Ael-y-Bryn Care Home

160 Llanllienwen Road, Cwmrhydyceirw, Morriston, Swansea SA6 6LT
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9.8 66 Reviews
  • Ael-y-Bryn Care Home, Swansea
Ael-Y-Bryn provides high quality care for up to 30 residents some living with dementia who are no longer able to fully look after themselves. Staff do their utmost to provide residents with a friendly and comfortable atmosphere where they can feel at home.

Residents are treated as individuals and their unique qualities, abilities, interests and needs are always taken into account when designing individual care plans. The supportive staff strive to enhance residents’ lives by providing appropriate, person-centred care and helping them to engage in stimulating activities.

Menus are tasty and nutritious, made using fresh and seasonal produce. The team are very proud of their 5-star rating.

Ael-y-bryn care home pride ourselves on being a small, fun, homely home where everybody knows and looks after each other.

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Care Provided by Ael-y-Bryn Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Andrew Williams (Home Manager)
  • Admission Criteria
    • Essentially we are here to help & support anyone needing 24hr residential care.
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Ael-y-Bryn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,000

  • Prices of rooms can be discussed with a member of the management team either over the phone or when viewing the care home. Prices are dependant on the room available, large/small room/en-suite/non-ensuite & the level of needs of each resident.
  • (these prices are only a guideline, please contact Ael-y-Bryn Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Families & friends welcome to visit throughout the day and early evening


  • Parking

  • Car park at rear of property


Ael-y-Bryn Care Home Reviews (66)

Total of 66, showing 41-60
9.8

Ael-y-Bryn Care Home has a Review Score of 9.8 (9.781) out of 10, based on 47 reviews in the last 2 years. Over all time Ael-y-Bryn Care Home has 66 reviews.

Overall Experience

  • 61
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  • 1

Date Published

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Review from M E (Son of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management is very helpful and efficient. The staff except for one, are very caring and pleasant.

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

Thank you for your kind and honest feedback. This minor issue has since been looked into and addressed.


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Review from Vivienne D (Daughter of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly couldn’t ask for a better care home for my mum to be in! The staff and the care that Mum gets is fantastic! It’s like one big happy family there, always lots of entertainment and all the family are included! It’s a great care home!

Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home

We really appreciate your feedback and lovely comments. I will pass on your words to the rest of our wonderful team.


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Review from M J (Daughter of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The 5-star reviews on this site must be fictitious because the Ael Y Bryn my mother was at for 5 days was atrocious.
My mother was spotless when she went in for a week's respite and within 5 days was a shadow of herself, her face was pale and drawn, she was smelling of urine because they were not changing
her pads regularly or washing her, her legs had weeping blisters with a dirty bandage on, she had faeces on her dress and a bruise on her foot and hand.
I packed up my mother's belongings and took her home.
The staff are nasty and sharp with the service users and I would not treat my dogs the way they treat people. They are a disgrace and vulnerable people should not be in their care!

Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home

I am deeply sorry your mother had a bad experience at our care home; we acknowledge how upsetting this must be for you and your mother. Please accept our sincere apologies. Our staff aim to do their very best for every resident. In this case your mother was highly distressed at being away from home/family and refused to communicate in English. Had you informed us that she was known to do this then we would never have agreed her placement to avoid her any distress. Given the circumstances our staff did their very best including providing one on one care at times when needed. Despite all of the above I am mindful that you have had a bad experience at our home and so would once again apologise for any distress caused and for the disruption to your 2 week respite plans.


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Review from Adrian H (Son of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since 2021. She is looking healthier now then she has been for several years. The staff and management are excellent and obviously care about their residents, treating them all with respect and dignity.
My mother is very happy there and enjoys having company around her.
Any
issues I have had (not many) have been dealt with promptly.
I would and have recommended Ael-Y-Bryn to anyone.
The home could do with modernising but as for the staff, I can't fault them.

Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home

Thank you so much for your feedback, positive review and comments they are much appreciated.


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Review from R V (Son of Resident) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ael-y-Bryn has worked through a very difficult period extremely well, excellent care provided and communication from staff. Social activities have been good throughout as far as possible, one point to highlight is that the staff are regular which obviously helps with both communication and as a constant
to us and to the residents.

Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home

Thank you for your review & kind feedback. Regular and familiar faces are essential to building great relationships with our residents and families.


