Ysguborwen Care Home

Llwydcoed, Aberdare CF44 0AX
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Top 20 carehome certificate
9.9 40 Reviews
  • Ysguborwen Care Home, Aberdare
Ysguborwen, in Aberdare, is a pleasant care home located in extensive landscaped grounds, where a skilled team focus on complex nursing and residential dementia care.

The interior is ideal for those with mobility issues and includes its own sensory environment that helps adults with memory loss.

All residents are respected for their preferences and beliefs and every effort is made to support an active and interesting lifestyle. Numerous amenities are nearby and there are many special occasions to enjoy.

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Care Provided by Ysguborwen Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debbie Strong (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ysguborwen Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £980 – £980
    • Self-Funded Residential Dementia Care £950 – £1,050
    • Self-Funded Nursing Care £1,202 – £1,202
    • Self-Funded Nursing Dementia Care £1,100 – £1,100
    • RESPITE Self-Funded Residential Care £980 – £980
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,050
    • RESPITE Self-Funded Nursing Care £1,202 – £1,202
    • RESPITE Self-Funded Nursing Dementia Care £1,100 – £1,100

  • Fees will vary depending on room available at time of admission - each room has it's own room rate.
    Excluded - hairdressing, trips, newspapers, podiatry, outpatient visits (with or without care escorts), etc.
  • (these prices are only a guideline, please contact Ysguborwen Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large car park


Ysguborwen Care Home Reviews (40)

Total of 40, showing 21-40
9.9

Ysguborwen Care Home has a Review Score of 9.9 (9.936) out of 10, based on 25 reviews in the last 2 years. Over all time Ysguborwen Care Home has 40 reviews.

Overall Experience

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Review from Michael W (Brother-in-law of Resident) published on 5 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The approach road to the home is a disgrace. It is positively dangerous due to the surface finish, i.e. potholes, patches, very uneven surface.
The shock absorbers on my car scream in protest. The gas injections can be heard inside the car.
How the staff and ambulance men put up with it amazes me.
Don't
the managers or area managers drive and then complain about it?

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your comments-the drive has been constantly repaired when needed for short periods, mainly due to us requiring emergency access for our residents at all times,and we will be attending to it again soon despite the huge inconvenience it poses.We are a small private company,not eligible for funding the access road, and made the decision in the last few years to reinvest in the areas around the Home ie the extensions and the grounds ,where residents are able to spend quality time in lovely surroundings.


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Review from Janice M (Niece of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home. My uncle was with you for eight years, and the care is outstanding. There's so much going on and to do, and this is what the residents need to keep them occupied. Keep up the good work.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Oh, thank you, Janice - such a lovely comment.
Your uncle is missed so much - can still see him sitting outside with his glass of wine and his pipe-he would have loved the newly completed terrace!


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Review from Jenna T (Granddaughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ysguborwen Care Home is, without a doubt, the best I've come across. We wish things were different for my grandmother, but we have reassurance knowing that she is well cared for in a home that provides lots of stimulation, warmth and personalised care. We particularly love the grounds and regularly
take my grandmother for a stroll around the pond, which she loves. We are so grateful to all staff, who go above and beyond to care for her. Thank you.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Hi, thank you for your kind comments, so pleased this is your experience and that you feel this is your lovely grandmother's new home.


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Review from Hilary J (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with everything about my mother's care. Firstly residential and now nursing care. Every member of staff are amazing. The love and care my mam has received is wonderful. I couldn’t wish for better care. Thank you.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your kind words. I know you were nervous about your mother moving, understandably, your mother is a joy to care for, and your family.


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Review from Huw W (Son of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Lilac unit since February 2021 and we are so relieved and happy with the care she receives there. Following my father's death from vascular dementia my mothers' Alzheimer's dementia deteriorated considerably and she came to Ysguborwen Care Home. We had heard only good reports and
peace of mind was paramount in our choice of home. The staff are brilliant, they are all friendly, caring and seem to go out of their way to engage with the residents to make them happy. My mother, although she doesn't realise why she's there and thinks she's going home tomorrow to dad says "It's a very nice place and the staff are lovely". She engages with all the many activities and entertainers and looks so much more healthy since being here. She is vegetarian and the catering staff give her a veggie diet. The building and grounds are well maintained and she loves the pond and chickens which makes visits in the better weather more easy and pleasant. 10/10.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Huw for your kind words - this means such a lot.


