Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD
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Top 20 carehome certificate
9.9 117 Reviews
  • Ty Gwynno Care Home, Pontypridd
Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd.

The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It is also half an hour’s drive from Cardiff. The home is in a quiet residential area with stunning views over the surrounding countryside.

Ty Gwynno Care Home is cheerfully decorated throughout its lounge and dining areas and its conservatory. Each bedroom is single and has a television point and WiFi, with a lift to bedrooms on the first floor. There is a large, landscaped garden with a seated patio area.

An activities coordinator organises a weekly timetable of activities, such as exercise classes, music and entertainment, gardening and quizzes.

Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.

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Care Provided by Ty Gwynno Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rebecca Harkus (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment.
    • Ages 60+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Ty Gwynno Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,032
    • Self-Funded Residential Dementia Care from £1,123
    • Self-Funded Nursing Care from £1,246
    • Self-Funded Nursing Dementia Care from £1,447
    • RESPITE Self-Funded Residential Care from £1,032
    • RESPITE Self-Funded Residential Dementia Care from £1,123
    • RESPITE Self-Funded Nursing Care from £1,246
    • RESPITE Self-Funded Nursing Dementia Care from £1,448

  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
  • (these prices are only a guideline, please contact Ty Gwynno Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking

  • Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.


Ty Gwynno Care Home Reviews (117)

Total of 117, showing 21-40
9.9

Ty Gwynno Care Home has a Review Score of 9.9 (9.933) out of 10, based on 30 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 117 reviews.

Overall Experience

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Review from Cath R (Daughter of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 3 years now. She has received the best of care since being there. Treated with care, respect and dignity. I would not want her anywhere else. Staff go above and beyond for their residents and the atmosphere is always cheerful. Cleanliness is 2nd to none and the fresh food
they provide and prepare on the premises is good quality. Outstanding staff, who make a real difference to the resident's well-being.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review and thanks so much for giving us 5*!
Ty Gwynno is a special place to be.


With best wishes,


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Review from A K (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is obvious as soon as you walk through the door that the staff care about the resident's well-being. The daily activities they organise stimulate the residents. It's very heartening to witness the interaction between the carers and the residents.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review. Thank you so much for taking the time to share your experience.


With best wishes


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Review from L F (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Ty Gwynno are amazing, they are professional, and friendly and go above and beyond for not just the residents but the family too. The home is a warm and welcoming environment with great facilities. My father is very well looked after as well as being treated with kindness, respect and
dignity. His confidence has definitely increased since being here and I feel that everyone is now his extended family because of how comfortable he feels.
I would highly recommend it to anyone looking for a care home.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review. Thank you so much for taking the time to share your thoughts and for giving us a 5 star rating.
It's great to read how happy you are.
With best wishes,
Honor Keatley
Managing Director


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Review from Jan G (Wife of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Ty Gwynno for 5 months and the staff are exceptional. They not only care for him, they look after me too and provide every possible means to stimulate and entertain their residents. The atmosphere is warm, welcoming and inclusive. They treat everyone with dignity and
kindness and constantly look for ways to support families and friends when visiting. I know he could not be in a better place.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review, thank you so much for taking the time to write it. It's great to read how well not only your husband is cared for but also you when you visit.
With best wishes.


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Review from Rhodri W (Nephew of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty-Gwynno Care Home has a really warm and caring feel to it. All staff are very welcoming and professional and you know your family member/user is getting the best care that they can possibly have. A home where the residents are part of a larger family-like setting being cared for 24/7. Very happy my
aunt is here, peace of mind that the staff really care about the service they give to the residents.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for your 5* rating and for your review. Ty Gwynno really is a special home in so many ways. I'm glad to read your aunt is very happy there.
With best wishes.


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Review from J H (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always busy seeing to the residents and very attentive. Dad is very settled at the home and likes to be in the company of the other residents. Always lots of activities going on at the home, with regular updates on social media.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write a review and rate our home.
With best wishes.