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Review from Andrew D (Son of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall level of care for my mum so far has been excellent, she appears happy which is a direct result of the quality of the staff and management. The care home is very accommodating with regard to family visits and celebrations.

Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home

Thank you for your lovely feedback. Our residents and families deserve the best which we always strive to provide at Ael-y-Bryn.


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Review from A W (Daughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Ael-y-Bryn for over a year now and is very much part of the Ael-y-Bryn family. I feel safe in the knowledge that the wonderful staff don't just look after him but genuinely care. I am always made to feel very welcome and encouraged to give my opinion on what's best for Dad. The
environment is a bit tired (hence the good rather than excellent rating) but don't let that deceive you, it's the people, not the building that made me choose this place and I thank my lucky stars that I did!

Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home

We really appreciate your feedback and wonderful words about our care staff team. We count ourselves very lucky to be able to care and support residents and families. I look forward to updating you on some of our exciting plans to update certain areas of the home in the very near future.


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Review from Phillip D (Son of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a wonderful welcome and has settled in really well. The staff and management are excellent. We are kept well informed at all times. My mother appears happy and contented and we love to see the photos of her joining in the activities that the home provides.

Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home

Thank you for your kind words, they mean a lot to the team.


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Review from E L (Daughter of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since 2019. I will forever be grateful to my sister for finding Ael-y-Bryn. It is the most difficult decision to put your parents in a care home but Ael-y-Bryn have made things so much easier. My mum is so well cared for. The amount of activities the residents do is excellent
and they want for nothing. The staff are like family friends and you can see it's a vocation for them, not just a job.

Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home

Thank you so much for your kind words, it means a lot to the whole team.


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Review from Christine C (Daughter of Resident) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been a resident at Ael-y-Bryn for 4 years and has been treated with so much love by the staff, it’s a home from home with yummy food and a great atmosphere for everyone there. So good I’d go there myself. Can’t give a better recommendation than that.

Reply from Angela Law, Manager at Ael-y-Bryn Care Home

Thank you so much for your kind words, it is our pleasure!


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Review from Kelly P (Daughter of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Ael-y-Bryn Care Home has been fantastic. The staff are supportive, friendly and caring.

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Review from R P (Son of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff really helpful. Very clean, my father loves his food. Staff fantastic towards my dad can't ask for anymore.

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Review from Samantha R (Daughter of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst looking after my mum on her own and whilst being in hospital, on arriving here with emotions out of my control. The manager, staff everyone who is involved in this care home is amazing. So loving and caring.

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Review from E G (Niece of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding in all ways. It's a pleasure to walk through the door and it's a comfort to know my auntie is well looked after. Well done to all.

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Review from Sasha G (Granddaughter of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommendation Ael Y Bryn enough. My grandfather is glowing after being at Ael Y Bryn for seven months. The staff there are like family to us now. He is treated with the utmost dignity. He tells me that the food is “amazing” and he’s a very fussy man when it comes to his food. The range of
activities they offer is second to none, from the local schools visiting weekly to even having animals visit (including a small pony). I absolutely love seeing what they are getting up to from their posts on their social media page. The building and grounds are outstanding in appearance and cleanliness. All in all, I wouldn’t trust anyone else with my grandfathers care.

Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home

Thank you so much for your kind words. The staff and managers work so hard to make a difference and it is lovely when their work is noticed and appreciated.


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Review from Norman E (Nephew of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my aunt up to six times a week and always find the atmosphere first-class. The staff are very caring and provide a great service. All aspects of the home are excellent. The meals, cleanliness and the security are first class. My aunt has been a resident for 21 months and is happy and contented.
I would certainly recommend this care home to anyone looking for a place where their loved one can be cared for in a proficient, efficient and caring manner.

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Review from Linda E (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my family member moved to Ael-y-Bryn six months ago, I've become increasingly convinced that it's the care staff and management that make this care home so successful. They are friendly, helpful, empathic and very caring, and, most importantly, really enjoy their jobs - and this also extends to
the catering and maintenance staff. Caring is quite obviously a vocation for so many of them, and there are always plenty of staff on duty.


I’ve noticed there is an exceptionally low staff turnover, which means that all the carers know each resident really well, and can easily pick up when they are upset or feeling unwell. The managers are very approachable and sensitive to the pressures family members may have been under prior to a resident's arrival at the home. The home is bright, always smells fresh and is very clean. You won't find a lifeless, lethargic atmosphere here!


