Ysguborwen Care Home

Llwydcoed, Aberdare CF44 0AX
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9.9 39 Reviews
  • Ysguborwen Care Home, Aberdare
Ysguborwen, in Aberdare, is a pleasant care home located in extensive landscaped grounds, where a skilled team focus on complex nursing and residential dementia care.

The interior is ideal for those with mobility issues and includes its own sensory environment that helps adults with memory loss.

All residents are respected for their preferences and beliefs and every effort is made to support an active and interesting lifestyle. Numerous amenities are nearby and there are many special occasions to enjoy.

Care Provided by Ysguborwen Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Strong (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ysguborwen Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £980 – £980
    • Self-Funded Residential Dementia Care £950 – £1,050
    • Self-Funded Nursing Care £1,202 – £1,202
    • Self-Funded Nursing Dementia Care £1,100 – £1,100
    • RESPITE Self-Funded Residential Care £980 – £980
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,050
    • RESPITE Self-Funded Nursing Care £1,202 – £1,202
    • RESPITE Self-Funded Nursing Dementia Care £1,100 – £1,100
  • Fees will vary depending on room available at time of admission - each room has it's own room rate.
    Excluded - hairdressing, trips, newspapers, podiatry, outpatient visits (with or without care escorts), etc.


  • (these prices are only a guideline, please contact Ysguborwen Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Large car park


Total of 39, showing 1-20
9.9

Ysguborwen Care Home has a Review Score of 9.9 (9.933) out of 10, based on 24 reviews in the last 2 years. Over all time Ysguborwen Care Home has 39 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

The home is it set in beautiful grounds with wonderful views, but what makes this place so special is the staff. They all know the residents and treat them with respect and kindness- the care is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My mother had been in hospital for just under 12 months due to a bad experience(s) at an earlier care home. Within 24 hours she was sitting in a chair, for the first time in many months, like a meerkat people watching and all that was going on around her. When I visited on her fourth day there she was
painting. Not to Picasso standard, but with a look of intense concentration that I haven't seen since before her first stroke. Her gummy smiles are a joy to see, the home have arranged for the community dentist to fit replacement dentures, the original pair having gone MIA in hospital. My mother improved 110% within a matter of days of her going to Ysguborwen.

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration for the staff who look after my wife and also the way they have made me welcome at the home. It is sad to leave your wife at the end of visiting but I have peace of mind that she is well looked after. Thank you for all your care.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind words - your wife is a pleasure to look after and I will pass your lovely comments onto them.


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Overall Experience  Overall Experience 5.0 out of 5

What more can I say? The staff are very polite and very caring, always smiling, making myself very confident, my wife is looked after very well and she is very happy and content. Thanks.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Oh thank you - it is a pleasure to look after the both of you - I will pass your comments on to the team!


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother receives, the nursing staff are very friendly and you can approach them with anything you require. They are very helpful. I can't fault anything about the nursing home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your very kind review - I will pass these comments onto our nursing team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over three years in lilac unit and has settled far better than expected, she is well cared for by the experienced staff whose job can be challenging at times I'm sure. The activities team are very good, interacting with the residents and encouraging everyone to join
in with quizzes, bingo drawing and more. You are always welcomed when visiting, weather permitted the garden area is a lovely setting, we go up with the grandchildren and take a picnic, which my mother enjoys.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind comments - your mother has settled in and is now part of our Ysguborwen family.


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Overall Experience  Overall Experience 5.0 out of 5

My family and I are very happy with the care my mother is receiving to date in Ysguborwen Care Home!
She has been a resident there for over a year now and after a short while of settling in she now seems to be happy and content due to the care she is receiving! The staff are not only professional but
are also very friendly with her so all in all a good situation for her to be in!
Thanks, Ysguborwen Care Home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind words, your mother has settled in and the staff are very fond of her.


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Overall Experience  Overall Experience 5.0 out of 5

Ever since my mother moved into Ysguborwen Care Home just over two years ago, I have been absolutely delighted with the care she has received. All of the staff, without exception, have been amazing with her and nothing is ever too much trouble. Everyone is always friendly and supportive and I have been
kept informed at every stage when my mother has visited a GP, nurse, optician etc. I cannot commend it highly enough and am so glad that I chose Ysguborwen for my mam's care.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you D for your kind words - it is a pleasure to look after your lovely Mum here.


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Overall Experience  Overall Experience 5.0 out of 5

Always happy with the care our sister receives. She had a medical emergency in July that was dealt with efficiently. Now back at the home, ongoing treatment is going well. She seems happy and that is all that matters.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Katie for your kind words - you are all a huge part of our family here, a pleasure to be in your lives as well as care for your sister - thank you!


