Ty Coch Nursing Home

105 Station Road, Llanishen, Cardiff CF14 5UW
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9.6 35 Reviews
  • Ty Coch Nursing Home, Cardiff
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Care Provided by Ty Coch Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Jade Frias (Registered Manager)
  • Admission Criteria
    • Health board, Social Services, family/relatives
    • Ages 55+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Ty Coch Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • *Please note all visits are currently suspended*


  • Parking

  • The car park for Ty Coch is accessed directly from the main road. Parking is limited at this home. There are spaces at the front of the building and at the rear. The car park is flat and well lit. The car park is regularly maintained and is protected by Closed Circuit Television (CCTV)


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Ty Coch Nursing Home Reviews (35)

Total of 35, showing 21-35
9.6

Ty Coch Nursing Home has a Review Score of 9.6 (9.577) out of 10, based on 21 reviews in the last 2 years. Over all time Ty Coch Nursing Home has 35 reviews.

Overall Experience

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Date Published

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Review from Julian B (Son of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Coch is an outstanding nursing home, and my sister and I were so relieved that our father spent the last month or so of his life under the home's care. You get a good impression immediately on entering, as it looks (and smells) spotlessly clean. The home is tautly managed, and any issues over care
are dealt with promptly and effectively; the staff are committed and caring, as well as experienced, and the staff make every effort to make both residents and family feel at home, with social activities for residents who want to participate. Special mention should be made of the food, which is very good indeed.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your lovely review of Ty Coch. I will pass on your comments to all of the staff. It was a pleasure to have looked after your father.


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Review from Louise G (Daughter of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing respite care for our father. The whole carer team are wonderful, so kind and thoughtful. It was so appreciated, the help and care. You are all so kind and the events team organise such super events which are so enjoyed. You've all been so welcoming and we appreciate it ever so much. A happy
new year to you all. Thank you so much. Maintenance is also amazing - the TV made all the difference.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your wonderful review, it is much appreciated. Our team at Ty Coch strive to give the best possible care with dignity and respect to the residents. I will pass on your lovely words to the whole team.


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Review from David R (Son-in-law of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been so well cared for whilst in Ty Coch. The staff have been very kind and made him feel so welcome. He has been able to settle in and even though his needs are complex, every effort has been made by the care home to provide him with tailored individual care. Our family is very
very grateful for the love and care provided to him.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you very much for your lovely review. We are very pleased to hear that your loved one is being well cared for. We will pass your lovely comments on to the team


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Review from L W (Son of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great nursing home, always informative about dad's health and always informative if he is ever unwell. The home is spotlessly clean and the staff are very attentive to all residents. It's just a well-run nursing home, that as a relative, I have great trust in to look after my father.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your lovely review, I will pass your comments onto the staff.


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Review from Carl P (Son of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Coch provided an excellent standard of service. Their focus is on the resident's health and well-being. They offer the residents the opportunity to continue to enjoy a level of independent living against a backdrop of outstanding care. As a family, we all have peace of mind that our mother is very
happy in a friendly, caring and professional environment and we would happily recommend Ty Coch as a residential care home.

Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you very much for your kind words and wonderful review. We are very pleased to hear that your loved one is being well cared for. We will pass your wonderful comments on to the team.


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Review from Howard S (Husband of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean. My wife has extensive care needs but whenever I visit, she has always been treated with dignity and respect. The staff are friendly and attentive; my wife is often taken to the lounge/garden so is not left alone and forgotten about. She has been there for almost a year now and
I am very happy with the standard of care provided.

Reply from Sarah Mitchell, Comms Support - Penylan House at Ty Coch Nursing Home

Thank you very much Howard for your kind words and wonderful review. We are very pleased to hear that your loved one is being well cared for. We will pass your wonderful comments on to the team.


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Review from Mark T (Nephew of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was slightly early for my scheduled visit but welcomed with enthusiasm. The lady helped me with a Rapid Antigen test to ensure a negative result was obtained before I was permitted to visit my aunt and uncle. They were having their lunch and being helped as required. Food was hot and obviously tasty
as both ate heartily. The room was warm, spacious and well maintained. Staff were regularly checking on their lunch progress, apart from the immediate helper. A very well organised and staffed establishment. Well done.

Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Mark for your kind words. The staff at Ty Coch work really hard in ensuring that Covid guidelines are followed in accordance with the Welsh government guidelines. I am pleased to her that your loved ones are being well cared for and will pass your comments on to the staff.


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Review from Janet F (Niece of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always so friendly - usually, they have entertainment but with Covid, are not able to. My aunty is bed-bound for the time being.

Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Janet for this fantastic review of the home. We are now having entertainment and it has really been missed during the pandemic.


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Review from R G (Grandson of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to Covid, I cannot comment on the food or rooms but service is good. Gran appears to be warm and well cared for.

Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you for your comments. I will pass your comments on to the whole team.


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Review from David H (Son of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled very well. Everyone is very helpful, we haven't seen my mum's room, so I can't comment. I completely understand why we cannot see the room, due to Covid.

Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you David for your response. I'm pleased to hear how well your mum has settled.


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Review from Kenneth W (Power of Attorney of Resident) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very satisfied with the service provided by the staff and by Ty Coch Nursing Home in general and wish to thank you all. From the the ladies in reception, to the carers and nurses on the ward, for the service you provide. Please keep up the good work.

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Review from Marilyn H (Daughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Ty Coch for almost 4 years. The work of the staff is exemplary. They provide an excellent standard of care, are hard-working and very professional. A real understanding of individual needs is shown by staff, treating people with care and patience, friendliness and respect.
The atmosphere is positive and activities are well planned, thoughtful, enjoyable and stimulating. The staff have created a really welcoming, homely atmosphere where residents feel valued and safe.

Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Marilyn for such a wonderful review of Ty Coch and for recognising the positivity that we have within the home. It is lovely to hear that family members know their loved ones feel valued and safe. Your kind words will make our staff feel valued.


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Review from Carol J (Daughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the home in late January 2021. As I suspect is mostly the case, Mum was not enthusiastic initially about having to leave her own home but realised, after an extended stay in hospital that there really was no other option. This was during a difficult period of the Covid 19 lockdown
but we were lucky enough to be offered a place in this delightful place. She is now safe, well looked after, enjoying the company and especially the food. She also likes and values many of the staff who I have found to be both very professional and caring. Thank you to all concerned.

Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Carol for your kind words and fantastic review it's wonderful to hear that your Mum has settled in so well. It is a pleasure having your mum in our care and the staff will feel valued by your comments.


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Review from A M (Nephew of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No real issues. My mother was also in this home for 7 years so we know it well. The only issue is car parking for visitors.

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Review from Ann D (Niece of Resident) published on 2 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Coch provides the most excellent care for my aunt. The staff provide superb care with love and dignity. Cleanliness is above reproach, both the rooms and clients personal care.


The food is superb. My aunt recently celebrated her 100th birthday and a wonderful party was held in her honour.


The

only complaint is a desperate need for more parking for visitors.

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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Ty Coch Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Ty Coch Nursing Home is calculated as follows: ( (156 Excellents x 5) + (71 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 241 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Coch Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

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