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Review from Tracey J (Daughter-in-law of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about this nursing home; it's absolutely amazing.
The staff are so caring and friendly.
The home itself is beautiful and absolutely clean.
The care they show my mother-in-law is amazing; they have welcomed her into her new home with open arms... and have settled her in so well that
she now does not miss us.
Can't thank the staff enough.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you, Tracey; your mother-in-law is a pleasure to look after and has fitted straight in - the team absolutely adore her.


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Review from Kerry L (Niece of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found all the staff very helpful and very caring, and considering the difficult circumstances of the last nearly three years, a fantastic achievement. I would not hesitate in recommending Ysgurborwen Care Home to anyone it may concern.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you Kerry - it is a pleasure to look after your aunt - she's a real character and such a lovely lady.


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Review from A T (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was 90 years old and quite ill when he went to live in Ysgburowen. Within ten days, he was far better and enjoying his stay, in his words, in this hotel. The ladies were great with him and really cared.
Thank you very much.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you - he will be missed, such a character.


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Review from A T (Granddaughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad stayed in Rose Ward for over two years, and the staff were exceptional throughout. They extended his life and really cared. The Facebook photos were great for the family, who couldn't see him so often. Grateful for everything they did for him.

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Review from Ceri W (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Writing a review for the past 12 months, not just October. My mother is in your care, and as you already know with myself, I'm very happy with the care my mother has. To me, you got to be a special person to really care for the elderly, and Ysguborwen Care Home is the place to be. Amazing - you all
are.

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Review from Annabelle P (Daughter of Resident) published on 2 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into the care home, and it’s made such a difference to his life and ours as a family. It’s absolutely amazing; the staff are great, and Dad loves it there and is really happy, thanks to everyone. The surroundings are lovely, and the welcome from everyone is great.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Hi Annabelle, thank you - your Dad has settled in so well and is a big part of the Lilac family.


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Review from Bev B (Daughter of Resident) published on 2 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing.
Home from home.
Great staff.
Great food.
Amazing location.
Highly recommend.
Everyone is treated with dignity.
Good support for families of residents.
Encouraging residents to participate in activities.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you, Bev, for your kind words - your mum is a lovely lady, and it is a pleasure to care for her and be involved with you and your family on this journey.


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Review from John N (Nephew of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff on the Lilac Wing have been excellent in managing my uncle's needs.
There are plenty of activities throughout the day, and the surrounding grounds provide plenty of interest for residents and are great for outside visits.
I have been impressed by all the staff, who have been involved with
my uncle's care, and there appears to be a good rapport and banter between my uncle and the staff that care for him.

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Review from J T (Daughter-in-law of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are good-humoured and helpful. Their care of residents is second to none. Nothing is too much trouble, and it appears they really make huge efforts to make residents feel like it's really their home.
Lovely surroundings.

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Review from D W (Cousin of Resident) published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin only spent the last six weeks of her life at Ysguborwen. She was treated with dignity and respect, responded to her needs, and anticipated them when she was too poor;y to make her wishes known. Staff were supportive, involved and communicated with me. They took time to feed her. They ensured
the best care by contact - ring the relevant medics. My mother-in-law is still a resident at the home where she is kept well and busy with numerous activities, kept us informed throughout Covid restrictions and has a good understanding of her dementia.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you; it was a great privilege to look after your cousin for the short period - a lovely, gentle lady.


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Review from Chris G (Son of Resident) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited some care homes locally when looking for a facility to look after my grandparents a few years back, and were struck by how much better the Lilac unit here appeared than others.
The facilities, philosophy of care and staff were perfect for their needs to live life with dignity, respect and
stimulation. They seem to have the right balance in encouraging residents to join in with activities but are mindful not to force people when they just don't want to.
My mother is now a resident, and we are so happy with the care she receives too. The staff are very kind to not only the residents but their families too and go well over and above in their roles. When I learned she had a placement here, it was a big relief, as I knew she would be looked after at the best possible level.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Hi Chris, thank you for your lovely comments - so appreciated.
It has been a pleasure to care for and be involved with your family over the years - we have had some lovely memories and are continuing with your mum's journey - a special lady.


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Review from Kathleen J (Niece of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt has been a resident, I am more than happy with the care she is receiving from staff and visiting hairdressers and chiropodists. Because of Covid have not visited the rooms.

