Ty Gwyn Care Home

21/23 Stanwell Road, Penarth CF64 2EZ
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9.8 41 Reviews
  • Ty Gwyn Care Home, Penarth
Ty Gwyn Care Home, in Penarth, is a forty-five capacity service that boasts state-of-the-art facilities, thanks to a lovingly refurbished interior designed to suit the daily lives of older people with care needs.

Stylish furniture and fittings make for a pleasant interior, great both for relaxing, dining, and for pursuing personal interests and other activities organised by the service.

Care packages are person-centred, with some dual occupancy rooms available for couples.

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Care Provided by Ty Gwyn Care Home

  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Valentina Stan (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Ty Gwyn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,465 – £1,554
  • (these prices are only a guideline, please contact Ty Gwyn Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Ty Gwyn Care Home Reviews (41)

Total of 41, showing 21-40
9.8

Ty Gwyn Care Home has a Review Score of 9.8 (9.810) out of 10, based on 11 reviews in the last 2 years. Over all time Ty Gwyn Care Home has 41 reviews.

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Review from Gerda B (Wife of Resident) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the attention and care that my husband received from all the staff and management at Ty Gwyn during his short time there. I was always very welcomed, as were my family, even under these difficult circumstances. They were all very compassionate and professional during the whole
time. Thanks again to everyone on behalf of all the family.
I would also like to thank the chaplain for her kind words and support.

Reply from Valentina Stan, Home Manager at Ty Gwyn Care Home

I would like to thank you with all my heart for your beautiful and encouraging words. It was a pleasure to look after your husband and also a pleasure to meet you and your lovely family.
Hopefully, we will see you again at the end of lockdown over a coffee and a cake and also share happy memories about your lovely husband.


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Review from Peter M (Son of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Please pass on our thanks to the staff who helped to make Mum's birthday a special day. Mum was delighted with her gift and the birthday cake.
A special mention for the Minister and carer who facilitated the Zoom visit which allowed us to enjoy the moment with her.

Reply from Valentina Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely review. I know your mother was very pleased with her presents and excited with her birthday. I will happily pass your grateful message to the staff you mentioned.
We are happy to facilitate more Zoom calls for you and your mum anytime you wish.


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Review from Gwen E (Daughter of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care given with injections and overall well being. When my mother lost her eldest son the support given before, during and after the funeral was uplifting and so appropriate. The Chaplain was a bridge between us during the lockdown and would make it possible for us to communicate directly
with my mother. Thank you very much. Diolch yn fawr iawn.

Reply from Valentina Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely comments and the appreciation of the care your mother has received at Ty Gwyn. It is a pleasure to look after your mum and I am sure she is very happy to stay here. I will also pass the kind message to our Chaplain and care staff.


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Review from Yvette P (Daughter of Resident) published on 14 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwyn Care Home is run very professionally. The staff is all very kind and friendly, always taking the resident's interests first and making sure they are well looked after.

Reply from Valentina Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely comments. I am very pleased that you are happy with the care provided at Ty Gwyn. I will pass your message to the staff team.


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Review from Lesley T (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely Mum spent her last 7-months at Ty Gwyn and sadly, but expectedly, passed away a few days ago. During this end stage of her life, she received the kindest and most professional care from every single person who looked after her, and words are not adequate to express how grateful I am to all
those wonderful people. If she could have, I know she would have too. I hope her beautiful smile was enough to let you all know how much you meant to her...and to me, for caring for her so well. Even during these strange times of COVID regulations, lockdown and shielding of our vulnerable elderly, I was always made to feel involved and up to date on all that was happening to my mother. And at the very end, I was still able to be part of my mother's last few days, whilst maintaining safety for all concerned, in a sensitive and humane way.
You all know who you are, I hope you all know how truly amazing you have been in my mother's life, and mine. Thank you.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

I would like to thank you with all my heart for your beautiful and encouraging words.
It was a pleasure to look after your mum and also a pleasure to meet you and have you as part of our big Ty Gwyn family.
Hopefully, we will see you again at the end of lockdown and you will visit us to have a coffee and a cake and share beautiful memories of your lovely mum.


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Review from J R (Husband of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before we placed my wife in Ty Gwyn, my family and I looked at various homes. We were unanimous that Ty Gwyn was head and shoulders above the rest and were glad they had a vacancy (about 4 years ago now). All friends and family are impressed when entering the home. It is well decorated and always scrupulously
clean. The staff are friendly, professional and hard-working and I am always confident to leave my wife in their care when I leave. It is an excellent, well-run home, and I would recommend it to anyone looking for a home to care for a loved one.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your excellent review. I am very pleased that you are happy with the care provided at Ty Gwyn and I will pass your lovely message to the staff.


