Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD
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9.9 117 Reviews
  • Ty Gwynno Care Home, Pontypridd
Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd.

The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It is also half an hour’s drive from Cardiff. The home is in a quiet residential area with stunning views over the surrounding countryside.

Ty Gwynno Care Home is cheerfully decorated throughout its lounge and dining areas and its conservatory. Each bedroom is single and has a television point and WiFi, with a lift to bedrooms on the first floor. There is a large, landscaped garden with a seated patio area.

An activities coordinator organises a weekly timetable of activities, such as exercise classes, music and entertainment, gardening and quizzes.

Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.

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Care Provided by Ty Gwynno Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rebecca Harkus (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment.
    • Ages 60+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Ty Gwynno Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,032
    • Self-Funded Residential Dementia Care from £1,123
    • Self-Funded Nursing Care from £1,246
    • Self-Funded Nursing Dementia Care from £1,447
    • RESPITE Self-Funded Residential Care from £1,032
    • RESPITE Self-Funded Residential Dementia Care from £1,123
    • RESPITE Self-Funded Nursing Care from £1,246
    • RESPITE Self-Funded Nursing Dementia Care from £1,448

  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
  • (these prices are only a guideline, please contact Ty Gwynno Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking

  • Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.


Ty Gwynno Care Home Reviews (117)

Total of 117, showing 61-80
9.9

Ty Gwynno Care Home has a Review Score of 9.9 (9.933) out of 10, based on 30 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 117 reviews.

Overall Experience

  • 98
  • 17
  • 2
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Date Published

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Review from Philip W (Son of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

2020 was an exceptional year like no other and yet the Ty Gwynno staff were excellent as always. I cannot praise them highly enough for the care that they provide to my mam. I live in Dundee so have not been able to visit as per normal but I take great comfort in knowing that mam is in good hands and
being properly looked after. It's also important to me to know how they support my dad who has had an equally difficult year with the limitations on his visits to see mam.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to write this review. It has indeed been a tough year. I'm glad that the Ty Gwynno team have brought you some comfort knowing that they are supporting not only your mam but your dad as well.


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Review from C S (Great-granddaughter of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A happy, calm and caring environment. There is not a bad word I can say about any member of staff at Ty Gwynno! They have all been amazing and I am very grateful for all their hard work. Thank you very much!

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review. Thank you so much for taking the time to submit this review.


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Review from Carol C (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout a most difficult and worrying year for us all, I can’t begin to imagine what Mam’s life would have been like if she was still living on her own and not at Ty Gwynno. Team Ty Gwynno are now Mam’s family, along with the lovely friends she has made since she moved there in March 2019. Whenever
I ring Mam and whilst I’m still on the phone to her, she often relates my news with the other residents and has been known to put her best friend on the phone for a chat, this says how comfortable she is there. Ty Gwynno’s Facebook page allows us an insight into the wonderful activities that are laid on, and their daily advent calendar photos are just magical, I never thought I’d ever see 70-90-year-old elves! The staff have gone over and above in their care and dedication showing their utmost enthusiasm and professionalism whilst still also having to look after their own families. Thank you so much Ty Gwynno and I wish you all a Merry Christmas and a Happy New Year.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to write this review. You've summed up Ty Gwynno beautifully.


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Review from Christina C (Daughter-in-law of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is very settled and happy and Ty Gwynno, his needs are met and he is supported emotionally/mentally! He has everything he needs and the staff are second to none, always friendly and helpful towards him and his family, we have not heard him complain once the whole time he's resided here!
Keep up the good work!!

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a fantastic review. Thank you so much. I'm glad to read how well supported your father-in-law is.


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Review from Arran S (Great-grandson of Resident) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not been to see my gran since March but the activity coordinator and carers at Ty Gwynno have been amazing and being able to have facetime with her is so special so would like to thank u all for your support.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for your review. It's lovely for the team to know they are appreciated.


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Review from Alan G (Son of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the excellent care my mother receives from all the staff. She has been at Ty Gwynno 11-months and settled in very well. She recently celebrated her 92nd birthday, and the staff made her day special even though we are in the middle of Covid. Although all the family miss her very much,
we know she is in safe hands.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to write this lovely review. It's great to read that you feel your mother is in safe hands.


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Review from Wayne C (Son-in-law of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Relocating a loved one into long term care from the hospital is an emotionally stressful time even when there isn't a global pandemic but the Ty Gwynno team have done a fabulous job at making this difficult transition as smooth as it possibly could be.
This team actually care and the conversations
we have with my father-in-law are nothing but positive and supportive of their efforts - his needs are far too complex for home caring and yet Ty Gwynno takes everything in their stride, nothing is too much trouble. Like all families, we care about our loved ones in care and we are hypersensitive to any suffering. We selected this facility because of its staff and their approach to residents, probably one of the best decisions we could have made as a family.
They have kept my father-in-law safe and healthy in a very difficult time... of course, they are care home professionals and get paid to be... but this team goes above and beyond - regularly!

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write this lovely review. The team at Ty Gwynno will be thrilled to see what a difference they have made to your father-in-law's life and also the comfort and reassurance they have given you.


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Review from Mark M (Son of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff does a fantastic job. My father has been there for 3 months. He is very well looked after in all aspects of what's been a difficult time for him adjusting to life in a care home when he's been so active all his life and mentally very sound. He has mentioned 2 carers who look after him so well
while he's been there. Due to his lack of mobility, he likes to spend time in the lovely garden they have there and loves the food. I would highly recommend Ty Gwynno.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your wonderful review, I'm glad your father is doing so well. The gardens and views there are lovely so I can understand why he enjoys them so much.


