Ty Coch Nursing Home

105 Station Road, Llanishen, Cardiff CF14 5UW
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9.6 35 Reviews
  • Ty Coch Nursing Home, Cardiff

Care Provided by Ty Coch Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Jade Frias (Registered Manager)
  • Admission Criteria
    • Health board, Social Services, family/relatives
    • Ages 55+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Ty Coch Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • *Please note all visits are currently suspended*


  • Parking
  • The car park for Ty Coch is accessed directly from the main road. Parking is limited at this home. There are spaces at the front of the building and at the rear. The car park is flat and well lit. The car park is regularly maintained and is protected by Closed Circuit Television (CCTV)


Total of 35, showing 1-20
9.6

Ty Coch Nursing Home has a Review Score of 9.6 (9.577) out of 10, based on 21 reviews in the last 2 years. Over all time Ty Coch Nursing Home has 35 reviews.

Overall Experience

  • 23
  • 11
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Date Published

35
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14
Overall Experience  Overall Experience 5.0 out of 5

I have my mother, her sister and her sisters husband all at this wonderful care home. The staff are so very caring. The entertainments and activities provided are absolutely brilliant and stimulating Taking residents out for the day really helps. The food is excellent with plenty of variety to suit
their needs , and more. Their social media page keeps my family who live abroad and myself up-to-date with everything that's happening.
When my time comes, I know where I'm going. I can't praise this home enough.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your lovely review of Ty Coch, I will pass your lovely comments onto all staff looking after your loved ones.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Ty Coach since December 2023. Very happy with the way she is looked after. All staff and carers are friendly and caring. Entertainment and crafts excellent although my mum can't always participate in them.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your positive reply, I will pass on your comments to all staff looking after your mum.


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Overall Experience  Overall Experience 4.0 out of 5

Care has improved a lot since the last inspection report. The staff now have had more training. The manager has left and a new manager is in place. She is much better at managing the home than the other one who never left her office or rarely left her office.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your review. We are striving to engage our staff with more in-depth training to cover the different needs of our residents.


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Overall Experience  Overall Experience 4.0 out of 5

My brother has been at Ty Coch Nursing Home for the last year. His care has been good, they are always quick to spot any medical issues. He is kept clean and the staff try yo support his needs. The food and snacks provided look tasty and support is now given to him. Staff are friendly and always try
to engage with my brother.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your review, I will pass your lovely comments onto the staff looking after your brother.


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Overall Experience  Overall Experience 4.0 out of 5

The care Mum receives from nurses and carers is good, the nurses caring for Mum at the moment are excellent. The new chef is fabulous and the food is prepared and cooked to a high standard. The first 4 weekly menus have been sent via email and returned. And inform me of any changes.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your review of Ty Coch Nursing Home, we are pleased that you like the changes we have made to our menu.


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Overall Experience  Overall Experience 3.0 out of 5

I am a friend of one of the residents whom I visit regularly. She finds the rapid turnover of staff in her part of the home irksome in the sense that she has to repeatedly describe her preferences to the new people whose induction into basic procedures does not seem thorough. Menus in advance and food
choices are poorly organised. Quite often food is late or cups of tea are forgotten. My friend is articulate and can communicate on their shortfalls but many in the home could not.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your review of Ty Coch Nursing Home, we will look into your comments, please let us know if you have any further comments.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been fortunate enough to have been accepted for regular respite care in Ty Coch Nursing Home. Each time I apply I keep my fingers crossed that her bid for respite will be accepted from themselves.
Mum is very well cared for during these times of respite. I have had no concerns at all. The
environment, staff and standard of care are exceptional. The staff are approachable and keen to help. The activity team are outstanding. There is always something planned to stimulate or entertain the residents. I am extremely happy with Ty Coch and their care of my mum.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely comments on respite care of your mum. It is always a pleasure to care for Mum. When Mum requires respite we try are best to accommodate the dates required. Look forward to caring for Mum in the future.


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Overall Experience  Overall Experience 4.0 out of 5

Ty Coch has been kind in itself in helping my mum settle into this last stage of her life. It is warm and clean, and the staff are friendly.
The main issue that stops it from getting my 5th star is that there is no WiFi for inmates. This is affecting my mum's well-being as she is a 21st-century Gran
and relies on email, WhatsApp and the internet in general in order to stay connected with her friends and family all over the world.
Please could you make it a priority to install fit-for-purpose WiFi for our family members?
Thank you.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your review of Ty Coch. We are sorry to hear that you are having problems with the WiFi; we have endured problems with the signal around the home. Our IT department is always looking at improving the service.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband is receiving. The staff are very caring and considerate and are always approachable. All my questions to the nursing staff are answered promptly and any requests have been dealt with to the highest standard. My husband is very happy at the home which, in turn,
helps me deal with being apart and the challenges that come with the situation.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely review of Ty Coch Nursing Home, we strive to offer a high standard of care. I will pass on your lovely comments to all staff involved in the caring of your husband.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 6 months and we have been very impressed with the care she has received. The staff are very kind and caring.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely review, I will pass on your comments to all staff looking after Mum.


