Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.
Ty Gwynno Care Home has a Review Score of 9.9 (9.933) out of 10, based on 30 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 117 reviews.
Review from Heather O (Uncle of Resident) published on 21 March 2025
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Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home
Thank you so much for this wonderful review. Knowing that you feel that you can recommend our home to others is a real compliment, and gives the team the drive to continue to deliver this care. Thank you again!!
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Review from H P (Regular Volunteer) published on 21 March 2025
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Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home
Thank you so much for taking the time to leave us a lovely review! It is always lovely to hear of your experience when visiting. Thank you again!
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Review from Audrey D (Friend of Resident) published on 21 March 2025
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Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home
Thank you so much for your lovely review. It is fantastic to hear that you also have a good experience when you visit. I will pass this fantastic feedback on to the team.
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Review from G J (Relative of Resident) published on 21 March 2025
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Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home
Many thanks for your 5 star review. It is very much appreciated to hear your excellent feedback. This will be passed on to the team!
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Review from C J (Niece of Resident) published on 27 February 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
Thank you for your lovely review of Ty Gwynno Care Home! Your Auntie is a much loved member of our community and is a joy to have with us. It's great that you feel our staff are amazing, we think so too! They really do go above and beyond to give the best love, care and respect to everyone at Ty Gwynno Care Home. Kind regards
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Review from Jessica R (Granddaughter of Resident) published on 24 February 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
Thank you for your such a lovely review of Ty Gwynno Care Home! We really do have a fantastic team at Ty Gwynno Care Home and they do all love your Nan! They work incredibly hard to provide the best care possible and to provide lots of fun activities, events and outings for their residents - it's heart-warming to hear that your Nan had such a good time visiting the seaside. We're so glad that you have peace of mind that she is so well looked after. Kind regards
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Review from Hazel S (Daughter-in-law of Resident) published on 19 February 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
What a lovely review of Ty Gwynno Care Home! It's fantastic to hear that your Mum is enjoying life, the company and the activities and we are so pleased that she is safe and had had no falls since arriving. Our team at Ty Gwynno work so hard to provide the best care possible and lots of fun things for their residents to do. Kind regards
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Review from S W (Wife of Resident) published on 29 January 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
What an amazing review of Ty Gwynno Care Home! It's wonderful it know that you think it is the best, and we too love the features such as the cinema room and the beautiful gardens. Our team at Ty Gwynno are dedicated to going above and beyond for our residents and also their families, so it's lovely to know that you are treated like family members. As you say, nothing is too much trouble and our team is always there to help or answer any questions you may have. Kind regards,
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Review from Jeff G (Relative of Resident) published on 24 January 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
Thank you for your lovely review of Ty Gwynno Care Home! We're so pleased you had a lovely experience when you visited. We do have an excellent, caring team at Ty Gwynno and they love to organise great activities for the residents! Kind regards.
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Review from Jane D (Daughter of Resident) published on 23 January 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
What a lovely review of Ty Gwynno Care Home! We are so pleased to hear that the team were so good in accommodating your Mum in her new room in the nursing environment. It's heartwarming to hear the efforts they went to to bring her home to Ty Gwynno! Our team loves caring for your Mum and they do everything they can to provide the best care and as you rightly say, nothing is too much trouble. Your Mum will definitely continue to get the very best of everything at Ty Gwynno. Kind regards.
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Review from Tim B (Grandson of Resident) published on 20 January 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
Thank you for such a lovely review of Ty Gwynno Care Home! Your Grandmother is highly thought of by the team and they love providing first-class care for her. Lots of work goes into improving and upgrading our facilities at Ty Gwynno and it's lovely to know that you see this. Kind regards,
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Review from Ruth R (Wife of Resident) published on 2 December 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
What a lovely review of Ty Gwynno Care Home! We have an excellent team at Ty Gwynno who worked really hard to ensure all aspects of the home are first class - from the care, to the catering, to the environment - and we are really pleased that you have noticed this. Our team love getting to know each and every one of our residents and they love joining in with the fun of the fabulous activities provided! Kind regards.
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Review from Rob E (Relative of Resident) published on 17 September 2024
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Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home
What a wonderful review and thank you so much for taking the time to share your thoughts and for giving us a 5* rating!
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Review from R W (Granddaughter of Resident) published on 6 September 2024
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Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home
What a review! Thank you so much for taking the time to write such a wonderful review and for the 5* rating! It's so lovely for the team to read just what a difference they make. It's also so important for new care seekers to be able to read from first-hand experience, what life is like at Ty Gwynno. With best wishes, Managing Director.
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Review from Charlotte K (Granddaughter of Resident) published on 7 August 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home
Thank you for your lovely review of Ty Gwynno Care Home! Our team at Ty Gwynno love what they do and strive to go that extra mile to provide those extra special touches for their residents and it's great that you have noticed them. Visits from relatives and friends are very important for our residents and we're pleased that you feel at ease when you come to the home. Our residents and our team love to see the children when you visit and can't wait to see you all again soon! Kind regards, Clare.
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Review from D L (Sister of Resident) published on 13 June 2024
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Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home
Thank you so much for sharing your experience and that of your brother. It is such a big transition for people, particularly for those who have been on their own. I know the team at Ty Gwynno will continue to support your brother in the right way. With best wishes, Honor Keatley Managing Director
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Review from Ann C (Father of Resident) published on 3 May 2024
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Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home
What a fantastic review and so reassuring for other people looking for a care home who too, may live abroad. It's also lovely for the team to read your comments and to see what an important impact they have not only on their resident's lives but also on those of the wider families. Thank you so much for taking the time to write and for giving us a 5* rating! With best wishes.
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Review from Julie B (Daughter-in-law of Resident) published on 8 April 2024
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Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home
Thank you so much for your comprehensive and thoughtful review. It's great for people beginning their care seeker journey to read first-hand reviews. With best wishes, Managing Director.
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Review from Leanne B (Daughter of Resident) published on 4 April 2024
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Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home
Thank you so much for your review and 5-star rating! Ty Gwynno really is a home-from-home. With best wishes, Managing Director.
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Review from Gary W (Son of Resident) published on 8 January 2024
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Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home
What a wonderful review and thanks also for the 5* rating!
I absolutely agree with you regarding the food. The whole team are second to none!
Thank you for sharing your thoughts.
With best wishes
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The Review Score of 9.9 (9.933) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.933 for Ty Gwynno Care Home is calculated as follows: ( (335 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.933
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Home Manager
Joined: 2017
Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.
I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.
I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.
Job Title: Deputy Home Manager
Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.
I am passionate about providing the best care possible to our residents and to supporting their families.
I'm always happy to help if you have any questions!
Job Title: EMI / General Residential Unit Manager
Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.
I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.
I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.
Job Title: Administrator
Joined: 2021
Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.
I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.
I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.
Job Title: Activities Co-ordinator
Joined: 2013
Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.
I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.
I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.
Every day is a different day and we always have so much fun. Laughter is our medicine!