Springbank Nursing Home

Neuadd Went, College Road, Barry CF62 8HS
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9.7 28 Reviews
  • Springbank Nursing Home, Barry
Springbank Nursing Home is situated in Barry, in the picturesque Vale of Glamorgan in South Wales. They provide a friendly and welcoming environment to enable people to relax and enjoy life. They offer long term and respite nursing and residential care.

The home is close to many local amenities such as the town centre, local supermarkets, shops, banks, leisure facilities. Barry Island beach and promenade are within easy reach. The lounge of the ground floor hosts many activities and entertainment such as music afternoons and mornings, skittles, games afternoons, singers and music therapy. The dining room supports other activities such as arts and crafts, painting, gardening club and bingo. Pets' therapies are conducted regularly.

Springbank is an integral part of the local community. Professionals pride themselves on the standard of care and commitment that is delivered to residents. The aim is to provide a home from home for the people living at Springbank.

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Care Provided by Springbank Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Navjit Kaur (Registered Manager)
  • Admission Criteria
    • By assessment
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Springbank Nursing Home Reviews (28)

Total of 28, showing 1-20
9.7

Springbank Nursing Home has a Review Score of 9.7 (9.746) out of 10, based on 11 reviews in the last 2 years. Over all time Springbank Nursing Home has 28 reviews.

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Review from Pamela G (Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived last October having lived in Thailand for 16 years. I came home because of ill health and have been treated with kindness, gentleness, dignity and humour by all of the staff. I cannot sing their praises enough.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely review. We're overjoyed to know you are happy with the care you are receiving at Springbank. We'll be sure to pass on your positive feedback to our team.


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Review from Karen K (Niece of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over 10 years and has been happy and well cared for. I have been kept well-informed about all situations.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your kind words. We're so pleased you're happy with the care your aunt has received from our team. It is an honour to care for her at Springbank. Thank you for your continued support.


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Review from Gillian H (Daughter of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always so friendly and helpful. They really go the extra mile, even for those who cannot access the activities. My mother has dementia and they are endlessly patient with her.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you very much for your kind words and positive feedback. We are truly grateful for your words of appreciation and are pleased to hear you are happy with the care provided to your mother by our team at Springbank. Ensuring our residents receive the person-centred care that they deserve is a top priority for us.


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Review from Emma F (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family feel that Dad is very happy here. The staff are all lovely and Dad is happy. They are always warm and welcoming and happy to help. We are very happy that they had a room for Dad and he is very happy as well.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words, we are thrilled to hear that your Dad is happy at Springbank. Our care team strive to create a warm environment and it is incredibly rewarding to know that you and your family are pleased he is in our care. If there is anything else we can do to ensure your Dad's continued happiness and well-being, please do not hesitate to let us know. We're here to support you and your family every step of the way.


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Review from S N (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly, helpful, no job too big, obliging, can talk to staff about anything, accommodating, finally just happy with everything and Dad happy too!

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for taking the time to share your positive review of Springbank. Our dedicated team works tirelessly to ensure that each resident receives the highest quality of care, and your recognition of their hard work is greatly appreciated.


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Review from Ada F (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After time in hospital Dad entered Springbank Nursing Home on 10th July. He was completely bedridden, weak and emaciated.
Since 10th July, the care he has received is first class. His weight has improved, he can walk aided by the zimmer frame, he can feed himself again sitting in a chair at the table.
The staff are friendly and caring and encourage him to speak to them. He has settled well in his room and shows huge improvement. I am very grateful for the care he is receiving.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

We are delighted to hear about your positive experience; your dad is a pleasure to care for and we are thrilled with his progress. If there is anything we can do to enhance your dad's experience with us, please do not hesitate to share your thoughts. We look forward to seeing you soon.


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Review from Beverly C (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one of my mother's admission, to continuing assessment following discharge from hospital, our initial welcome from genuine staff continued to date. Mam has been gently treated with concern and attention, carried out by a team of dedicated, professional carers in every department. If I was still
of working age, I would love to work at Springbank. Camaraderie seems, to me, to be working well between staff and a happy, calm environment courses through the entire establishment. It is a happy home from home and no request from residents is ignored. Every effort is made by staff to regard the dignity and comfort of all concerned residents and staff alike.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your beautiful words, it is truly heart warming to read such positive feedback. We love caring for your mam. The Springbank team is dedicated to providing the best possible care and support to our residents and the team will be so proud to have met your expectations.