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Review from Leanna B (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff lovely and caring and respectful. Lovely and clean. Happy - they have lots going on to entertain residents. Clean - smells nice. Organised.

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Review from Louise K (Daughter of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than satisfied with the excellent care and facilities. I cannot fault anything. Staff are always exceptional to my mother and myself. I would highly recommend this care home it's superb.

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Review from Jayne M (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home from home. Happy, loving staff that Mum really enjoys being with. Food is wonderful. Mum blames the new chef for all her clothes becoming too tight!

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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Ael-y-Bryn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for Ael-y-Bryn Care Home is calculated as follows: ( (478 Excellents x 5) + (60 Goods x 4) + (7 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 557 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ael-y-Bryn Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (6)

Andrew

Andrew Williams

Job Title: Home Manager

Joined: 2018

Hello all my name is Andrew- I am the very proud manager of Ael-y-bryn care home.


My journey in the care sector started in the year 2000 almost 25 years ago. It began with young adults, then moving on to more clinical settings and hospital work to now residential elderly care at Ael-y-bryn where I have been for almost 7 years.


I am passionate about my role, delivering high standards and excellent levels of care not only to my residents but also to their families and my fantastic staff team. My door is always open to chat and solve any problems or queries you may have.


Outside of work, I love to spend time with my family and close friends. My favourite hobbies are cricket and football-most weekends you will find me somewhere across the country watching and supporting my teams.
I love to travel to different parts of the world and experience different cultures on offer. My favourite holiday destination to date would have to be the east coast of Australia and Byron Bay.


Elaine

Elaine Ferris

Job Title: Deputy Home Manager

Joined: 2022

Hi, my name is Elaine. I joined Ael-y-Bryn Care Home 2 years ago initially as a team leader on the day's team.


I have since progressed to deputy manager. I have been in the care industry for 35 years in a variety of different roles over the years. I take great pride in my role working closely alongside the home manager & care staff team in striving to deliver the best care possible to our residents. I love my role as no two days are the same and I like to be kept on my toes.


Outside of work, I like to spend time with my family and friends. I enjoy my foreign holidays-favourite destination being Corfu.


Natalie

Natalie Johnson

Job Title: Home administrator

Joined: 2021

My name is Natalie Johnson. I joined Ael-y-Bryn Care Home 3 years ago as a home administrator. I enjoy my role within the home and the great team we have.


My role at Ael-y-Bryn is to support the management team with the business aspect of the home, also supporting residents and families. From the pre-admission stage all the way through their stay.


I take great satisfaction in being there to support and be supported by the team as we all strive to make a difference in all our resident's days at Ael-y-Bryn.


Outside of work, I enjoy spending time with my children, walking my dog in the mountains and holidaying in Cyprus.


Sukena

Sukena Wickham

Job Title: Activities/well being co-ordinator

Joined: 2023

Hello guys- My name is Sukena or Suki for short. I absolutely love my role at Ael-y-Bryn care home. I am on hand 5 days a week. I support, stimulate and entertain our residents and families. I support management in bringing the best entertainment acts into the home so our residents and families can enjoy themselves. I also facilitate any important events like birthdays, anniversaries etc.


Ael-y-Bryn is a great home and we have so much fun-if you have any questions or suggestions regarding activities or events you would like to see-please contact the home and ask for Suki.


Dan

Dan Crumbie

Job Title: Handyman

Joined: 2023

Hi all My name is Dan. I have been at Ael-y-Bryn for 12 months now. Joining the team was the best career move I have made to date. My main role is the upkeep of the home and making sure the grounds, safety checks, decoration and refurbishments are all in hand. I take great pride in my work and ensuring we are offering a fantastic facility.


Before joining Ael-y-bryn I was a carer myself for almost 20 years. I love to interact with and support the residents as well.


I can put my hand on anything and love to work on any home improvements.


Outside of work I am a dad to 4 wonderful children and love a pint of Guinness to watch the rugby at the weekends.


Gillian

Gillian Hicks

Job Title: Head Cook

Joined: 2016

Hi all, my name is Gillian- I have been the head cook at Ael-y-Bryn care home for 8 years. I take great pride in my role offering our residents a wide choice of nutritious meals. We maintain the highest standards and are very proud of our 5-star food and hygiene rating.