barriers. I would define kindness as going that extra mile for people and showing consideration for others in all of your actions.”


As a Mental Health Nurse, Sandra has gained over thirty years experience in caring for people. She considers herself to be very fortunate in that, the career she chose many years ago, she still has a passion for and sees it as a privilege to support individuals in maintaining the best possible quality of life.


Having worked with HC-One for many years, Sandra closely shares the company’s vision in aiming to provide the kindest care for each and every Resident.


She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Meadowlands.


When asked what she enjoys most about her role, Sandra remarked:
“Welcoming new Residents and their families to the home, getting to know them and helping them to settle into their new environment and life at the home.”
Outside of work, Sandra likes to wind down by reading a good book, watching a great movie or shopping, she is a bit of a science-fiction geek and is proud of it!


If you would like to find out more information about Meadowlands, Sandra has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.