The nursing fees are inclusive of NHS funded nursing care which is currently £213.18 per week. This amount will be deducted from the total cost of a nursing placement.
Parking available onsite
Hallmark Ty Enfys has a Review Score of 9.9 (9.870) out of 10, based on 54 reviews in the last 2 years. Over all time Hallmark Ty Enfys has 220 reviews.
Review from Steve J (Son of Resident) published on 8 July 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for the review, your comment is greatly appreciated.
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Review from Carolyn R (Daughter of Resident) published on 8 July 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you, I will pass on the review to the team. Your comments are greatly appreciated.
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Review from Kate M (Daughter of Resident) published on 8 July 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for the review. Feedback is very important to us at Ty Enfys.
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Review from Alison E (Daughter of Resident) published on 7 July 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for the review. I have a great lifestyle team who are very innovative, I will make sure your comments are passed on to all team members.
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Review from Philippa M (Daughter of Resident) published on 7 July 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
The pandemic has been a difficult time for all of us. Your comments will help in keeping the high morale of the team, thank you I will pass them on.
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Review from Jane G (Daughter of Resident) published on 7 July 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for your review, we always like to hear your feedback. I will share it with the team.
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Review from Joanna J (Daughter of Resident) published on 19 May 2021
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I have been kept informed when there have been any problems. There have been some little concerns, but when they have been expressed, there has generally been helpful responses.
Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for the review, your comments are greatly valued. I will follow up on the issues related to some of the care team members understanding of your mum's needs, this should resolve any issues moving forward. Thank you again for your review.
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Review from Michael D (Partner of Resident) published on 18 May 2021
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Review from Vaughan W (Son of Resident) published on 6 May 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for taking the time to review the care provided at Ty Enfys, this not only helps to keep the morale of the team high, but it teaches us lessons.
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Review from Ken B (Son of Resident) published on 5 May 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for your comments; I will pass them on to the team, your comments are greatly appreciated.
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Review from Jason C (Son of Resident) published on 5 May 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for your wonderful comments; we are delighted your Mum is settling so well. I will pass this feedback on to the team.
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Review from Judith M (Daughter of Resident) published on 10 March 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for your review; we are happy that you found the situation as smooth as possible. We will continue to provide quality care for your mum and will pass on your kind words to the team.
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Review from Elizabeth L (Daughter of Resident) published on 10 March 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
I am glad that you are happy with the care provided for your dad; thank you for your review.
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Review from Fiona J (Daughter of Resident) published on 29 January 2021
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Review from Zoe B (Daughter of Resident) published on 12 January 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for your feedback, I greatly appreciate it and will pass on the message to the team.
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Review from David B (Son of Resident) published on 12 January 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you for your feedback, we will continue to work to find ways to increase our quality of service.
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Review from Ann-Marie B (Daughter of Resident) published on 12 January 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you, I always look forward to your feedback and pass it on to team members, it's greatly appreciated.
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Review from Tessa D (Goddaughter of Resident) published on 12 January 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
Thank you, your comments give us strength, it’s a pleasure to take care of our residents.
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Review from Sylvia M (Next of Kin) published on 12 January 2021
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Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys
It is a privilege to take care of your daughter, she is the sweetest person I have come across, graceful and courageous. Thank you for your kind words.
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Review from Pamela W (Stepdaughter of Resident) published on 16 December 2020
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The Review Score of 9.9 (9.870) out of 10 for Hallmark Ty Enfys is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.870 for Hallmark Ty Enfys is calculated as follows: ( (559 Excellents x 5) + (73 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 637 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallmark Ty Enfys is based on 54 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 54 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest Reportposted 03 Mar 2025
Please contact the home for current vacancies
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Job Title: General Manager
Joined: 2009
I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.
Job Title: Deputy Manager
Joined: 2012
I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.
I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.
Job Title: Customer Relationship Manager
Joined: 2019
I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.
I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.
Job Title: Hospitality & Services Manager
Joined: 2022
I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.
I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.
Job Title: Business Administrator
Joined: 2019
I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.
I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.
I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.
Job Title: Lifestyle Leader
Joined: 2014
I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.
Job Title: Head Chef
Joined: 2023
I am the Head Chef and come to Ty Enfys with over 30 years of experience in the hospitality sector. I'm really looking forward to starting a new pathway in my career and passing on my hospitality standards to the 101 residents here.
Job Title: Residential Community Lead
Joined: 2010
I am the residential community lead and have been working here for over 11 years.
What I love the most about working here is that no two days are the same. I love to help and care for our residents each and every day.
Job Title: Dementia Community Lead
Joined: 2015
I am the Dementia Community Lead and have been working at Ty Enfys since 2015. I have been a nurse for over 16 years, recently becoming the community lead position.
I enjoy my role and the difference I make in the care of those living with dementia. Relationship-centred care is at the heart of all I do and I love to see residents thrive each day.
Job Title: Nursing Community Leader
Joined: 2012
I am the team leader on the Nursing Community. I qualified as a nurse in India in 2009 and came to the UK in 2012 to study a Professional Practice Diploma at the University of South Wales which was incorporated with the overseas nurses programme.
I started as a Care Assistant at Ty Enfys in 2012 and obtained my UK PIN number in 2014. I have been a nurse at Ty Enfys ever since!
Building relationships with residents and colleagues, together with meeting the needs of the residents is what I most enjoy about my job.
Job Title: Love and Affection Manager
Joined: 2011
Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.