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Overall Experience  Overall Experience 5.0 out of 5

I am amazed at the care my Aunt has day in and day out. She is happy and looked after 100%, always smiling. Everyone is helpful, happy and welcoming even though she has only been in this nursing part for approximately 5 months after moving. Everywhere is spotlessly clean and tidy and very homely and
comfortable. Treated as if she's always been there. Everyone talks to her and she is never ignored when calling for someone. Excellent at all levels. Thank you.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Julie for your very lovely comments. Your aunt is a pleasure to look after, she is deeply loved here.


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Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care that my mother receives. She is always clean and tidy and looks well cared for. The staff are always friendly and welcoming when I visit. I have no concerns and would highly recommend it to anyone looking for a care home for their loved one.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Gillian for your lovely review and your recommendation. It is our pleasure to look after your dear mum.


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Overall Experience  Overall Experience 5.0 out of 5

Always very helpful and accommodating. The setting around the home is very picturesque and being able to go out in the wheelchair helps with the resident's morale. The accommodation is also very pleasant and very clean with lots of activities for the residents to enjoy if they want to.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Sandra for your lovely comments, we do pride ourselves on our gardens and believe our resident's lives are enhanced by the outdoors and boosting morale as you so rightly say.


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Overall Experience  Overall Experience 5.0 out of 5

It is 9 years since my mother became a resident of Ysguborwen after suffering a major stroke. The care and support she receives from the nurses and carers is unparalleled. The staff are so friendly and welcoming and no matter the time of day you visit they are all working hard to ensure the comfort
of the residents. They have a fantastic entertainment and activity programme and I have been lucky enough to visit when a concert, or dancing, is going on. They have a wonderful garden area outside that is used extensively during the warmer months. The home is spotlessly clean, as is my mother's room and it is very obvious they treat my mother's space and personal items with the utmost respect. During what was a very difficult time Ysguborwen, with its staff and carers, have made it a lot more manageable.
I cannot recommend Ysguborwen highly enough and I will always be grateful for the care they have given to my mother.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Steve for your very lovely comments. Mum is a beautiful lady and it is clear she is loved by all the team, as are you.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff and activities coordinators. My mum has had the best respite care, the staff are wonderful, she has had a lovely time and I'm so sad she won't be staying as they have done so much for her.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments and news that she will be staying now in Lilac and you can all visit and enjoy quality time with her.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has only been at the home a few weeks. She has settled in very quickly due to the kindness and how welcoming the staff has been.
She was in hospital a long time and most days refused to get out of bed and slept all day. Since being at the home, she gets up every day and spends the day in the
main room with everyone else. She is usually one of the last ones to go to bed.
She has also enjoyed being in the beautiful gardens when the weather has permitted.
The staff and care are exceptional. We are informed of any health issues and GP advice or referrals are dealt with promptly.
Hopefully as time goes on Mum will start to join in with the activities and enjoy the fun the staff bring to the home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments - your special mum is settling in and I'm sure will soon be participating in our activity programme.


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Overall Experience  Overall Experience 5.0 out of 5

My godfather recently passed away whilst a resident in lilac unit, Ysguborwen. Ysguborwen had been his home for 2 years prior to his passing. The staff were always so friendly and caring not just to him but to me and my family. During the last 2 weeks of his life, they were nothing short of amazing,
went above and beyond to accommodate his every need whilst also supporting myself and showing so much compassion during this time. I have immense gratitude for the staff, who made a difficult time more bearable.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you - your godfather was a real character - I will relay your comments to the team in Lilac.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was a very keen gardener, winning awards for his beautiful garden. We thought this would be the best place for him. We were so right, always something going on inside and out. The staff are so welcoming and the care they provide is exceptional, good contact with us in regards to my dad's health
and wellbeing. Smiling faces always from receptionists to cleaners, I really enjoy visiting the nursing home it's a delight to see the residents enjoying activities and music.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments - your Dad is a pleasure to look after.


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Overall Experience  Overall Experience 5.0 out of 5

Ysguborwen are always welcoming, you can visit at any time. They are easygoing and work very hard, as whenever I visit the staff are always busy looking after the residents' every need and nothing is too much for them. There are activities going on on a regular basis and residents are moved around so
they engage with different residents. Rooms and daytime quarters are very clean and homely and always lovely and warm. Excellent!

