Romilly Nursing Home

9-15 Romilly Road, Pontcanna, Cardiff CF5 1FH
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9.7 38 Reviews
  • Romilly Nursing Home, Cardiff
Romilly Nursing Home is a modernised Victorian building situated in a leafy suburb just two miles from Cardiff city centre.

The warm and caring nursing home is accessible by all transport links and is close to local amenities including shops, a library, a church and several parks.

Each room has a wash hand basin and is furnished to a very high standard. A ‘state of the art’ nurse call system has also been installed in all rooms and is monitored regularly.

Romilly consider each resident to be unique and staff endeavour to assist them in meeting their various requirements by promoting health and happiness.

Residents’ families are encouraged to participate in the development of their individual care plans, which are designed to meet the particular individual’s needs by the qualified nursing staff.

Romilly’s aim is to provide the highest standard of care, which is addressed through activities created to encourage mental alertness, self-esteem and social interaction with other residents.

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Care Provided by Romilly Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Lally (Home Manager)
  • Admission Criteria
    • Local Authority, Local Health Board and Private
    • Ages 50+
  • Room Information
    • Single Rooms (69)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2011
    • Number of floors: 3

Funding & Fees Guide for Romilly Nursing Home

  • Funding Types Accepted
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,100
    • Self-Funded Residential Dementia Care £1,100 – £1,200
    • Self-Funded Nursing Care £1,200 – £1,350
    • Self-Funded Nursing Dementia Care £1,250 – £1,400
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Fees are approximate and will depend on the outcome of a needs assessment.
  • (these prices are only a guideline, please contact Romilly Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting hours with protected meal times between 12.30pm and 1.30pm.


  • Parking

  • Car park at the rear of the care home.


Romilly Nursing Home Reviews (38)

Total of 38, showing 21-38
9.7

Romilly Nursing Home has a Review Score of 9.7 (9.732) out of 10, based on 32 reviews in the last 2 years. Over all time Romilly Nursing Home has 38 reviews.

Overall Experience

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  • 10
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Date Published

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Review from Erica G (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There has been a marked improvement in the home. I feel due to the increase in staffing and recent refurb.

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Review from Emma F (Granddaughter of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care home, helpful with my nan, always do what we ask.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you for your positive review, we are pleased you feel the care home is good, I will pass on your comments to the staff team.


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Review from G J (Daughter of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother has received and for the friendliness and helpfulness of the staff. The home is bright, clean and welcoming. My only slight issue is that Mum usually sits near the toilets and these are occasionally a bit smelly, understandable in the circumstances!

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you for your kind review, I will be sure to pass this on to the team, we will also look at how we can resolve the issue you have raised, all feedback is important to us, this helps us to monitor and improve the service we provide.


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Review from Sharon S (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To see Mum smiling and enjoying life again after her long stay in hospital is an absolute delight. The staff are all friendly, helpful and warm. Nothing is too much for them. Mum is once again chatty and relaxed. Thank you all so much. It's such a relief to know you are all there for Mum when we can't
be. The home is always clean, tidy, warm and cosy. The staff are always happy to greet us and make us feel part of their family.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you for your review and kind words. We are pleased that Mum has settled in well and that you feel Mum is being cared for well by our care team.
I will pass on your positive feedback to all the staff at Romilly.


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Review from Neil W (Son of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been staying at Romilly Nursing Home for several months now and I am delighted with the care he has been shown. Dad is settled and happy here and the staff are very attentive.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you, Neil, for your positive feedback.
I will be sure to relay this back to the staff and management.
Kind regards.


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Review from Carole M (Wife of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is excellent.

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Review from I D (Son of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the home and the staff to provide a safe and caring environment for my father. The staff, in particular, are always caring and sympathetic to my father's needs.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you do much for your kind words.


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Review from L H (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for 3 months and everyone involved in his care has been brilliant. From management helping us with the transition from hospital to nursing home and they are always available for us, answering questions and having regular reviews.
All the carers provide excellent care and nothing is
too much trouble. They attend to Dad's every need and we, as a family, know he is safe and well cared for.
The activity team provide lots of fun and involves Dad in their daily activities with a smile and gentle touch.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you for your kind words - I'm so pleased that you have found this very difficult transition to now become a positive move. I will relay your feedback to the staff and management.
Kind Regards.


