Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD
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Top 20 carehome certificate
9.9 117 Reviews
  • Ty Gwynno Care Home, Pontypridd
Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd.

The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It is also half an hour’s drive from Cardiff. The home is in a quiet residential area with stunning views over the surrounding countryside.

Ty Gwynno Care Home is cheerfully decorated throughout its lounge and dining areas and its conservatory. Each bedroom is single and has a television point and WiFi, with a lift to bedrooms on the first floor. There is a large, landscaped garden with a seated patio area.

An activities coordinator organises a weekly timetable of activities, such as exercise classes, music and entertainment, gardening and quizzes.

Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.

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Care Provided by Ty Gwynno Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rebecca Harkus (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment.
    • Ages 60+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Ty Gwynno Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,032
    • Self-Funded Residential Dementia Care from £1,123
    • Self-Funded Nursing Care from £1,246
    • Self-Funded Nursing Dementia Care from £1,447
    • RESPITE Self-Funded Residential Care from £1,032
    • RESPITE Self-Funded Residential Dementia Care from £1,123
    • RESPITE Self-Funded Nursing Care from £1,246
    • RESPITE Self-Funded Nursing Dementia Care from £1,448

  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
  • (these prices are only a guideline, please contact Ty Gwynno Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking

  • Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.


Ty Gwynno Care Home Reviews (117)

Total of 117, showing 41-60
9.9

Ty Gwynno Care Home has a Review Score of 9.9 (9.933) out of 10, based on 30 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 117 reviews.

Overall Experience

  • 98
  • 17
  • 2
  • 0
  • 0

Date Published

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Review from Christine H (Daughter of Resident) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno is a lovely place to stay. The staff are so helpful and friendly. My mum has been there 2 years and is happy being there. Plenty of entertainment for all and I would definitely recommend the home, which I have done on numerous occasions.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to submit a review and for recommending us! It great to read that your mum is happy at Ty Gwynno.


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Review from Belinda W (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff and management at Ty Gwynno enough. They are very caring, patient and compassionate and treat the residents with dignity. I have every confidence that my father is receiving very good care. The staff are always cheerful and friendly, even though they work very hard. My father
developed a medical problem last month and needed to be admitted to hospital twice. The staff promptly identified the problem and accessed the medical care he required and I was informed immediately. He has subsequently returned to the home and is doing well. He tells me that the food there is very good and they make a lovely cup of tea! There is a very good entertainment programme at the home with lots of fun activities. I enjoy looking on Facebook to see what my father has been doing. The atmosphere in the home is very happy and positive and I would have no hesitation recommending Ty Gwynno to anyone looking for care for their loved ones.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review, thank you so much for taking the time to submit it. It is lovely for the team to read what a difference they make all make.


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Review from Sian H (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed into the home in November. Ty Gwynno has a warm family feel and there are always fun activities going on. Mum is always well coordinated with her clothes, which really means a lot to us as she was always so smart. She loves the food and looks really well, for good meals and all her
medications. She was recently admitted for a short stay for a medical condition and the hospital doctor commented how exemplary the paperwork from the home was. Staff are always professional and welcoming.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for submitting such a wonderful review, covering so many elements. It is so lovely to hear that your mum is enabled to look coordinated and smart.


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Review from Yvette G (Sister of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is extremely happy at Ty Gwynno. I cannot express how kind and caring the staff are they take very good care of her. My sister is always joining in singing and dancing and when we can't get to see her, they put things that they have done or pictures of her. The care home is extremely clean,
so all in all, an excellent care home.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review, thank you so much for sharing. It sounds as though your sister is very happy.


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Review from S C (Daughter-in-law of Resident) published on 19 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit arrangements were provided promptly and updates of changing visiting conditions were provided, also. Designated areas for testing were comfortable and warm. Admin staff were welcoming and explained restrictions and testing procedures. On the whole, a very good experience and our relative is well
looked after.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to submit such a positive review. It is very much appreciated.


