Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP

Hallmark Ty Enfys, Cardiff

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.

Transitioning into care is a significant move, yet Ty Enfys' Relationship-Centred Care approach ensures that residents and their loved ones are made to feel like family from the get-go. The dedicated team takes the time to listen and understand each resident, tailoring care, dining experiences, and activities to ensure residents spend their day, their way. Plus, Residents and their family can rest assured all the necessities are covered with Hallmark All-Inclusive.

Following an extensive refurbishment, Ty Enfys has everything you could need, including a massage area, cosy pub, and a charming corner shop so whatever mood residents are in, there is a space for them. The gardens provide a tranquil retreat for enjoying fresh air, while the inviting café and farmhouse kitchen offer ideal settings for baking with grandchildren or engaging in leisurely conversations over a cuppa with friends.

T?y Enfys is a place where residents can embrace life to its fullest, whatever that looks like to them.

Care Provided by Hallmark Ty Enfys

Primary Care Categories
Dementia
Mental Health Condition
Older Person Care
Physical Disability
Respite Care
Younger Adults

Care Types Provided
Dementia Nursing Care
Dementia Residential Care
Nursing Care
Residential Care
For a maximum of 101 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.

Care Offered
Alcohol Dependence (past or present)
Alzheimer's
Bipolar/Manic Depression
Cancer Care
Cerebral Palsy
Colitis & Crohn's Disease
COPD/Pulmonary Disease
Down Syndrome
Epilepsy
Head/Brain Injury
Hearing Impairment
Huntington's Disease
Korsakoff Syndrome
Motor Neurone Disease
Multiple Sclerosis
Muscular Dystrophy
Neuropathic
Orthopaedic
Parkinson's Disease
Profound & Multiple Learning Disabilities
Schizophrenia
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
End of Life Care
Own GP if required
Palliative Care
Separate Specialist Dementia Care Unit

Good to Know

Group/Owner
Hallmark Luxury Care Homes

Person in charge
Sujjata Singh (Home Manager)

Local Authority / Social Services
Cardiff Council ( click for contact details)

Admission Criteria
- All referrals assessed first
- Ages 18+

Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (18)

Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2021
- Number of floors: 1

Funding & Fees Guide for Hallmark Ty Enfys

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care from £1,640
- Self-Funded Residential Dementia Care from £1,840
- Self-Funded Nursing Care from £1,939
- Self-Funded Nursing Dementia Care from £2,080
The nursing fees are inclusive of NHS funded nursing care which is currently £213.18 per week. This amount will be deducted from the total cost of a nursing placement.
(these prices are only a guideline, please contact Hallmark Ty Enfys to find out the exact price for your requirements)

Facilities

Bar/Café
Close to Local shops
Gardens
Lift
Near Public Transport
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Residents Kitchenette
Smoking not permitted
Television point in own room
Wheelchair Access

Parking
Parking available onsite

Order by:

Review from M B (Niece of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience

Excellent place. Lovely and clean where the carers are very involved. Food and activities are excellent.

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Review from Florence P (Relative of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience

Our first visit to the home to visit. We are so impressed with the care facilities and more than anything the friendly, knowledgeable staff. We will recommend the home to our friends. Thank you.

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Review from Fay C (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience

It was recently my mother's birthday and the staff at TyEnfys immediately decorated one of the lounges with balloons and happy birthday banners. Although I had decided to buy a birthday cake and drinks, additional food and nibble were provided by the kitchen, staff were also present at the party to

assist with the food and drink and enjoyable time for all.
My mother has also recently won an in-house competition and next week my mother's wish will be fulfilled when a carer will take her by taxi with a hamper, including wine to her brother's house for afternoon tea. This home provides lots of lovely touches to enhance residents.

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Review from E A (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience

There didn't seem to be enough staff when I visited. However, the staff that were here were lovely and caring. Perhaps the rooms are too warm and there seems to be a general fear of fresh air! i.e no windows open.

Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys

Thank you for your comments. I will contact you this week to arrange a meeting with you to discuss your concerns.

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Review from Debbie W (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience

Ty Enfys is a fantastic home. My mother has Alzheimer's late stage. It is so reassuring to know that there are so many lovely people at the home who are so dedicated to making my mother's stay and all the others so comfortable. The cleanliness, friendliness, activities facilities cannot be faulted.

The food is lovely. Thank you to all the staff at Ty Enfys, Cardiff.

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Review from Mary S (Niece of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience

After many difficult months living at home being cared for by his elderly wife, my uncle was admitted to Ty Enfys. My aunt felt totally depressed about the situation but she is now extremely positive, she feels that the care my uncle receives is excellent - she could not provide this level of care at

home. The staff are all attentive and courteous. My aunt visits Ty Enfys several times a week and has nothing but praise for the staff, the atmosphere, cleanliness and the facilities provided.
I too have been impressed (I live in Scotland so I visit every few weeks). My uncle is happy and settled and has even put on weight!

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Review from B C (Husband of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

My wife joined Ty Enfys in December 2016 having been diagnosed with Alzheimer's 6 years previously. My family and I have been most impressed with the quality of the typical environment (despite being part-way throughout a pre-determined refurbishment period), but important though this is, it is their

people who are Ty Enfys's greatest asset.
All staff are warm, friendly and welcoming, nurses and carers who really care, domestic and catering staff are clearly committed to the highest standards. Whilst dementia is a cruel debilitating condition, Ty Enfys people deal with it in a professional, caring, even affectionate and always cheerful manner and still find time to show concern for the continuing welfare of families. To sum up, warm, welcoming, caring and always smiling!!

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Review from Paul B (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

The home is definitely way above average and the staff and facilities are first class and always very helpful with any problems.