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Review from Karen R (Daughter of Resident) published on 6 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Ysguborwen Care Home following a long stay in hospital. Her general physical condition and mental health were low from illness/isolation from family in hospital due to covid restrictions. After 6 months on the Lilac unit she has flourished.
She is the happiest and healthiest I
have seen her in years. She has started to enjoy life again after years of loneliness thanks to the fantastic care and entertainment staff at Ysguborwen.
This care/residential home allows all the residents to live their older lives to their full capacity. My mother is always clean, smartly dressed, and joining in activities with other residents and has her sparkle back in her eyes. Excellent home.

Reply from Debbie Strong, Manager at Ysguborwen Care Home

Thank you for your lovely comments Karen.
Your mum has indeed settled very well-she has been in a lot of our publicity shots for our new brochure and website with her beautiful smile.


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Review from Julia J (Cousin of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Faultless.
Of all the care homes I have visited across the world this is the best ever. Thank you all for maintaining such high standards of care and compassion.

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Review from F P (Sister of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was glad I attended the review everybody had the chance to speak and notes were taken. I was amazed when it was revealed that the carers all have training and exercise in the event of a fire, it opened my eyes to the fact that the staff at Ysguborwen are highly trained in all aspects.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Ysguborwen Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Ysguborwen Care Home is calculated as follows: ( (276 Excellents x 5) + (19 Goods x 4) ) ÷ 295 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ysguborwen Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (9)

Debbie

Debbie Strong

Job Title: General Manager

Having been a registered nurse for over 30 years, it is a huge privilege to have held the manager position here at Ysguborwen for the last 8 years, and my biggest passion is contributing to the enhancement of the quality of our resident's lives and experiences in their home. Every day is a gift and with my highly skilled and caring team, our residents can live life to their potential and more importantly, maximise their wellbeing.


Zowie

Zowie Evans

Job Title: Deputy Manager

I was first introduced to the care environment when I was 18. I started my career as a care assistant working my way up to becoming a registered manager. Knowing and caring for a person with Dementia is a true passion for me. I have thrived in being able to make a difference to all of our residents living with Dementia. Improving the lives of those living with Dementia will always be my passion.


Cerys

Cerys Williams

Job Title: Dementia Unit Manager (Lilac)

I have been working at Ysguborwen for 17 years and during that time I have progressed from a care assistant to a dementia manager. My passion is ensuring people living with dementia are able to lead fulfilled, normal lives every day with quality and choice. I believe here in Lilac we make that happen.


Louise

Louise Paxford

Job Title: Assistant Manager/Training Coordinator

I have held a senior care assistant role here for the last two years and I now combine that with a training coordinator post and now recently, promoted to assistant manager. My aim is to provide a platform for staff to assist them with a knowledge base and understanding of all different aspects of working within the care industry. Each resident here at the home has their own individual needs and characteristics and this helps us all to get to know the residents and deliver their care in a person-centered way. I love coming to work every day at Ysguborwen. Every day is different and brings new challenges.


Lewis

Lewis Barry

Job Title: Head of Maintenance

Having worked in manufacturing for over four years, I found myself questioning whether I was making a difference in the world so I decided to make a change. For the last five years, I have been thankful and lucky to be in a role where my priorities are keeping our lovely residents safe and comfortable in this caring environment.


Wendy

Wendy Parker

Job Title: Wellbeing Manager

It is a great privilege to work with our lovely residents for the past 30 years in the role of well-being enhancement. I have met so many individual characters maintaining life skills and developing new ones. It's a joy to be part of their creative journey. I'm always excited to meet new people and use innovative technology to interact at all different levels.


Cerys

Cerys Sansom

Job Title: Admin Manager

My name is Cerys an I am the Admin Manager here at Ysguborwen Nursing Home. I started work in February 2006 as an Admin Assistant and have worked hard to gain various qualifications to get me to Management level. I love working at the home. Although some days or situations are tough to manage or deal with, overall, working at the home is very rewarding. I watch staff grow and develop and seeing the residents laugh and smile each day is a big bonus to my working day. They all have individual and funny characteristics; two days are never the same; they certainly brighten my day. It's a daily challenge but I'm very privileged to work in such a diverse and caring environment.


Michael

Michael Slator

Job Title: Director

Director at Ysguborwen.


Josh

Josh Slator

Job Title: Registered Individual/Owner

Josh Slator - Registered Individual/Owner