Glain House

77-85 Newport Road, Cardiff CF24 0AE
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9.8 42 Reviews
  • Glain House, Cardiff
Glain House is a comfortable and welcoming care home care home situated in central Cardiff. The home is a short walk away from Cardiff Queen Street train station and is easily accessible by bus. The city’s main shopping centre, theatres, and a range of bars and restaurants are all close by.

The spacious home encompasses a range of features including numerous communal and quiet lounges, a roof garden, a veranda and an accessible garden (all outdoor areas are wheelchair accessible). In addition, all bedrooms have en-suite facilities.   

High quality care is delivered by an experienced team of staff and the care team strive to create a homely environment where residents feel included, listened to and stimulated. Care plans are tailored dependent on individual needs, and resident satisfaction is the homes number one priority. Structured activities and planned entertainment is a regular occurrence and family and friends are encouraged to partake in home life.

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Care Provided by Glain House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Chris Adamowicz (General Manager)
  • Admission Criteria
    • open
    • Ages 18+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • If wishing to have a look around then please call and arrange a time that suits


  • Parking

  • Car parking at the rear of the building with access also to underground parking area.


Glain House Reviews (42)

Total of 42, showing 41-42
9.8

Glain House has a Review Score of 9.8 (9.823) out of 10, based on 23 reviews in the last 2 years. Over all time Glain House has 42 reviews.

Overall Experience

  • 34
  • 6
  • 2
  • 0
  • 0

Date Published

42
5
7
23
19

Review from Charles W (Son of Resident) assisted by family/friend published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say, how happy I am with the care and attention my mother is receiving. She is holding conversations, asking questions and recognising visitors. It is true to say I have not seen her so well for 7 years.


Thank you very much.


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Review from P D (Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here. I would recommend it and I hope I will be here for the rest of my time.

Reply from Alan Trask, Home Manager at Glain House

It is good to hear you feel happy and have settled into the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Glain House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Glain House is calculated as follows: ( (233 Excellents x 5) + (29 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 271 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glain House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Chris

Chris Adamowicz

Job Title: General Manager

Managing Glain House is an incredibly rewarding experience, the home exudes warmth and there is a family feel throughout. My primary responsibility is to ensure the well-being and quality of life of our residents, and I am fortunate to work alongside an incredible care team who puts the residents’ needs first, always. My role is not just a job; it is a commitment to enhancing the lives of those entrusted to our care. The team go above and beyond to maintain the highest standards of care, and Caron Group is immensely supportive of everything we do.