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Review from Brian T (Relative of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to all the staff for their care and attention. Thanks for giving my wife and mother back to us. Without you we would have lost them. No word can say how grateful we are to you.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

We greatly appreciate your wonderful feedback. Our care team work tirelessly to create a warm and nurturing environment for our residents, and your lovely review is immensely appreciated. If there's anything else we can do to enhance your experience, please do not hesitate to reach out to us.


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Review from Pat H (Sister of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Springbank since September 2022 for end-of-life care and sadly passed away on 23.04.23. During that time, we could not have wished for better care for him and support for us. He was kept comfortable and pain-free right to the end. Fabulous home, fabulous care, fabulous
staff - totally fabulous!

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for taking the time to leave such a wonderful review about Springbank. Your words are greatly appreciated, and it is lovely to hear that you were so pleased with the quality of care provided; it was a pleasure and honour to care for your Brother. 


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Review from K S (Wife of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the care that was given to my husband during his short time with you before he passed away.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely words; it was a pleasure to care for your husband.


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Review from Jennifer H (Daughter of Resident) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff - kept clean and fed well.
Always someone on hand.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Many thanks for your lovely review; feedback is greatly valued and helps us to deliver the best standard of care possible. The team will be so pleased to read your positive words. 


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Review from Sian D (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents were placed in care together; unfortunately, Mum passed in January 2019 - both with medical needs and dementia. Dad loves it in the home, and we find the staff very caring; they have a gentle approach to him. The care is five stars; they contact us immediately if anything is needed or Dad
needs company because he's upset. Activities are great fun, and there's always something to do to keep him occupied.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely words; I will be sure to pass on your feedback.


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Review from Philip C (Son of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to you five years ago, I could see from the start the home was very homely. Her room has been excellent for her and she has settled there, she is quite at home. I have noticed that the care given to her has been outstanding, and I do not have any concerns at all. The staff have
been very caring towards her and have treated me very respectfully.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your wonderful review, we endeavour to deliver the best care possible, and the team will be so pleased to receive such positive feedback.  


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Review from John L (Son of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in residence here for four years and we feel she was well looked after. The staff were always approachable. Any issues with her we were told as needed.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely words. We really appreciate you taking the time to review us. I will pass on your comments to the team.


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Review from S E (Son of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since both of my very elderly parents have stayed here, all the staff have provided 100% customer service and nothing is any trouble if they request anything. Both my parents are very happy here and have made many friends.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your sharing your experience, it is wonderful to read your positive comments regarding your parents' care. Our team will be so pleased to see your lovely review, I am very proud of the amazing work they do each and every day.


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Review from D S (Son of Resident) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care and support given to my father. Wonderful staff and he has been very comfortable and made to feel at home. Only placed there as a stop-gap to the homecare package, but if/when he requires full-time care, Springbank will be top of our list.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your review; the staff will be thrilled to see such lovely feedback.


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Review from A W (Husband of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, lovely and clean.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

We are so grateful for your words and really appreciate you taking the time to share your review.


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Review from Jill M (Relative of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent and very polite.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely review; we greatly appreciate your feedback. 


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Review from Joanne M (Daughter of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care in such a wonderful care home. All staff are wonderful with my mother, and we would be lost without them. Thank you.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

We love caring for your mother and are so pleased to hear your positive feedback.


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Review from M E (Wife of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sincere and heartfelt thanks to the deputy manager and her team for the outstanding care and attention given to my husband. Their help and support will be forever appreciated by the family.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your feedback; I will relay your appreciation to our team.


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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Springbank Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for Springbank Nursing Home is calculated as follows: ( (110 Excellents x 5) + (18 Goods x 4) ) ÷ 128 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.887 Points relating to the number of positive Reviews for Springbank Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4. 11 Positive Reviews ÷ 12.4 = 0.887

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Navjit

Navjit Kaur

Job Title: Registered Manager

I have been with Caron Group for nine years, five of which I have spent at Springbank. I worked my way up from a nursing role, all the way to registered home manager and I am enormously proud of the quality of care offered at Springbank and the professionalism of my team.


Springbank is blessed with beautiful lounges and excellent facilities which enable us to deliver the best care possible. The home has a peaceful and relaxing atmosphere and residents are cared for with compassion and dedication.


The number one priority at Springbank is resident satisfaction and it is my mission to ensure all residents feel fulfilled and are granted the best quality of life.


Frequently Asked Questions about Springbank Nursing Home

What types of Care is Springbank Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springbank Nursing Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Springbank Nursing Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Springbank Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springbank Nursing Home to the centre of Barry?

1.0 mile(s) as the crow flies, distance by road may be significantly further.