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Good morning Elaine, thank you very much for this kind response. It is a pleasure to care for your aunt and so pleased you feel this way. We are constantly trying to improve on our services to care for loved ones. Staff will feel so appreciated by this, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

So happy our mam is extremely well cared for by the whole team on the lilac unit. Mam has got to know them all and feels relaxed and comfortable. Her room is always clean and cosy. Summertime is our favourite, taking mam for a picnic by the lake.
The staff are always so friendly and helpful.
Thank
you all.

Reply from Joshua Slator, Director at Ysguborwen Care Home

Thank you for your kind words, It really means so much to all the staff. I'm so glad you enjoy picnicking by the lake, it is such a special spot.


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Overall Experience  Overall Experience 5.0 out of 5

The approach road to the home is a disgrace. It is positively dangerous due to the surface finish, i.e. potholes, patches, very uneven surface.
The shock absorbers on my car scream in protest. The gas injections can be heard inside the car.
How the staff and ambulance men put up with it amazes me.
Don't
the managers or area managers drive and then complain about it?

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your comments-the drive has been constantly repaired when needed for short periods, mainly due to us requiring emergency access for our residents at all times,and we will be attending to it again soon despite the huge inconvenience it poses.We are a small private company,not eligible for funding the access road, and made the decision in the last few years to reinvest in the areas around the Home ie the extensions and the grounds ,where residents are able to spend quality time in lovely surroundings.


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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Ysguborwen Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Ysguborwen Care Home is calculated as follows: ( (264 Excellents x 5) + (19 Goods x 4) ) ÷ 283 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ysguborwen Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (9)

Debbie

Debbie Strong

Job Title: General Manager

Having been a registered nurse for over 30 years, it is a huge privilege to have held the manager position here at Ysguborwen for the last 8 years, and my biggest passion is contributing to the enhancement of the quality of our resident's lives and experiences in their home. Every day is a gift and with my highly skilled and caring team, our residents can live life to their potential and more importantly, maximise their wellbeing.


Zowie

Zowie Evans

Job Title: Deputy Manager

I was first introduced to the care environment when I was 18. I started my career as a care assistant working my way up to becoming a registered manager. Knowing and caring for a person with Dementia is a true passion for me. I have thrived in being able to make a difference to all of our residents living with Dementia. Improving the lives of those living with Dementia will always be my passion.


Cerys

Cerys Williams

Job Title: Dementia Unit Manager (Lilac)

I have been working at Ysguborwen for 17 years and during that time I have progressed from a care assistant to a dementia manager. My passion is ensuring people living with dementia are able to lead fulfilled, normal lives every day with quality and choice. I believe here in Lilac we make that happen.


Louise

Louise Paxford

Job Title: Assistant Manager/Training Coordinator

I have held a senior care assistant role here for the last two years and I now combine that with a training coordinator post and now recently, promoted to assistant manager. My aim is to provide a platform for staff to assist them with a knowledge base and understanding of all different aspects of working within the care industry. Each resident here at the home has their own individual needs and characteristics and this helps us all to get to know the residents and deliver their care in a person-centered way. I love coming to work every day at Ysguborwen. Every day is different and brings new challenges.


Lewis

Lewis Barry

Job Title: Head of Maintenance

Having worked in manufacturing for over four years, I found myself questioning whether I was making a difference in the world so I decided to make a change. For the last five years, I have been thankful and lucky to be in a role where my priorities are keeping our lovely residents safe and comfortable in this caring environment.


Wendy

Wendy Parker

Job Title: Wellbeing Manager

It is a great privilege to work with our lovely residents for the past 30 years in the role of well-being enhancement. I have met so many individual characters maintaining life skills and developing new ones. It's a joy to be part of their creative journey. I'm always excited to meet new people and use innovative technology to interact at all different levels.


Cerys

Cerys Sansom

Job Title: Admin Manager

My name is Cerys an I am the Admin Manager here at Ysguborwen Nursing Home. I started work in February 2006 as an Admin Assistant and have worked hard to gain various qualifications to get me to Management level. I love working at the home. Although some days or situations are tough to manage or deal with, overall, working at the home is very rewarding. I watch staff grow and develop and seeing the residents laugh and smile each day is a big bonus to my working day. They all have individual and funny characteristics; two days are never the same; they certainly brighten my day. It's a daily challenge but I'm very privileged to work in such a diverse and caring environment.


Michael

Michael Slator

Job Title: Director

Director at Ysguborwen.


Josh

Josh Slator

Job Title: Registered Individual/Owner

Josh Slator - Registered Individual/Owner


Frequently Asked Questions about Ysguborwen Care Home

What types of Care is Ysguborwen Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ysguborwen Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ysguborwen Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Ysguborwen Care Home?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ysguborwen Care Home to the centre of Aberdare?

1.0 mile(s) as the crow flies, distance by road may be significantly further.