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Review from K W (Son of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno is a lovely friendly home, with a real family feel to it. They have gone out of their way on several occasions to make us as a family welcome and included, and my Dad feels part of the family still. There are regular events, theme days/evenings and you can tell the residents enjoy it. We have
been included as a family in these events, again making it feel very family oriented. The manager and staff are really friendly and helpful, and you can see they care.
I couldn't think a home could be any better in my opinion, and it's nice to see they are also constantly making improvements to the home to make it better for residents and more homely. 10/10.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Wow - what a fantastic review and thank you so much for the 5*.
Ty Gwynno really is a very special home.
With best wishes.


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Review from David E (Brother-in-law of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He transferred from another home to Ty Gwynno Care Home on Wednesday 19th of April. My wife (his sister) and I on yesterday's visit to Ty Gwynno were immediately impressed by the professional attitude and overall friendliness of the entire staff. Our daughter, her husband and their son, who is graduating
to be a doctor next month, said they are 100% professional. So well done everyone.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a fantastic review. Thank you so much for taking the time to share your thoughts.
I look forward to meeting your brother-in-law during my next visit to Ty Gwynno.
They really are a special team.
With best wishes,
Honor


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Review from Simon C (Son of Resident) published on 29 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, wow, wow. My mum was a resident at this home for just under 18 months. The team were so brilliantly professional and friendly answering and accommodating all her needs. Then, unfortunately, my mum had to have end of life care after a small time in hospital and the Ty Gwynno team were even more
awesome supporting her for her final weeks in March 2023.
Words cannot describe how grateful we are as a family and under the unfortunate circumstances we have experienced some of the best carers, nurses and managers with such strong communication skills, empathy and professionalism. The team here just go that extra mile. They say they are just doing their job, NO you are angels in disguise you went above and beyond in our view. Thank you so, so much Ty Gwynno Care Home you all will be in our memories forever.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for submitting a review at what must have been a very difficult time for you.
The team at Ty Gwynno really are fantastic!
With best wishes,
Honor


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Review from M R (Grandson of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My and my wife’s nan’s experience with Ty Gwynno Care Home has been nothing but positive. My wife’s nan has been a resident for the past eight months and has received exceptional care from the staff. They are warm, friendly and compassionate towards her needs. The staff always make time to listen to
her and ensure she has everything she needs to feel comfortable and at home.
The care home provides a wide range of activities that keep her engaged and entertained, from quizzes and crafts to movie nights, my wife’s nan always has something to do. The staff also take the residents out for day trips, which my wife’s nan always looks forward to.
The food is delicious and home-cooked. My nan particularly enjoys the Sunday roast dinners.
Overall, I am extremely happy with the care home and the care my wife’s nan receives. The staff go above and beyond to ensure the well-being of the residents and I cannot recommend Ty Gwynno enough.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a fantastic 5-star review. You really have summed the care and support up well.
With best wishes,
Honor


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Review from K S (Daughter of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care provided to my mother since she moved into the home in January.
The staff are very professional and are always helpful and supportive. I like the range of activities provided for the residents and the food is consistently to a high standard. Overall, I am very
happy.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to leave such a lovely review. It’s great to hear that you’re happy with the home.
With best wishes,
Honor


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Review from Lucy S (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Ty Gwynno since March 2021. He is very settled in the care home and is well cared for by the staff. The carers go above and beyond to ensure that Dad's needs are met. They inform me of any concerns they may have about Dad's health - communication is very good. This is important
as I don't live close to Ty Gwynno. I'm very happy with the level of support and care that Dad receives.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for leaving this wonderful review.
It's great to read that you're happy with the level of support and care your dad receives.
With best wishes,
Honor


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Review from Julie C (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently become a resident of Ty Gwynno due to his dementia. My mother was also a resident at the home for fifteen months before she passed away in November 2018.
As a result, I had no concerns about my dad becoming a resident, in fact, it felt like coming home.
All the
staff have welcomed him, and our family, with open arms and he is settling in well.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

How wonderful that you wanted your dad to live at Ty Gwynno as well. It's great to read that you've all been welcomed 'home'.
Thank you for writing your review.
With best wishes,
Honor


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Review from John W (Husband of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My comments on the opinions say it all, but my experience of Ty Gwynno is as always excellent. My wife and I are both treated as members of the family every time I visit my wife there is always a friendly greeting, the staff are so caring and loyal. The nursing is always attentive and efficient. Both
my wife and I will not have a bad word to say about the staff.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review and great to hear that you think Ty Gwynno is always excellent! Thank you so much. It will be great for the team to read your review. Best wishes, Honor Keatley, Managing Director.