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Review from B L (Wife of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find it very friendly, helpful, clean and caring in all parts of the home.

Reply from Emma Watson, Home Manager at Ty Gwyn Care Home

Thank you for taking the time to write a review for Ty Gwyn. It is always lovely to read positive comments about the home. I will share your review with all the staff where all positive comments are very much appreciated.


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Review from Keith W (Son of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been to a few homes some for respite as my Dad was mums carer, but when dad passed we needed a Nursing Home for Mum. We are so, so pleased that Mum is here at Ty Gwyn. Mum is always clean, it always smells nice, her room is spotless, always a window open, the staff are amazing and a credit
to the care industry. We have seen that mum is happy at Ty Gwyn. If I had to criticise the home, it would be to clone the staff for all the other Nursing and care homes.

Reply from Emma Watson, Home Manager at Ty Gwyn Care Home

Thank you for such a positive review for Ty Gwyn. You have rated us Excellent in all areas and to read that you think the staff are amazing and they should be cloned says it all. I will share your comments to the staff where I know your review will be greatly appreciated and will enhance staff morale


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Review from R L (Husband of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted into Ty Gwyn on Wed 12th Sept. She has been made very welcome and all the staff are friendly and approachable.
The home is very clean and seems to be well run. My wife has settled in well and seems to enjoy all aspects including the meals which seem to be of good quality.

Reply from Emma Watson, Home Manager at Ty Gwyn Care Home

Thank you for your comments about Ty Gwyn and it’s good to read that your Wife has settled into the Home, and that she is enjoying all aspects of being there including the good food. I will share your review with the staff who always appreciated such lovely feedback.


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Review from Arthur C (Husband of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Ty Gwyn care home is a very friendly happy home with good activities, excellent food and friendly staff. My wife is well looked after.
I like the garden in the front with the canopy where you sit in the sun.

Reply from Emma Watson, Home Manager at Ty Gwyn Care Home

Thank you for your review; it's lovely to read that you have rated Ty Gwyn excellent in all areas. I will ensure that we share your comments with the team. Your feedback will be appreciated.


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Review from Lynn C (Daughter of Resident) published on 31 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been a resident she has been treated with dignity and excellent care by staff who seem genuinely interested in ensuring the residents' needs are met. Today, when I was visiting a member of staff called in on her day off with her young son as the residents enjoy seeing him and he
also enjoys the interaction. There is a good rapport between staff and residents with many a joke shared. Relatives are welcomed and encouraged to have input. I would definitely recommend Ty Gwyn Care Home in Penarth.

Reply from Emma Watson, Home Manager at Ty Gwyn Care Home

Thank you for such lovely comments about the care excellent care that your Mum receives from the staff. Residents always enjoy visits from children and babies and we encourage such visits. It’s good to read that you are very welcomed and encouraged to have your say about what goes on in the home. I will ensure that the Manager shares your positive comments with the team, where they will be very greatly appreciated.


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Review from Nicky (Daughter of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second review of Ty Gwyn, my previous review being in May 2017.
My mother was in Ty Gwyn for just over a year prior to her recent passing. In this 12 months, Mum had the highest level of care and friendship from every single member of staff. Every caregiver was familiar and responsive to
her extensive, complex and constantly changing needs, responding appropriately - but keeping her wishes at the forefront.
The staff assisted appropriately steering our family through emotional and difficult decisions preparing us for Mum's peaceful passing.
We cannot thank Ty Gwyn enough for everything and will be eternally grateful to them.
If you are having to make the difficult step of placing a dear relative into nursing care I would encourage you to visit Ty Gwyn. We knew the moment we stepped into the building it was the right place for our mother. Residents and families are at the forefront of their ethos which is demonstrated in every moment of care given.

Reply from Emma Watson, Home Manager at Ty Gwyn Care Home

Thank you for your lovely review about the staff and the care at Ty Gwyn. You rated the home as Excellent in all areas, which sums up the overall standard and care that the home provides. As an organisation, we pride ourselves on delivering a high standard of care. To read that your Mum received the highest level of care and friendship from all the staff will be shared with all the staff where all positive feedback is greatly appreciated.


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Review from Kelvin S (Son of Resident) published on 25 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Ty Gwyn for almost 5 years prior to her recent peaceful death. She received care of the highest quality, delivered by superb staff with complete professionalism, empathy and genuine compassion. I do not think Mum could have received better care elsewhere - and I looked at many Homes
before deciding that Ty Gwyn was the right place for Mum. I visited nine times a week and always was satisfied that Mum was treated with skill, respect, dignity and affection. I am humbled by the dedication of all the staff - they were doing far more than "just doing their job". Additionally, they were also very supportive to me at times when I needed it, and they will always have my respect and my gratitude.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Thank you for taking time out from what must be a very sad time for you and your family, to give such positive feedback to the staff and the service at Ty Gwyn. As a relative who visited and gave such dedication to your loved one, you would have seen all aspects of the home and this makes your comments so meaningful for the staff. We will ensure that the team are aware of your comments.


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Review from E J (Husband of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was a resident at Ty Gwyn for 4 years. Her stay there was very happy.


She enjoyed the food and I have no memory of her complaining about anything during her stay there. I only missed 4 visits in 4 years, she was always presentable when I visited. I enjoyed the company of other residents and

that of dedicated staff.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Thank you for taking the time to send in your positive comments regarding our home in Penarth. It was such a pleasure to see that we have consistently been able to provide a high level of care and support over the 4 years you were visiting your wife at the home. Please accept our best wishes on behalf of the team.


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Review from Greg C (Son of Resident) published on 4 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent nursing care and the volunteers and employed helpers provide excellent support and activities. The office staff and manager are receptive to feedback and are always available.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Thank you for taking the time to send in your feedback. It was so pleasing to see how you feel the care and support is benefitting your Mother. We especially value our volunteer group who enhance the lives of our residents. We will ensure that this feedback is given to the staff team.


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Review from Julie L (Daughter of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum at nearly 94 was just showing signs of dementia when she came to Ty Gwyn. We were unaware how it would quickly unfold but Ty Gwyns staff were very patient and cared for her so well, although mum proved to be difficult at times. She experienced very happy times at the home and we are extremely grateful
that these were her dignified last days. The staff were amazing.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Your feedback is very valuable to the team at Ty Gwyn. We will ensure that the staff team are made aware of your comments. They will be delighted that you felt that they made her time at the home the best it could have been, in such difficult times.


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Review from J M (Cousin of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92 year old cousin was resident at Ty Gwyn from June 2015 until she passed away on 25th Feb 2016. I was extremely pleased with the care she received as well as the love and professionalism from all the staff. My cousin spent the most happiest times at Ty Gwyn while suffering from Alzheimers/Dementia
related physical/mental symptoms. The manager kept us informed at all stages, and we would highly commend her for managing the home. I would 100% recommend to anyone considering a home for their loved ones.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Thank for our comments. It was so delightful to see that the staff team and especially the Manager had made such a difference to your cousin’s last months whilst at the home. We are truly grateful that you have taken the time to send in your feedback which we will ensure is given to the team.


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Review from Jackie C (Daughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy to have Ty Gwyn helping me with my mum who is 97 and has been resident for 12 months. There is a unique approach which keeps everything positive. They have achieved a delicate balance between responsibility and good humour. Problems are dealt with in professional but relaxed way, when
they arise. This has reduced the pressure on me and given me the confidence of knowing that this is the right place for my mum to be. I have found this stage of my life very difficult, with a team that gives 110% has given me support. Nothing is too much trouble no matter how difficult it gets.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Thank you for taking the time to give us feedback about the care and support both you and your Mother are receiving from the staff at Ty Gwyn. We were particularly pleased to see how the staff have demonstrated their empathy and understanding towards you, making this difficult time a little easier for you.


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Review from Jo (Daughter of Resident) published on 17 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Ty Gwyn enough for the care, respect, dignity and compassion everyone gave to both Dad and myself for the time he was with you.


The team are exceptional and every contact I had made me feel so informed and welcome a real homely environment with great nursing care and support.


I

am very grateful Dad was looked after so well in the final six months of his long and enjoyable life.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Thank you for taking the time to pass on your feedback regarding the care and support your Father has received at Ty Gwyn. We will ensure that the staff team also see your comments which are much appreciated. It is always a pleasure to see that the service we aim to provide has meant so much.


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Review from C L (Daughter of Resident) published on 22 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy and contented here. Peace of mind to know that she is being treated with dignity which she deserves. The management and staff are very kind and helpful, nothing is too much trouble, Very caring and first class attention when it involves mums personal hygiene. I would recommend Ty
Gwyn as a first class nursing home.

Reply from Keyly Scott, Home Manager at Ty Gwyn Care Home

Thank you very much for your kind and positive comments regarding the care and support your Mother is receiving at Ty Gwyn. To know that you would rate the home as first class is a credit to the management and at the staff team at the home. We will ensure that they receive this feedback.


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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Ty Gwyn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Ty Gwyn Care Home is calculated as follows: ( (104 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 126 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwyn Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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