The nursing fees are inclusive of NHS funded nursing care which is currently £213.18 per week. This amount will be deducted from the total cost of a nursing placement.
Parking available onsite
Hallmark Ty Enfys has a Review Score of 9.9 (9.870) out of 10, based on 54 reviews in the last 2 years. Over all time Hallmark Ty Enfys has 220 reviews.
Review from Joanne C (Daughter of Resident) published on 22 October 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your kind review. It's been so lovely welcoming Mum and all of you to Ty Enfys. It's great seeing her at so many activities and with us in the café most days.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liane B (Daughter of Resident) published on 14 October 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you so much for your review. It's been lovely welcoming you all to Ty Enfys and watching Mum settle into life with us. It's great having chats with her in the cafe over a cuppa.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gill K (Daughter of Resident) published on 14 October 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you so much for your lovely review. We've loved getting to know Dad, especially hearing about his toastmaster days. I will pass your kind comments on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra S (Daughter of Resident) published on 14 October 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your lovely review. We've loved welcoming Mum and spending time with her, especially her poem books which are just brilliant.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Partner of Resident) published on 27 August 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you so much for your wonderful review. We have loved welcoming and getting to know you all. I will pass your comments onto the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Sister of Resident) published on 23 August 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you very much for your lovely review. It's been wonderful to watch your sister settle here and join in with different things. I will pass your review onto the team caring for her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Daughter of Resident) published on 23 August 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your lovely review. We love the fun that Mum brings to Ty Enfys and are so happy you chose us to care for her. I will pass your review onto the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Daughter of Resident) published on 23 August 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your wonderful review. We have loved getting to know Mum and all of you over the last 8 months. I will pass your review onto the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A R (Daughter of Resident) published on 21 August 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your great review. It's been wonderful to welcome you all over the last 4 years. I will pass your comments onto the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen G (Daughter of Resident) published on 4 June 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for such a heartwarming review. It has been wonderful to watch Mum settle in so well and to welcome you in April.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane J (Daughter of Resident) published on 9 May 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for such a beautiful review. It's been just wonderful welcoming you all to Ty Enfys and getting to know you all. Welcoming the entire family is what we strive to achieve and I am so happy to hear we are doing that.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G H (Husband of Resident) published on 9 May 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you very much for your kind comments. It's been lovely to welcome you all to Ty Enfys and get to know you all. I will pass your review onto the team caring for her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G L (Sister of Resident) published on 30 April 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you so much for your wonderful review. It's been lovely welcoming your sister and getting to know you all. I will pass these comments on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N T (Son of Resident) published on 19 April 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your lovely words and review. Your Mum is most definitely missed here, as are you all. We loved the time she spent with us and all the fun and happy memories we made. I will pass this review onto all of the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Son of Resident) published on 19 April 2024
Submitted via Postal Card •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your wonderful review. We have loved getting to know Mum and all of you. We are so happy to see her settled, content and making lots of new friends.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin G (Nephew of Resident) published on 11 April 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you very much for your lovely comments regarding our team. We are very proud of each and every one of them. I will pass this on to them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G G (Son of Resident) published on 25 January 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for such a lovely review. It has been wonderful to watch your Mum get stronger and now join in with so many different activities. We have really enjoyed getting to know all about her, especially her Christmas story of someone falling in a lake!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S T (Daughter of Resident) published on 12 January 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for your lovely comments and review. We have loved welcoming both your father and stepmother and are so happy you all chose Ty Enfys. Especially your father's jokes, they brighten our days.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark H (Brother of Resident) published on 11 January 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you for a wonderful review. Christmas is such a magical time, so we always love to make sure we have a wide variety of traditional and fun things for you all to enjoy. I'm so glad you were able to join us for a few of them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert C (Son of Resident) published on 9 January 2024
Submitted via Website •
Report
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys
Thank you so much for a wonderful review. We have loved welcoming Mum and all of you to Ty Enfys. I will pass on these great comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.870) out of 10 for Hallmark Ty Enfys is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.870 for Hallmark Ty Enfys is calculated as follows: ( (559 Excellents x 5) + (73 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 637 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallmark Ty Enfys is based on 54 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 54 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest Reportposted 03 Mar 2025
Please contact the home for current vacancies
Loading
Loading events
Job Title: General Manager
Joined: 2009
I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.
Job Title: Deputy Manager
Joined: 2012
I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.
I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.
Job Title: Customer Relationship Manager
Joined: 2019
I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.
I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.
Job Title: Hospitality & Services Manager
Joined: 2022
I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.
I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.
Job Title: Business Administrator
Joined: 2019
I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.
I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.
I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.
Job Title: Lifestyle Leader
Joined: 2014
I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.
Job Title: Head Chef
Joined: 2023
I am the Head Chef and come to Ty Enfys with over 30 years of experience in the hospitality sector. I'm really looking forward to starting a new pathway in my career and passing on my hospitality standards to the 101 residents here.
Job Title: Residential Community Lead
Joined: 2010
I am the residential community lead and have been working here for over 11 years.
What I love the most about working here is that no two days are the same. I love to help and care for our residents each and every day.
Job Title: Dementia Community Lead
Joined: 2015
I am the Dementia Community Lead and have been working at Ty Enfys since 2015. I have been a nurse for over 16 years, recently becoming the community lead position.
I enjoy my role and the difference I make in the care of those living with dementia. Relationship-centred care is at the heart of all I do and I love to see residents thrive each day.
Job Title: Nursing Community Leader
Joined: 2012
I am the team leader on the Nursing Community. I qualified as a nurse in India in 2009 and came to the UK in 2012 to study a Professional Practice Diploma at the University of South Wales which was incorporated with the overseas nurses programme.
I started as a Care Assistant at Ty Enfys in 2012 and obtained my UK PIN number in 2014. I have been a nurse at Ty Enfys ever since!
Building relationships with residents and colleagues, together with meeting the needs of the residents is what I most enjoy about my job.
Job Title: Love and Affection Manager
Joined: 2011
Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.