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Review from Kevan W (Son of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find this home to be very caring to my mother, especially recently when she hasn't been well at all. They are always very professional. Mum has been here for a few years and we have never had any complaints about her care.
Staff are all friendly.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you so much for your lovely feedback - it means a lot to be informed that our efforts and handwork are appreciated. I will be sure to relay your feedback to all staff and management at the home. Kind regards.


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Review from Helen H (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after extremely well by all of the staff. Every member of staff seem to be caring and compassionate to my mother's needs.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you, Helen, for your kind words.
The staff and management will be delighted to hear your positive feedback.
Many thanks.


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Review from M L (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found all staff to be very welcoming, kind and caring. Our mum has improved cognitively since being discharged from hospital and moving to Romilly and the activities coordinator and management have done their best to engage her in a range of activities. Her quality of life has been hampered
hugely by ongoing issues with hearing aids and dentures. We are trusting these will be resolved as soon as possible.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you for your honest feedback - I will be sure to relay your comments to the staff and management.
I'm sure these issues around hearing aids and dentures can and will be resolved.
Kind regards,


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Review from Sarah G (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Romilly enough. Every member of staff goes above and beyond from the cleaners, carers, nursing, kitchen staff, laundry, housekeepers, activities, admin and up to management.
This year was hard putting Mum in for respite as Dad was unwell for it to turn into Mum permanently residing
here and then Dad too.
My mum is like a different woman and it’s like she’s gone back years. She loves the activities and is always looking forward to the entertainment. She smiles now when I visit and she’s always spotless as is her room.
I have turned up in some right states whilst dealing with the emotions around Dad being unwell and then myself mentally and have always been shown kindness. One member of staff even made me a coffee and sat with me and he probably has no idea how much he helped me keep going that day. Thank you so much.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you so much for your lovely feedback - I’ll ensure that all staff are informed of your positive feedback. Merry Christmas kind regards - responsible individual


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Review from K B (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Myself and my sister went to the coffee morning, we met a couple of staff and other family members of residents. The staff were friendly, and helpful and gave us good advice and information. They listen to our needs and any concerns we had. We are happy that our father is being well looked after.

Reply from Arun Patel, Director at Romilly Nursing Home

Thank you for your positive feedback. I will be sure to pass on your comments to all the staff and management.


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Review from P B (Sister of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I have spoken to are friendly, and my brother is very happy there as they always call into his room and have a chat, so he is never left alone for too long. He is looked after very well by very caring staff. I cannot fault anything from what I have seen and from what my brother has said. I
rate the staff as excellent. My brother has been in the home for fourteen months.

Reply from Arun Patel, Director at Romilly Nursing Home

Thank you so much for taking the time for this review and for your kind word and comments - It's extra special for us all to have such positive comments.
I will be sure to ensure that all the staff and management team see your review. it really is very much appreciated.
Kind regards


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Review from A A (Daughter of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to this nursing home from hospital (3 months stay). The staff and management have been excellent with both my mother, me and extended family.
My mother has settled down very well with the help from the excellent staff.

Reply from Rita Patel, Director/RI at Romilly Nursing Home

Thank you Ann for your feedback. I will pass on your comments to Staff and Management who will be delighted to know that you and your family are happy with the placement and that your mother has settled well with us. Kind regards, Rita Patel, Responsible Individual.


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Review from H W (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a service user for 7 years. She is bedbound and not once has she had a bedsore. The staff both carers and nurses do a marvellous job. They understand my mum's needs and always make sure she is happy.

Reply from Arun Patel, Director at Romilly Nursing Home

Thank you for your kind words - I'll ensure that management and staff have your review communicated to them. Feedback good and bad is very important to use as we strive to do the very best for our service users and families. Kind regards, Director


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Review from R B (Brother of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my sister in June, August and lastest today and I wish to congratulate and express my gratitude to all staff who, in my experience, are dedicated, hard-working and doing excellent work looking after her. It is a very demanding job and still, staff do it with a smile and good attitude.

Reply from Arun Patel, Director at Romilly Nursing Home

Thank you for your kind words, I will pass on your comments to the team.


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Review from Karen E (Daughter of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Romilly Nursing Home.
All the staff are very friendly and work very hard, however, laundry can sometimes go missing even when labelled.
Have to wait for the front door to be answered, can sometimes be a while.
Bell in the room needs to be answered a little quicker.
Management
are approachable and empathetic at all times.

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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Romilly Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.732 for Romilly Nursing Home is calculated as follows: ( (289 Excellents x 5) + (80 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 380 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Romilly Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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