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Review from Kelsey M (Granddaughter of Resident) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have finally found confidence in a home that caters and support staff give me so much comfort in knowing my grandmother is well taken care of. She is happy and content at this home. Thank you so much for the lovely care you provide.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review. It's so lovely for the team to know what a difference they make. Thank you for taking the time to submit this review.


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Review from Kevin D (Son of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is lovely to see my father very happy at all times. The staff are excellent, the activities are excellent and the staff are always doing things with him and the other residents. His carers are excellent and always treat him with dignity.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review, thank you. It's lovely to read how happy your father is.


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Review from Lynne D (Daughter-in-law of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident in Ty Gwynno for 18 months and we are so happy that we chose this lovely home for him to call his home, in his latter years. He is so happy and content with his surroundings and with all the staff. We always get a tale or two about what activities the residents and
staff have been up to. We are so pleased to see all the photographs and videos that are posted, so families can see how happy the residents are. I know if there are any issues, the staff contact us straight away, regarding eye tests, hospital appointments, vaccinations etc. He is always clean and tidy and we know how well he eats as well. I can only praise Ty Gwynno staff and management for the care and love that is given to my father-in-law, they are all so amazing. I would and have highly recommended this home to anyone who is looking for their loved ones to live in a safe, caring and loving community. Ty Gwynno is just one big happy family - thank you all.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Your review made me smile, thank you. Ty Gwynno really is one big happy family as you say.


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Review from Leanne R (Granddaughter of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing facilities and staff who go above and beyond for their service users. My grandfather is so well cared for and has so much fun and laughter, as a family we couldn't ask for anything more. The staff are like family and it shows how much work and love goes into their jobs at Ty Gwynno. Thank you
all.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review, thank you so much for taking the time to submit it. Ty Gwynno really does have that family feel and it's good to hear that your grandfather is so well cared for.


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Review from Gail G (Granddaughter of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so grateful to all the staff at Ty Gwynno who keep my nan safe and well. I can see she enjoys the company there and is looking really well. We enjoyed a visit to see her today and it was lovely to catch up outside in the fresh air with a blanket to keep Mam warm. The staff are very thoughtful and
friendly, which makes it easier for all the family, knowing she’s well looked after.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review. Thank you so much for sharing your positive thoughts. It's great to read that your Nan is doing well.


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Review from Christine B (Daughter of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of Ty Gwynno for approximately 9 years and my father was also a resident, until his death a few years ago. Both Mum and Dad have been generally happy with the standard of care and we as a family share that view. Our overall impression is that the staff are very friendly
and attentive and the catering is of a reasonable standard with a variety of meals and choices. The home is clean well kept and maintained and we find the management and staff approachable and attentive in the event of any problems or queries.
It is our opinion that the measures taken to protect staff and residents throughout the Covid epidemic have been managed and maintained excellently and this appears to have been successful in minimising the spread of infection.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for submitting your review. It will be lovely for the team to read and understand what a positive impact they have. It is good to know that you are happy with the care provided to both of your parents over many years. The pandemic created huge challenges which the home, as you say, managed excellently.


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Review from Gwyn S (Son of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ty Gwynno are very caring of and attentive to my Mother and I know that she is safe and very well cared for there. I live 150 miles away and the staff are very helpful with arrangements for visits and keep me up to date about my Mother’s well-being between visits.

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Review from Anita T (Daughter of Resident) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mam joined Ty Gwynno about 2 months ago after a 2-month hospital stay. She had always dreaded having to live in a care home but I can honestly say she looks so well and happy. She says the staff are very friendly and from my perspective, they are very helpful and will do everything to make us as
involved as possible. She is eating better than she has in a couple of years and even though she is reluctant to join in with other residents she is actively encouraged to do so daily. Visiting outside has been lovely and the staff are very accommodating in very difficult situations. To see Mam safe, happy and cared for makes the transition from looking after her at home myself, to her being in a care home environment much easier to cope with.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for your wonderful review. I'm so glad the team at Ty Gwynno have been able to make such a difference, not only for your mam but for you too.


