Milsom House

Cowbridge Road, St Athan, Barry CF62 4NY
Submit a Review
2 Reviews
  • Milsom House, Barry
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Glenburnie Lodge
Glenburnie Lodge
9.3
Show Milsom House on the Map

Care Provided by Milsom House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Johnson (Manager)
  • Admission Criteria
    • Non-Smoking
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008
    • Number of floors: 2

Funding & Fees Guide for Milsom House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Current fees from £1365 per week

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking


Are you the Owner/Manager of Milsom House? View your Advertising Options

Milsom House Reviews (2)

Over all time Milsom House has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 1
  • 0

Date Published

2
0
0
0
2

Review from Michelle C (Daughter of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren't enough stars to rate Milsom House and this is because of the fantastic team of carers that look after my mum, going from the management to the cleaners, they are all just wonderful, it doesn't matter how busy they are, they always find time to stop and have a nice chat with us making us
feel incredibly welcome!
My mum was basically on her deathbed in hospital, when we managed to get her into Milsom House, within days, it was as though the clock had gone back 5 years as her very strong personality came back which was wonderful for all her family to see, this was down to the wonderful care and patience of all the staff at Milsom House
She has now been at Milsom for over 8 months and is absolutely thriving and that is down to the fantastic team that Milsom House are fortunate to have.
Thank you for looking after our mum/nan/great nan.

Reply from Gillian Allison, Clinical Manager at Milsom House

Thank you for your kind words. They are much appreciated. We endeavour to treat our residents as individuals and it pleases us that you feel your mum has regained her personality.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony J (Son of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother of 97 years of age was allocated room 16 for a two-week stay in the first two weeks of June 2022. During her stay, she found that the emergency call pull cord in the en suite toilet did not work, and subsequently was stuck on there for over 45 minutes until one of the residents raised the
alarm! During the eleven days she was in residence, she was showered once! Although she booked for two weeks her stay was cut short when she contracted a chest infection and had to be transferred to the hospital. The home still insisted she pays the full amount for her stay. Even as I write this she is still being cared for, fed, and looked after in hospital nearly £2000 the worst off. This home is certainly not to be recommended.

Reply from Louise Johnson, Manager at Milsom House

Thank you for your review, feedback is always welcomed and is important to us. It is unfortunate that your Mum could not fulfill her booked two week stay with us however we do operate a minimum (non-refundable) stay of two weeks which is made clear from the point of enquiry.


We are sorry there was a fault with the en-suite call bell this was acted on immediately.


In relation to your Mum only having one shower during her stay, we encourage all of our residents at Milsom House to make choices about their care, personal preferences and to promote their independence in every way possible, their choices may not be agreeable to relatives and family members but it is important to us that we provide the care and assistance to a level with which a resident is happy and to respect their wish to refuse.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Milsom House

What types of Care is Milsom House registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Milsom House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Milsom House have?

There are 37 Single Rooms.

What are the Facilities & Services at Milsom House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Milsom House to the centre of Barry?

6.8 mile(s) as the crow flies, distance by road may be significantly further.