Springbank Nursing Home

Neuadd Went, College Road, Barry CF62 8HS
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9.7 28 Reviews
  • Springbank Nursing Home, Barry
Springbank Nursing Home is situated in Barry, in the picturesque Vale of Glamorgan in South Wales. They provide a friendly and welcoming environment to enable people to relax and enjoy life. They offer long term and respite nursing and residential care.

The home is close to many local amenities such as the town centre, local supermarkets, shops, banks, leisure facilities. Barry Island beach and promenade are within easy reach. The lounge of the ground floor hosts many activities and entertainment such as music afternoons and mornings, skittles, games afternoons, singers and music therapy. The dining room supports other activities such as arts and crafts, painting, gardening club and bingo. Pets' therapies are conducted regularly.

Springbank is an integral part of the local community. Professionals pride themselves on the standard of care and commitment that is delivered to residents. The aim is to provide a home from home for the people living at Springbank.

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Care Provided by Springbank Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Navjit Kaur (Registered Manager)
  • Admission Criteria
    • By assessment
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Springbank Nursing Home Reviews (28)

Total of 28, showing 21-28
9.7

Springbank Nursing Home has a Review Score of 9.7 (9.746) out of 10, based on 11 reviews in the last 2 years. Over all time Springbank Nursing Home has 28 reviews.

Overall Experience

  • 26
  • 2
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Date Published

28
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4
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17

Review from Pat M (Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say I have been here for three years, or just over. It's been a tough time for one reason or other, and I have found it tough with various lockdowns. When I arrived here, I firstly was on the middle floor, and then I had to go to the top. Now I'm on the ground floor - which I prefer.
But hopefully, one day, I will be moving out and gaining my independence again. I wanted to be honest with how I feel; I still struggle today with things.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your review. Feedback from residents like yourself helps us to provide the best care we can, and any suggestion to improve our service is welcome.


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Review from A W (Husband of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident is well cared for. Now spends most of their time in bed due to mobility problems. The resident is quite happy at Springbank. The staff are genuinely friendly, helpful and caring. Like many nursing homes, there is quite a high staff turnover.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your kind words; we are so pleased to hear you are happy with the care our team provide for your wife. We appreciate your comments greatly and will continue to strive to meet your expectations.


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Review from J H (Granddaughter of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my nan received throughout her time here.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your kind words, your feedback is greatly appreciated.


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Review from Doreen D (Sister of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank all the staff at Springbank Nursing Home for the wonderful care they gave my sister during her short stay. The staff were very caring, understanding and compassionate. Everyone from the cleaners to the nursing staff made every effort to chat with my sister, ask her if there was anything
she needed and were all very welcoming. They took the time to paint her nails in the colour of her choice, and everyone stopped to say hello and chat when passing her room. The home was very clean, and the Covid risk reduction was very well professionally managed. We 100% made the right choice choosing this nursing home and would highly recommend it. Thank you all at Springbank Nursing Home.

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Review from Janice J (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my Mum was only a resident for a few months, our family knew from the beginning that this was the best place for our beloved Mum. During this time, Mum received excellent care and was treated with the respect and dignity she so deserved. The management were very approachable, supportive and
dealt with our queries with kindness and patience.
The caring staff are fantastic, happy, kind and supportive and extremely hard working. They dealt with Covid restrictions in a professional manner and as a family we appreciated that. Her first room was a little small but very comfortable, clean, and cosy but in the latter weeks, she was moved to a beautiful room on the second floor surrounded by her pictures of her family and personal effects.
The staff were aware of her love for music and singing and often sang with her. Springbank is clean, well decorated, light and spacious. There is a lovely relaxed atmosphere despite the fact that the staff work so very hard through some challenging situations. I would highly recommend them.

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Review from Hilary B (Daughter of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one my mum has received the best care possible, nothing is too much trouble. I cannot praise all the staff highly enough, it is clear high standards are strived for across the board and staff morale is high too. Mum is treated with the utmost of respect at all times and there is always someone
making sure she has a drink or bringing tasty home made yoghurts to tempt her for example. I had a good feeling when I first visited and it appeared 'streets ahead' of other homes I inspected during the selection process. Management clearly select their staff carefully and impart a strong code of conduct and ethics to ensure the residents receive a superb service and is evident throughout the home. I have never seen so many staff genuinely happy in their work in any workplace environment before.
As a result of you caring for her so well, my life is less stressful or guilt-ridden too, thank you so much for being there for my mum, I really appreciate it.

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Review from C B (Friend of Resident) published on 11 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springbank has gone through some amazing changes recently. The home has been renovated to a very high standard with the residents' well-being in mind on every decision made. There is a very friendly atmosphere and I am always greeted with a smile.
The carers work hard to ensure that the residents'
needs are met in a timely and sympathetic manner respecting dignity at all times.
I wouldn't hesitate to recommend Springbank to anyone looking for a nursing home in the Barry area.

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Review from Sarah F (Friend of Resident) published on 6 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springbank Nursing Home has been an eye-opener with exemplary care and commitment from every member of staff. All staff are respectful and tend to all of the resident's needs. All are easy to approach and any problems are sorted out straight away. A special mention has to go to the management who ensure
that every person in the home is treated with respect and kindness. Our experience when visiting has been excellent. The home has a professional but very homely feel with everyone feeling relaxed and engaged.

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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Springbank Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for Springbank Nursing Home is calculated as follows: ( (110 Excellents x 5) + (18 Goods x 4) ) ÷ 128 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.887 Points relating to the number of positive Reviews for Springbank Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4. 11 Positive Reviews ÷ 12.4 = 0.887

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Navjit

Navjit Kaur

Job Title: Registered Manager

I have been with Caron Group for nine years, five of which I have spent at Springbank. I worked my way up from a nursing role, all the way to registered home manager and I am enormously proud of the quality of care offered at Springbank and the professionalism of my team.


Springbank is blessed with beautiful lounges and excellent facilities which enable us to deliver the best care possible. The home has a peaceful and relaxing atmosphere and residents are cared for with compassion and dedication.


The number one priority at Springbank is resident satisfaction and it is my mission to ensure all residents feel fulfilled and are granted the best quality of life.