always going the extra mile for everyone's enjoyment with activities for all.
Julie C (Friend of Resident)
From the beginning, the management team have been extremely helpful,
Nathaniel G (Great-Nephew of Resident)
Thank you so much to all the wonderful staff who cared for my parent's during their time
Nikki C (Daughter of Resident)
Prices of rooms can be discussed with a member of the management team either over the phone or when viewing the care home. Prices are dependant on the room available, large/small room/en-suite/non-ensuite & the level of needs of each resident.
Families & friends welcome to visit throughout the day and early evening
Car park at rear of property
Ael-y-Bryn Care Home has a Review Score of 9.8 (9.781) out of 10, based on 47 reviews in the last 2 years. Over all time Ael-y-Bryn Care Home has 66 reviews.
Review from Joanne K (Daughter of Resident) published on 5 March 2025
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for writing us a review. The way you have handled this transition has been a credit to you all. It is our pleasure to support mum and the family.
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Review from Chris E (Granddaughter of Resident) published on 4 March 2025
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for leaving us such a nice review. It was our pleasure to care for your wonderful grandmother and get to know such a lovely family.
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Review from N E (Granddaughter of Resident) published on 4 March 2025
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
We really appreciate you taking the time to leave us your feedback. The team will be really happy with your kind words, which I look forward to passing on to them. Take care.
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Review from S E (Daughter of Resident) published on 4 March 2025
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your kind words and feedback. It was a pleasure caring for Mum and such a wonderful family.
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Review from N E (Son of Resident) published on 15 January 2025
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your feedback. We really appreciate it.
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Review from A B (Daughter of Resident) published on 13 January 2025
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
We take great pride in creating a family atmosphere not only for our residents but our families and staff team as well. It is fantastic to see you coming along and getting involved in our activities and entertainment events. Thank you for your kind words and ongoing support, will mean a lot to the whole team.
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Review from David T (Brother of Resident) published on 10 January 2025
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
We had a great time celebrating your lovely sisters birthday and most importantly so did she. It really is our pleasure to care for and support her at Ael-y-bryn. We are lucky to support and meet so many wonderful residents and their relatives just like yourselves. Thank you for taking the time to leave us a review.
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Review from I G (Son of Resident) published on 19 December 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for leaving us a review. We really appreciate your feedback. Dad is a pleasure to care for and his tales from days gone by always bring joy and laughter to us all.
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Review from Jennifer T (Niece of Resident) published on 2 December 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your kind words. It is our pleasure to care for your wonderful Aunt. We are so glad you are happy with the care and service we provide.
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Review from Sian B (Daughter of Resident) published on 6 November 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you for your wonderful comments. We pride ourselves on the care we give not just to our residents but their families as well. Your words will mean a lot to the whole team.
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Review from Yvette D (Goddaughter of Resident) published on 6 November 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Lovely words. It is always our pleasure to look after anyone who comes into our home. Thank you.
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Review from Nikki C (Daughter of Resident) published on 13 August 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for taking the time to leave a review. We really appreciate your feedback and kind words.
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Review from C B (Son-in-law of Resident) published on 30 July 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for taking time to leave a review. We really appreciate it.
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Review from Julie J (Daughter of Resident) published on 29 July 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for taking the time to leave a review. We really appreciate your kind words.
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Review from Dawn O (Daughter of Resident) published on 21 June 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for taking the time to review and leaving such kind feedback. It was our pleasure.
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Review from Wayne R (Son-in-law of Resident) published on 12 June 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your kind words. This will mean a lot to the team.
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Review from Sharon R (Daughter of Resident) published on 10 June 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your kind words and feedback. These will mean a lot to the team
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Review from R C (Daughter of Resident) published on 29 May 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you for your feedback. We really appreciate you taking the time to leave us a review.
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Review from E E (Daughter of Resident) published on 29 May 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you for your kind words and feedback. We really appreciate it
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Review from Jamie E (Grandson of Resident) published on 17 May 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you very much for your kind words. We really appreciate your feedback.
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The Review Score of 9.8 (9.781) out of 10 for Ael-y-Bryn Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.781 for Ael-y-Bryn Care Home is calculated as follows: ( (478 Excellents x 5) + (60 Goods x 4) + (7 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 557 Ratings = 4.781
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ael-y-Bryn Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 46 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Home Manager
Joined: 2018
Hello all my name is Andrew- I am the very proud manager of Ael-y-bryn care home.
My journey in the care sector started in the year 2000 almost 25 years ago. It began with young adults, then moving on to more clinical settings and hospital work to now residential elderly care at Ael-y-bryn where I have been for almost 7 years.
I am passionate about my role, delivering high standards and excellent levels of care not only to my residents but also to their families and my fantastic staff team. My door is always open to chat and solve any problems or queries you may have.
Outside of work, I love to spend time with my family and close friends. My favourite hobbies are cricket and football-most weekends you will find me somewhere across the country watching and supporting my teams.
I love to travel to different parts of the world and experience different cultures on offer. My favourite holiday destination to date would have to be the east coast of Australia and Byron Bay.
Job Title: Deputy Home Manager
Joined: 2022
Hi, my name is Elaine. I joined Ael-y-Bryn Care Home 2 years ago initially as a team leader on the day's team.
I have since progressed to deputy manager. I have been in the care industry for 35 years in a variety of different roles over the years. I take great pride in my role working closely alongside the home manager & care staff team in striving to deliver the best care possible to our residents. I love my role as no two days are the same and I like to be kept on my toes.
Outside of work, I like to spend time with my family and friends. I enjoy my foreign holidays-favourite destination being Corfu.
Job Title: Home administrator
Joined: 2021
My name is Natalie Johnson. I joined Ael-y-Bryn Care Home 3 years ago as a home administrator. I enjoy my role within the home and the great team we have.
My role at Ael-y-Bryn is to support the management team with the business aspect of the home, also supporting residents and families. From the pre-admission stage all the way through their stay.
I take great satisfaction in being there to support and be supported by the team as we all strive to make a difference in all our resident's days at Ael-y-Bryn.
Outside of work, I enjoy spending time with my children, walking my dog in the mountains and holidaying in Cyprus.
Job Title: Activities/well being co-ordinator
Joined: 2023
Hello guys- My name is Sukena or Suki for short. I absolutely love my role at Ael-y-Bryn care home. I am on hand 5 days a week. I support, stimulate and entertain our residents and families. I support management in bringing the best entertainment acts into the home so our residents and families can enjoy themselves. I also facilitate any important events like birthdays, anniversaries etc.
Ael-y-Bryn is a great home and we have so much fun-if you have any questions or suggestions regarding activities or events you would like to see-please contact the home and ask for Suki.
Job Title: Handyman
Joined: 2023
Hi all My name is Dan. I have been at Ael-y-Bryn for 12 months now. Joining the team was the best career move I have made to date. My main role is the upkeep of the home and making sure the grounds, safety checks, decoration and refurbishments are all in hand. I take great pride in my work and ensuring we are offering a fantastic facility.
Before joining Ael-y-bryn I was a carer myself for almost 20 years. I love to interact with and support the residents as well.
I can put my hand on anything and love to work on any home improvements.
Outside of work I am a dad to 4 wonderful children and love a pint of Guinness to watch the rugby at the weekends.
Job Title: Head Cook
Joined: 2016
Hi all, my name is Gillian- I have been the head cook at Ael-y-Bryn care home for 8 years. I take great pride in my role offering our residents a wide choice of nutritious meals. We maintain the highest standards and are very proud of our 5-star food and hygiene rating.