*Please note all visits are currently suspended*
The car park for Ty Coch is accessed directly from the main road. Parking is limited at this home. There are spaces at the front of the building and at the rear. The car park is flat and well lit. The car park is regularly maintained and is protected by Closed Circuit Television (CCTV)
Ty Coch Nursing Home has a Review Score of 9.6 (9.577) out of 10, based on 21 reviews in the last 2 years. Over all time Ty Coch Nursing Home has 35 reviews.
Review from Robert E (Son of Resident) published on 10 March 2025
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you so much for your lovely review of Ty Coch, I will pass your lovely comments onto all staff looking after your loved ones.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David B (Son of Resident) published on 3 January 2025
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you so much for your positive reply, I will pass on your comments to all staff looking after your mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anna B (Daughter of Resident) published on 24 December 2024
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your review. We are striving to engage our staff with more in-depth training to cover the different needs of our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dwynwen R (Sister of Resident) published on 23 December 2024
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you so much for your review, I will pass your lovely comments onto the staff looking after your brother.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C D (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you so much for your review of Ty Coch Nursing Home, we are pleased that you like the changes we have made to our menu.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Friend of Resident) published on 17 June 2024
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your review of Ty Coch Nursing Home, we will look into your comments, please let us know if you have any further comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kate G (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely comments on respite care of your mum. It is always a pleasure to care for Mum. When Mum requires respite we try are best to accommodate the dates required. Look forward to caring for Mum in the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alice J (Daughter of Resident) published on 2 January 2024
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your review of Ty Coch. We are sorry to hear that you are having problems with the WiFi; we have endured problems with the signal around the home. Our IT department is always looking at improving the service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosalind O (Husband of Resident) published on 15 November 2023
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely review of Ty Coch Nursing Home, we strive to offer a high standard of care. I will pass on your lovely comments to all staff involved in the caring of your husband.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert F (Son of Resident) published on 8 November 2023
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely review, I will pass on your comments to all staff looking after Mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathryn L (Daughter of Resident) published on 30 August 2023
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your wonderful review of Ty Coch Nursing Home, it was a pleasure to look after your dad, and yourselves as a family. I will pass on your lovely words to all staff at Ty Coch Nursing Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helena` M (Daughter of Resident) published on 12 July 2023
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely comments, I will pass your comments on to all staff caring for Mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H T (Daughter of Resident) published on 7 July 2023
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you ever so much for your lovely review, I will pass on your comments to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosalind N (Daughter of Resident) published on 22 June 2023
Submitted via Postal Card •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you so much for your lovely review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff looking after Mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin T (Husband of Resident) published on 20 June 2023
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your review. I will pass your comments on to all staff involved. With regard to the WiFi, this is unfortunately something that is out of our control. We will, of course, speak with our IT department for any resolution.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M P (Son of Resident) published on 13 June 2023
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you very much for your lovely review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff looking after Dad.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane O (Daughter of Resident) published on 13 June 2023
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely comments in your review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff concerned.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tim M (Son of Resident) published on 13 June 2023
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely review of Ty Coch Nursing Home. We are happy that Mum is settling well. I will pass on your review to all staff looking after Mum, if you have any questions the admin staff will be more than happy to help.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick P (Son of Resident) published on 13 June 2023
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely review of Ty Coch Nursing Home. I will pass on your comments to all staff looking after Dad.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria C (Daughter of Resident) published on 13 June 2023
Submitted via Website •
Report
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home
Thank you for your lovely words and review of Ty Coch Nursing Home. I will pass on your lovely comments to all staff looking after Mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.577) out of 10 for Ty Coch Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.577 for Ty Coch Nursing Home is calculated as follows: ( (156 Excellents x 5) + (71 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 241 Ratings = 4.577
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ty Coch Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet