Fees will vary depending on room available at time of admission - each room has it's own room rate.
Excluded - hairdressing, trips, newspapers, podiatry, outpatient visits (with or without care escorts), etc.
Large car park
Ysguborwen Care Home has a Review Score of 9.9 (9.933) out of 10, based on 24 reviews in the last 2 years. Over all time Ysguborwen Care Home has 39 reviews.
Review from Tina W (Daughter of Resident) published on 18 March 2025
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Review from Tracey F (Daughter of Resident) published on 4 December 2024
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Review from A L (Husband of Resident) published on 12 November 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your kind words - your wife is a pleasure to look after and I will pass your lovely comments onto them.
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Review from Ron E (Husband of Resident) published on 24 October 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Oh thank you - it is a pleasure to look after the both of you - I will pass your comments on to the team!
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Review from M L (Daughter of Resident) published on 5 September 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your very kind review - I will pass these comments onto our nursing team.
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Review from Helen L (Daughter of Resident) published on 30 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your kind comments - your mother has settled in and is now part of our Ysguborwen family.
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Review from A J (Daughter of Resident) published on 29 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your kind words, your mother has settled in and the staff are very fond of her.
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Review from D C (Son of Resident) published on 28 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you D for your kind words - it is a pleasure to look after your lovely Mum here.
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Review from Katie B (Sister of Resident) published on 28 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you Katie for your kind words - you are all a huge part of our family here, a pleasure to be in your lives as well as care for your sister - thank you!
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Review from Julie B (Niece of Resident) published on 28 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you Julie for your very lovely comments. Your aunt is a pleasure to look after, she is deeply loved here.
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Review from Gillian E (Daughter of Resident) published on 28 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you Gillian for your lovely review and your recommendation. It is our pleasure to look after your dear mum.
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Review from Sandra J (Daughter of Resident) published on 28 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you Sandra for your lovely comments, we do pride ourselves on our gardens and believe our resident's lives are enhanced by the outdoors and boosting morale as you so rightly say.
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Review from Steve A (Son of Resident) published on 28 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you Steve for your very lovely comments. Mum is a beautiful lady and it is clear she is loved by all the team, as are you.
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Review from A W (Daughter of Resident) published on 20 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your lovely comments and news that she will be staying now in Lilac and you can all visit and enjoy quality time with her.
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Review from Jayne P (Daughter of Resident) published on 20 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your lovely comments - your special mum is settling in and I'm sure will soon be participating in our activity programme.
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Review from Karen P (Goddaughter of Resident) published on 20 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you - your godfather was a real character - I will relay your comments to the team in Lilac.
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Review from Tracy W (Daughter of Resident) published on 20 August 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your lovely comments - your Dad is a pleasure to look after.
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Review from Elaine T (Niece of Resident) published on 18 April 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Good morning Elaine, thank you very much for this kind response. It is a pleasure to care for your aunt and so pleased you feel this way. We are constantly trying to improve on our services to care for loved ones. Staff will feel so appreciated by this, thank you.
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Review from Nicola G (Daughter of Resident) published on 27 February 2024
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Reply from Joshua Slator, Director at Ysguborwen Care Home
Thank you for your kind words, It really means so much to all the staff. I'm so glad you enjoy picnicking by the lake, it is such a special spot.
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Review from Michael W (Brother-in-law of Resident) published on 5 February 2024
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Reply from Debbie Strong, Manager at Ysguborwen Care Home
Thank you for your comments-the drive has been constantly repaired when needed for short periods, mainly due to us requiring emergency access for our residents at all times,and we will be attending to it again soon despite the huge inconvenience it poses.We are a small private company,not eligible for funding the access road, and made the decision in the last few years to reinvest in the areas around the Home ie the extensions and the grounds ,where residents are able to spend quality time in lovely surroundings.
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The Review Score of 9.9 (9.933) out of 10 for Ysguborwen Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.933 for Ysguborwen Care Home is calculated as follows: ( (264 Excellents x 5) + (19 Goods x 4) ) ÷ 283 Ratings = 4.933
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ysguborwen Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: General Manager
Having been a registered nurse for over 30 years, it is a huge privilege to have held the manager position here at Ysguborwen for the last 8 years, and my biggest passion is contributing to the enhancement of the quality of our resident's lives and experiences in their home. Every day is a gift and with my highly skilled and caring team, our residents can live life to their potential and more importantly, maximise their wellbeing.
Job Title: Deputy Manager
I was first introduced to the care environment when I was 18. I started my career as a care assistant working my way up to becoming a registered manager. Knowing and caring for a person with Dementia is a true passion for me. I have thrived in being able to make a difference to all of our residents living with Dementia. Improving the lives of those living with Dementia will always be my passion.
Job Title: Dementia Unit Manager (Lilac)
I have been working at Ysguborwen for 17 years and during that time I have progressed from a care assistant to a dementia manager. My passion is ensuring people living with dementia are able to lead fulfilled, normal lives every day with quality and choice. I believe here in Lilac we make that happen.
Job Title: Assistant Manager/Training Coordinator
I have held a senior care assistant role here for the last two years and I now combine that with a training coordinator post and now recently, promoted to assistant manager. My aim is to provide a platform for staff to assist them with a knowledge base and understanding of all different aspects of working within the care industry. Each resident here at the home has their own individual needs and characteristics and this helps us all to get to know the residents and deliver their care in a person-centered way. I love coming to work every day at Ysguborwen. Every day is different and brings new challenges.
Job Title: Head of Maintenance
Having worked in manufacturing for over four years, I found myself questioning whether I was making a difference in the world so I decided to make a change. For the last five years, I have been thankful and lucky to be in a role where my priorities are keeping our lovely residents safe and comfortable in this caring environment.
Job Title: Wellbeing Manager
It is a great privilege to work with our lovely residents for the past 30 years in the role of well-being enhancement. I have met so many individual characters maintaining life skills and developing new ones. It's a joy to be part of their creative journey. I'm always excited to meet new people and use innovative technology to interact at all different levels.
Job Title: Admin Manager
My name is Cerys an I am the Admin Manager here at Ysguborwen Nursing Home. I started work in February 2006 as an Admin Assistant and have worked hard to gain various qualifications to get me to Management level. I love working at the home. Although some days or situations are tough to manage or deal with, overall, working at the home is very rewarding. I watch staff grow and develop and seeing the residents laugh and smile each day is a big bonus to my working day. They all have individual and funny characteristics; two days are never the same; they certainly brighten my day. It's a daily challenge but I'm very privileged to work in such a diverse and caring environment.
Job Title: Director
Director at Ysguborwen.
Job Title: Registered Individual/Owner
Josh Slator - Registered Individual/Owner