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Review from Carly H (Daughter of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend the care home enough. The positive impact both physically and emotionally the care home has had on my dad is priceless. Nothing is ever too much for the staff and they always inform you of anything relating to your relative, whether positive or negative. I am so glad my dad has
come here.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review, thank you so much for taking the time to share your thoughts. I am glad to read that your dad is doing so well.


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Review from Nadine M (Granddaughter of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno is an amazing care home and we feel so happy and comfortable that our grandmother is so well looked after and in safe hands. Nothing is ever too much for them and they continue to put smiles on the service users faces every day considering what is going on at the moment so thank you everyone
at Ty Gwynno.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write such a lovely review.


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Review from Gemma C (Granddaughter of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout all the covid pandemic, Ty Gwynno has kept my nan safe and well and most importantly happy.
The safety measures in place are second to none.
Every member of staff is above expectation and always go over and above no matter what.
I cannot thank everyone at Ty Gwynno enough for the updates
when we could not visit and for the care also shown to us the family.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to acknowledge the great work our team members do. I'm glad your nan is safe, well and happy.


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Review from Mike B (Son of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I start when it comes to reviewing Ty Gwynno and its wonderful staff! Through the last 12 months, the staff have gone above and beyond their duty to care for service users, their enthusiasm is boundless. They show love and care to all the service users, take great care of them, and continuously
keeping their minds off the pandemic with fantastic imaginative entertainment. Now we have come to a wonderful time we can all start seeing our relatives again; they have made a real special effort to see that everything goes to plan in a safe and organised manner. She deserves special praise for that. I am so glad my mother is in the care of these brilliant staff at this wonderful care home. I wouldn't want her to be anywhere else!

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely, heartfelt review. Thank you so much for taking the time to share your thoughts. The team will be thrilled to read what a difference they make.


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Review from Michael P (Son of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the service that they are providing under very challenging circumstances. It is very hard not to see Mam face to face, but I know she is having the best care and always kept up to date on her health.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to write a review. These are such difficult times, but I hope as we move out of lockdown, you are able to spend precious time face to face with your Mam.


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Review from Steve W (Son of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst I have not been able to enter Ty Gwynno due to Covid restrictions, staff have been extremely helpful in helping me keep in contact with my dad.
When speaking to my dad, he always seems happy, and especially mentions how he likes the “poached eggs”...
Staff are very understanding and have been
only too happy to help/accommodate our requests.
I feel very happy with my dad's care and looking forward to visiting home in the near future.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review. Thank you so much for taking the time to let us know how well things are going for your dad.


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Review from Bethan R (Granddaughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home looked after my grandpa really well in extremely hard times when we couldn’t see him. They were always friendly on the phone and helpful. I am very grateful to them, and it helped to know that he passed away with people around him who cared.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

I'm sorry to hear you lost your grandpa. Thank you for taking the time to share your thoughts about our friendly, caring team.


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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Ty Gwynno Care Home is calculated as follows: ( (335 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (6)

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Meet the Team (5)

Rebecca

Rebecca Harkus

Job Title: Home Manager

Joined: 2017

Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.


I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.


I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.


Louise

Louise Bradbury

Job Title: Deputy Home Manager

Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.


I am passionate about providing the best care possible to our residents and to supporting their families.


I'm always happy to help if you have any questions!


Catherine

Catherine Davies

Job Title: EMI / General Residential Unit Manager

Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.


I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.


I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.


Abby

Abby Stoddart

Job Title: Administrator

Joined: 2021

Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.


I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.


I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.


Ceri

Ceri Jones

Job Title: Activities Co-ordinator

Joined: 2013

Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.


I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.


I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.


Every day is a different day and we always have so much fun. Laughter is our medicine!