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Overall Experience  Overall Experience 5.0 out of 5

A massive Thank you to Ty Coch Nursing Home for giving my father a high standard of care. My father was placed in the nursing home for end-of-life care after being discharged from a hospice. Ty Coch provided my father with a supportive bed which made a huge difference in making him feel more comfortable.
The food was made fresh and the staff went to great lengths to make sure it was the correct consistency for my father to be able to swallow. The home was very clean and tidy. Carers, catering staff, linen staff, reception team, management, everyone was so kind, caring and welcoming. In my father's final hours not only did they do a wonderful job caring for my father but the support and care they gave to the family will never be forgotten. We really appreciate your kindness. Thank you.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your wonderful review of Ty Coch Nursing Home, it was a pleasure to look after your dad, and yourselves as a family. I will pass on your lovely words to all staff at Ty Coch Nursing Home.


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Overall Experience  Overall Experience 5.0 out of 5

It was an upheaval for myself and my family to move Mum in, but the home staff have been so attentive and encouraging to Mum. We are, as a family, extremely grateful for the care provided.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely comments, I will pass your comments on to all staff caring for Mum.


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Overall Experience  Overall Experience 5.0 out of 5

A welcoming and friendly home with every courtesy extended to family and friends. The home is very clean and staff take pride in their work. The level of care is excellent.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you ever so much for your lovely review, I will pass on your comments to all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ty Coch Nursing Home for nearly two years. The home has recently had a makeover and looks fresh, bright and lovely. The staff in Ty Coch are amazing, always going the extra mile. There are always activities going on, my mum is encouraged to participate and thoroughly enjoys everything
on offer. We feel very lucky that we chose Ty Coch for my mum. It's a lovely home, run well with very caring staff.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your lovely review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff looking after Mum.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are marvellous, the food is top-hole. The wifi is absolutely useless, a waste of money my buying steaming services because wifi cannot support them. Wheelchairs, large as they are, seem to vanish into thin air.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your review. I will pass your comments on to all staff involved. With regard to the WiFi, this is unfortunately something that is out of our control. We will, of course, speak with our IT department for any resolution.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been warmly welcomed to his new home at Ty Coch and has been helped to settle in by the staff who have been amazing.
The home itself is very clean and the staff are friendly, hard working and committed to ensuring that Dad’s needs are fully met in all aspects of his care.
Also, it’s so pleasing
to see Dad participating in the activities and enjoying the food!
Overall as a family we are very pleased with the care Dad is receiving- thank you all.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you very much for your lovely review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff looking after Dad.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Ty Coch Nursing Home for three and a half years. The care she receives is exceptional. The staff are friendly, patient and conscientious as well as being extremely hard-working and accessible. Ty Coch has a good feel about it and the staff are cheerful and welcoming. The brilliant
ideas and events for entertaining the residents are thoughtful and lovely. The food is fantastic. My mind has been at rest since my mother moved in - I would (and do) recommend Ty Coch to anyone.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely comments in your review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff concerned.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Ty Coch Nursing Home since 1st May 2023, naturally, she was very unsettled by the upheaval of a move from one care home to another, she seems to have settled quite well within the first four weeks. I have found the administration staff very helpful and was pleased to meet some of
the carers this week to talk over Mum's resettlement.
All seems well so far, it is a little too early to give excellent ratings for services as we haven’t had the full experience as yet, the good rating does not reflect any problems.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely review of Ty Coch Nursing Home. We are happy that Mum is settling well. I will pass on your review to all staff looking after Mum, if you have any questions the admin staff will be more than happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has settled into Ty Coch Nursing Home and has received excellent care since being there. The staff are friendly and helpful and encourage Dad to take part in various activities that take place. The food provided is very good. All in all, we are very pleased with the way Dad is being looked after.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely review of Ty Coch Nursing Home. I will pass on your comments to all staff looking after Dad.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and helpful.
Food is excellent.
Perfectly clean.
Lovely garden.
Great entertainment.
I couldn't wish for a better home for my mother. She is content and well cared for.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you for your lovely words and review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff looking after Mum.


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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Ty Coch Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Ty Coch Nursing Home is calculated as follows: ( (156 Excellents x 5) + (71 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 241 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Coch Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Ty Coch Nursing Home

What types of Care is Ty Coch Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ty Coch Nursing Home provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Ty Coch Nursing Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Ty Coch Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ty Coch Nursing Home to the centre of Cardiff?

3.7 mile(s) as the crow flies, distance by road may be significantly further.