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Review from Sharon V (Friend of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam spent nearly two years in Ty Gwynno. Even though she died three years ago, I must say what a wonderful bunch of people work there and still do. I befriended a few while my mam was in there and am still friends now. This is my review, and I will always praise them up as they all work so hard and
have so much love for the residents. Thank you all.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for your lovely review and also for your continued support of the Home.


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Review from Julia R (Daughter of Resident) published on 21 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s such a difficult and emotional time looking for nursing homes - I looked at so many before I settled on Ty Gwynno for Dad. From my first visit, I knew this was somewhere where he’d be well looked after and it’s been a year now and I haven’t changed my opinion! There’s always a WARM WELCOME at the
home and prior to COVID we could visit whenever we wished (except mealtimes) and I never felt I was in the way, in fact, things just happen around you. There’s a strong teamwork ethic amongst the staff, everyone seems happy going about their tasks and you often hear laughter and singing and witness great interactions with the residents. Communication is great- I never feel fobbed off and if there are any issues they’ll let you know. There’s a large airy lounge and dining space and a lovely garden for everyone to enjoy. The entertainment and activities are great; always lots to do and Christmas is a blast! You certainly won’t go wrong choosing Ty Gwynno!

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Wow! What a fantastic review, thank you. Ty Gwynno is everything you describe and I'm so pleased that your Dad and yourselves are happy with the decision you made. I too love following them on Facebook and seeing all their smiling faces.


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Review from Vernon E (Husband of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for looking after my wife; you are doing a great job. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It really is appreciated.


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Review from Alison D (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff have been wonderful with mam and she is settling in well. They are also very kind and welcoming to dad when he visits. Dad is very happy with the care, as are my brothers. We are always kept up to date and feel welcome at all times.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write a review - it seems the whole family is happy which is great.


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Review from Natalie T (Granddaughter of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service and excellent care. We were very reassured throughout lockdown that Nan was being cared for to a high standard. Nan is always very happy and comfortable here. A big thank you to all of her staff that care for her.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write this lovely review. It's great to know that your Nan is always very happy.


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Review from Diane W (Daughter-in-law of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service at Ty Gwynno.
Highly recommend.
My mother-in-law has been here for nearly six years and has been very satisfied with everything for her.
The staff have always been very nice and everyone very friendly.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's good to read that your mother-in-law is satisfied with the service provided.


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Review from Anne R (Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers are very helpful and there is a good range of activities.
We also have a lovely garden to enjoy.
The food here is very good; I really enjoy all the meals that I have.
My room is very comfortable and very nicely decorated.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review - thank you. It's great to hear that you seem to be enjoying your life at Ty Gwynno.


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Review from Kerys S (Granddaughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno staff are amazing and will go above and beyond for you. Thank you for everything you do for my grandmother, we really do appreciate every one of you. You have kept her safe and happy, and we can't wait for things to get back to some sort of normality.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your lovely review. I'm glad your grandmother feels safe and happy.


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Review from Rachel T (Granddaughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was welcomed into the Ty Gwynno family just before Christmas 2019 and has flourished day by day. People talk to her and care about her and want to brighten up every day for her. Through the pandemic, she has been without visits but has not been alone. Staff and residents have gone above and beyond
to make sure they are not only caring for the residents but spending time talking to each and every one of them..dancing with them...playing games...celebrating birthdays and much more. I really appreciate it from the bottom of my heart that my nans Ty Gwynno family is there for her each and every day pandemic or no pandemic she's very lucky to be in a place that values her. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for writing this wonderful review. Ty Gwynno is a special home, and it is lovely to read how well your Nan has settled and how the team support not only your nan but also her wider family.


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Review from Mark A (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent here after being released from the hospital and despite the current issues of lockdown, I cannot fault the way she has been treated and the support we have had. A big plus is that we are able to have regular face time calls with her and the staff are so exceptionally helpful. Their
use of social media is also a hidden benefit, as I've been able to share this with family members who can also see her progress.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to write this wonderful review. It really is a difficult time, but it's great for the team to hear what a difference they have made despite the current situation.


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Review from Natasha E (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am truly happy that we chose Ty Gwynno as my mothers new home. It was the first home I visited and immediately on entering I felt the care and warmth there. From the happy homely decor to the smiling helpful staff. The rooms are lovely and the food looks great. Everyone, there is amazing and always
doing some sort of activities with the residents.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this lovely review. It's great to read that you are happy with the home and the amazing team.


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Review from David W (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are other care homes and there are other caring staff but there is only one Team Ty Gwynno.
The team here show such care and compassion not only to the residents but also to the families and friends visiting them.
Team Ty Gwynno are truly the best of the best.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your lovely review. It's great for team members to see how much they are appreciated.


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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Ty Gwynno Care Home is calculated as follows: ( (335 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (6)

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Meet the Team (5)

Rebecca

Rebecca Harkus

Job Title: Home Manager

Joined: 2017

Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.


I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.


I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.


Louise

Louise Bradbury

Job Title: Deputy Home Manager

Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.


I am passionate about providing the best care possible to our residents and to supporting their families.


I'm always happy to help if you have any questions!


Catherine

Catherine Davies

Job Title: EMI / General Residential Unit Manager

Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.


I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.


I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.


Abby

Abby Stoddart

Job Title: Administrator

Joined: 2021

Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.


I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.


I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.


Ceri

Ceri Jones

Job Title: Activities Co-ordinator

Joined: 2013

Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.


I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.


I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.


Every day is a different day and we always have so much fun. Laughter is our medicine!