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Review from Vicki M (Daughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mum in the care home at least four times a week and on every visit, the staff are welcoming and friendly. They are able to answer any questions I might have, regarding my mum. They ring if they have any concerns about anything and do all they can to help. Mum is happy and content being there
and well looked after. I have recommended the home to people who have asked me about it and will continue to do so.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write such a wonderful review. They really are a fantastic team and it's great to read your thoughts. Best wishes, Honor Keatley, Managing Director.


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Review from Catherine J (Niece of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt came to the care home in January 2022 after being in hospital since September. The staff are amazing with the residents always happy and polite and having laughs with them. They have also been amazing health-wise with my Aunt and they have called the doctor out immediately when they have any
doubts at all. I couldn’t be happier with her placement here.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write such a great review. It's wonderful for the team members to read what a difference they make.


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Review from Janine E (Daughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother age 97 has been living in Ty Gwynno since January 2021. The care and support she receives from the care and nursing staff are second to none. The staff will communicate with me if an issue arises and they always make sure they have consulted with my mother first. My mother will tell all who
visit her that she is well looked after and all her needs are catered for. She especially likes using the buzzer for summoning support when she is in her bed at night. When I visit the staff are always friendly nothing is too much trouble, they enjoy telling me about the funny things my mother will say. My mother enjoys all the activities, especially the quiz and making things my mother and others recently enjoyed a day trip to Porthcawl where she had fish chips and ice cream: It was the day the hairdresser visited and the staff made sure those ladies who went on the trip all had their hair done to look and feel their best. I cannot thank the staff enough for everything they do for my mother.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

How lovely to hear all about your mother's experiences of life at Ty Gwynno. It sounds like she has a wonderful time surrounded by a very caring team. Thank you for sharing your thoughts.


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Review from Rhian D (Daughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just returned from another wonderful visit to Ty Gwynno, this time to celebrate my mother’s 90th birthday. Living a 3 hour drive away, I rely on the wonderful staff to help me with elements of preparation for the occasion. As usual, they went above and beyond, baking her the most magnificent
chocolate and fresh fruit-covered cake. We were given use of the staff training room so that we had more room to celebrate than in her bedroom. A pot of tea and a pot of coffee with lovely china cups and saucers. They really can’t do enough to help. I had made a few requests for help in advance and the manager and staff had been totally on the ball, all knowing about the advance preparations which is impressive considering the number of staff there. Some of the staff have seen my children grow up and extend such a wonderful welcome. There is a lovely genuine warmth about the place and filled with so much laughter and fun. I highly recommend this home to anyone looking for care for a relative.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for sharing the details of your mother's wonderful 90th celebrations. It must be reassuring for you to know just how much the team do and care.


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Review from A C (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and the residents are well cared for, plenty of entertainment for the residents and for visitors to join in on the fun. Always clean and tidy everytime we visit. My dad seems happy and that's all that matters.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

That your dad is happy, really is all that matters. Thank you so much for sharing your thoughts.


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Review from Julie L (Granddaughter of Resident) published on 7 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is well looked after by everyone. She’s enjoying being at Ty Gwynno Care Home and has a better social life than me! She’s eating and drinking well. Nan is treated more like a family member than a resident.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for your review - it made me giggle as I often think that when I'm in our homes. Ty Gwynno really is one big, happy family.


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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Ty Gwynno Care Home is calculated as follows: ( (335 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (6)

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Meet the Team (5)

Rebecca

Rebecca Harkus

Job Title: Home Manager

Joined: 2017

Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.


I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.


I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.


Louise

Louise Bradbury

Job Title: Deputy Home Manager

Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.


I am passionate about providing the best care possible to our residents and to supporting their families.


I'm always happy to help if you have any questions!


Catherine

Catherine Davies

Job Title: EMI / General Residential Unit Manager

Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.


I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.


I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.


Abby

Abby Stoddart

Job Title: Administrator

Joined: 2021

Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.


I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.


I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.


Ceri

Ceri Jones

Job Title: Activities Co-ordinator

Joined: 2013

Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.


I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.


I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.


Every day is a different day and we always have so much fun. Laughter is our medicine!