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Review from John M (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

My father has been in Thank you Enfys for about 7 months during which time he has slowly deteriorated in spite of the care and help he has been given.
His medical needs have been carefully monitored throughout his stay. In the last week of January, he developed an infection, which was quickly picked

up and treated. However, he has become bed ridden but his care has been excellent.
He is clean and comfortable, encouraged to eat and drink. He is given patient help in these activities.
The staff are cheery and caring even when he is grumpy and uncooperative.

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Review from L E (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

Mum, who suffers from severe dementia is content, comfortable and well cared for at Ty Enfys.

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Review from Caroline N (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

I am delighted to be able to provide a review of this excellent care home. Dad has been a resident for many years and has found it a wonderful caring community with an active and interesting activities programme. Although all the facilities are to a very high standard, what makes this home outstanding

is the wonderful attitude of the staff, all the staff, to their residents. I recommend this home to everyone.

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Review from Claire P (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience

My father often tells me that he is very happy at Ty Enfys and I am always made very welcome there.
All the staff are kind, friendly and know me and my family. The standard of care and cleanliness is exemplary. My father benefits greatly from being encouraged to take part in activities and I feel

confident that the care he receives is tailored to his individual needs.
Dad says he feels lucky to live at Ty Enfys and I agree.
Thank you to all the staff.

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Review from Heather P (Daughter of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience

My mum is cared for here at Ty Enfys on the nursing floor. My sister and I come as often as we both can along with our husbands and children (mum's grandchildren) but at the end of the day when we are in our homes we are both happy and rest assured in the knowledge that mum has the best care that can

be offered to her at this time. I personally find all the staff on the second floor very professional but above all very friendly, kind and loving towards our mum which is the most important, I think.

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Review from Kathleen H (Daughter of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience

Mum was brought into Ty Enfys with dementia and she was always treated with love, care, respect and dignity. Everyone knew her by name. Staff cannot be faulted for their care. Also their care for all family.

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Review from Margaret B (Daughter of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience

From the time mum came to Ty Enfys with dementia she was treated with dignity, caring, patience and love. Nothing was too much trouble for the staff and all tasks were carried out with a smile. Different events are organised to keep residents occupied I.e. Music morning Tuesday, knit and natter Wednesdays

etc. In 8 years my mum did not have one bedsore because of the care. I would highly recommend Ty Enfys to all my friends.

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Review from J F (Brother of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience

My brother has been resident in Ty Enfys for some time and suffers from severe dementia. The care given to him by the staff is of exceptional quality, nothing seems to be too much trouble, especially with regard to the time spent with him. And, despite his inability to communicate he looks well cared

for. We are so grateful.

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Review from R J (Daughter of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience

We are delighted with the care home. Mum has been here for over 2 years and she is happy and well cared for. She loves all the activities and is especially keen to attend all the music events and exercise classes. The care home welcomes comments and is quick to act on any issue that is raised - good

and bad.

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Review from Janine S (Daughter of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience

Every time myself and my family visit the staff are always very friendly and welcoming. They look after my father with the utmost dignity and respect. I cannot fault the cleanliness of the home either and I think the activities are amazing.

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Review from J H (Daughter of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience

My father was very well looked after. The staff carers and nurses were excellent. A very happy and lovely bright home. Nothing was too much trouble. Would highly recommend the home to other people.

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Review from Bryan M (Husband of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the home. Have had since she has been at the home for 16 months. All care and management have been very good. Thank you.

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Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies

Awards / Recognitions (34)

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Meet the Team (11)

Sujjata Singh

Job Title: General Manager

Joined: 2009

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Molcy Mathew

Job Title: Deputy Manager

Joined: 2012

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.

I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

Bethan Hurley

Job Title: Customer Relationship Manager

Joined: 2019

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.

I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

Martyn Woods

Job Title: Hospitality & Services Manager

Joined: 2022

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.

I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

Claire Woollacott

Job Title: Business Administrator

Joined: 2019

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.

I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.

I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

Lily Davies

Job Title: Lifestyle Leader

Joined: 2014

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Martin Hood

Job Title: Head Chef

Joined: 2023

I am the Head Chef and come to Ty Enfys with over 30 years of experience in the hospitality sector. I'm really looking forward to starting a new pathway in my career and passing on my hospitality standards to the 101 residents here.

Sarah Ramster

Job Title: Residential Community Lead

Joined: 2010

I am the residential community lead and have been working here for over 11 years.
What I love the most about working here is that no two days are the same. I love to help and care for our residents each and every day.

Arya Thakidickal Lal

Job Title: Dementia Community Lead

Joined: 2015

I am the Dementia Community Lead and have been working at Ty Enfys since 2015. I have been a nurse for over 16 years, recently becoming the community lead position.

I enjoy my role and the difference I make in the care of those living with dementia. Relationship-centred care is at the heart of all I do and I love to see residents thrive each day.

Sona Johns

Job Title: Nursing Community Leader

Joined: 2012

I am the team leader on the Nursing Community. I qualified as a nurse in India in 2009 and came to the UK in 2012 to study a Professional Practice Diploma at the University of South Wales which was incorporated with the overseas nurses programme.

I started as a Care Assistant at Ty Enfys in 2012 and obtained my UK PIN number in 2014. I have been a nurse at Ty Enfys ever since!
Building relationships with residents and colleagues, together with meeting the needs of the residents is what I most enjoy about my job.

Ted

Job Title: Love and Affection Manager

Joined: 2011

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.

Hallmark Ty Enfys

Care Provided by Hallmark Ty Enfys

Good to Know

Funding & Fees Guide for Hallmark Ty Enfys

Facilities