always going the extra mile for everyone's enjoyment with activities for all.
Julie C (Friend of Resident)
From the beginning, the management team have been extremely helpful,
Nathaniel G (Great-Nephew of Resident)
Thank you so much to all the wonderful staff who cared for my parent's during their time
Nikki C (Daughter of Resident)
Prices of rooms can be discussed with a member of the management team either over the phone or when viewing the care home. Prices are dependant on the room available, large/small room/en-suite/non-ensuite & the level of needs of each resident.
Families & friends welcome to visit throughout the day and early evening
Car park at rear of property
Ael-y-Bryn Care Home has a Review Score of 9.8 (9.781) out of 10, based on 47 reviews in the last 2 years. Over all time Ael-y-Bryn Care Home has 66 reviews.
Review from Nathaniel G (Great-Nephew of Resident) published on 3 April 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your kind words and feedback. We really appreciate it
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Review from A T (Daughter of Resident) published on 24 January 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
We really appreciate you taking the time to leave us a review. Thank you for your kind words.
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Review from A T (Daughter of Resident) published on 24 January 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you for taking the time to leave a review and for your kind words.
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Review from Denise P (Daughter of Resident) published on 22 January 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you for your review and positive feedback. We really appreciate your support.
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Review from L E (Granddaughter of Resident) published on 22 January 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
We really appreciate your review and kind words. Thank you.
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Review from S E (Son of Resident) published on 22 January 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you very much for your feedback. We really appreciate it.
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Review from Rachel S (Granddaughter of Resident) published on 18 January 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your lovely review. We really appreciate it .
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Review from P M (Brother of Resident) published on 16 January 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your feedback and kind words. I will pass on to the care staff team.
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Review from Julie C (Friend of Resident) published on 16 January 2024
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your comments and feedback. We really appreciate it.
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Review from Lyn M (Wife of Resident) published on 12 January 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you very much for your positive feedback. We really appreciate you taking the time to leave a review.
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Treated with Dignity
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Review from Rhian E (Granddaughter of Resident) published on 11 January 2024
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
We really appreciate your feedback and kind words.
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Review from Margaret M (Sister-in-law of Resident) published on 11 January 2024
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Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
Thank you for your feedback. I will pass on your kind words to the rest of the team.
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Review from Paul N (Son of Resident) published on 29 December 2023
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Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
Thank you for your kind words. We really appreciate your feedback and support.
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Review from D D (Daughter of Resident) published on 29 November 2023
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
We really appreciate your feedback.
Thank you for your kind words.
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Review from Samantha T (Granddaughter of Resident) published on 28 November 2023
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Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
Thank you for your feedback, it is much appreciated.
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Review from R B (Grandson of Resident) published on 25 October 2023
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Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
Thank you very much for such kind words.
Your feedback means a lot to us all at Ael-y-Bryn.
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Review from S L (Daughter of Resident) published on 22 September 2023
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you very much for your lovely review. Our whole team will appreciate this.
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Review from L H (Niece of Resident) published on 11 August 2023
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Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Many thanks for you kind words & feedback. We take great pride in our roles and being able to support residents/families of the local community in any way we can.
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Review from D B (Daughter of Resident) published on 10 August 2023
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Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
Thank you for your positive feedback and comments we all really appreciate it.
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Review from S A (Wife of Resident) published on 11 July 2023
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Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Feedback like this is exactly why we love the job we do. Thank you for feedback and kind words.
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The Review Score of 9.8 (9.781) out of 10 for Ael-y-Bryn Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.781 for Ael-y-Bryn Care Home is calculated as follows: ( (478 Excellents x 5) + (60 Goods x 4) + (7 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 557 Ratings = 4.781
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ael-y-Bryn Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 46 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Home Manager
Joined: 2018
Hello all my name is Andrew- I am the very proud manager of Ael-y-bryn care home.
My journey in the care sector started in the year 2000 almost 25 years ago. It began with young adults, then moving on to more clinical settings and hospital work to now residential elderly care at Ael-y-bryn where I have been for almost 7 years.
I am passionate about my role, delivering high standards and excellent levels of care not only to my residents but also to their families and my fantastic staff team. My door is always open to chat and solve any problems or queries you may have.
Outside of work, I love to spend time with my family and close friends. My favourite hobbies are cricket and football-most weekends you will find me somewhere across the country watching and supporting my teams.
I love to travel to different parts of the world and experience different cultures on offer. My favourite holiday destination to date would have to be the east coast of Australia and Byron Bay.
Job Title: Deputy Home Manager
Joined: 2022
Hi, my name is Elaine. I joined Ael-y-Bryn Care Home 2 years ago initially as a team leader on the day's team.
I have since progressed to deputy manager. I have been in the care industry for 35 years in a variety of different roles over the years. I take great pride in my role working closely alongside the home manager & care staff team in striving to deliver the best care possible to our residents. I love my role as no two days are the same and I like to be kept on my toes.
Outside of work, I like to spend time with my family and friends. I enjoy my foreign holidays-favourite destination being Corfu.
Job Title: Home administrator
Joined: 2021
My name is Natalie Johnson. I joined Ael-y-Bryn Care Home 3 years ago as a home administrator. I enjoy my role within the home and the great team we have.
My role at Ael-y-Bryn is to support the management team with the business aspect of the home, also supporting residents and families. From the pre-admission stage all the way through their stay.
I take great satisfaction in being there to support and be supported by the team as we all strive to make a difference in all our resident's days at Ael-y-Bryn.
Outside of work, I enjoy spending time with my children, walking my dog in the mountains and holidaying in Cyprus.
Job Title: Activities/well being co-ordinator
Joined: 2023
Hello guys- My name is Sukena or Suki for short. I absolutely love my role at Ael-y-Bryn care home. I am on hand 5 days a week. I support, stimulate and entertain our residents and families. I support management in bringing the best entertainment acts into the home so our residents and families can enjoy themselves. I also facilitate any important events like birthdays, anniversaries etc.
Ael-y-Bryn is a great home and we have so much fun-if you have any questions or suggestions regarding activities or events you would like to see-please contact the home and ask for Suki.
Job Title: Handyman
Joined: 2023
Hi all My name is Dan. I have been at Ael-y-Bryn for 12 months now. Joining the team was the best career move I have made to date. My main role is the upkeep of the home and making sure the grounds, safety checks, decoration and refurbishments are all in hand. I take great pride in my work and ensuring we are offering a fantastic facility.
Before joining Ael-y-bryn I was a carer myself for almost 20 years. I love to interact with and support the residents as well.
I can put my hand on anything and love to work on any home improvements.
Outside of work I am a dad to 4 wonderful children and love a pint of Guinness to watch the rugby at the weekends.
Job Title: Head Cook
Joined: 2016
Hi all, my name is Gillian- I have been the head cook at Ael-y-Bryn care home for 8 years. I take great pride in my role offering our residents a wide choice of nutritious meals. We maintain the highest standards and are very proud of our 5-star food and hygiene rating.