Castle Graig Residential & Nursing Home

93 Salem Road, Swansea SA6 8NN
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8.5 15 Reviews
  • Castle Graig Residential & Nursing Home, Swansea
Located in the quiet suburb of Plasmarl, Castle Craig Nursing Home has been providing a high standard of nursing and residential care for over 20 years.

Residents have access to several lounges with specially designed furniture and a spacious dining room. The Home has a range of comfortable and well equipped bedrooms most of which are en-suite.

A secure patio area is available to enjoy when the weather permits. Close attention is paid to residents specific dietary needs and fresh, nutritional meals, with any cultural requirements taken into consideration, are served each day.

Dementia Friendly Garden has been a lovely sanctuary where anyone can reunite with nature, listening to calming water fountain and enjoy veg grown in the polytunel.

An activities co-ordinator supports residents to join in a variety of activities ensuring each resident’s wishes are respected. Through the staff and management the Home offers a wealth of experience and focus on person centred care to provide residents with a relaxing and peaceful living environment.

Highly committed staff always makes sure that residents are well cared for and supported.

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Care Provided by Castle Graig Residential & Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Navagrace Ltd
  • Person in charge
  • Izabela Cemor (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Castle Graig Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Home is following Covid 19 visiting requirements.


  • Parking

  • Parking Available on site.


Castle Graig Residential & Nursing Home Reviews (15)

8.5

Castle Graig Residential & Nursing Home has a Review Score of 8.5 (8.516) out of 10, based on 3 reviews in the last 2 years. Over all time Castle Graig Residential & Nursing Home has 15 reviews.

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Review from Victoria T (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not stress enough how wonderful this nursing home is, my father was extremely unwell when he arrived over a year ago, bed bound and end of life. Now thanks to the dedication of all the staff, he walks with his zimmerframe into the lounge and dining room. Thank you all at Castle Graig Residential
& Nursing Home.

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Review from Audrey J (Relative of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and support they give to the residents. I am always kept informed of any health issues and any activities that may be arranged.

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Review from Bev D (Daughter of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle Graig Residential & Nursing Home provides excellent, professional residential and nursing care. My mother feels safe and cared for which gives me peace of mind. All staff are extremely friendly, kind and caring.

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Review from Barbara G (Daughter of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for the last 18 months. She is on a gluten-free diet also suffers from dementia. The staff looking after my mum are absolutely brilliant they care for her as if she was their mum, they are very kind and understanding and after a recent stay in hospital she was very glad to
be back home in her lovely room. She is well cared for, clean and well fed. You couldn't ask for better. She couldn't be happier.

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Review from Alison P (Niece of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt became a resident here after suffering a stroke at the age of 89. She also has dementia. Whilst here my aunt fell and broke her hip (not the homes fault) was given immediate treatment and taken to hospital where a hip replacement was done. She has received excellent care here and has settled
well. It took a while but she really likes it here. She doesn't stop saying how good the food is. The staff are very friendly and cheerful. I visit often so was upset during this pandemic but the senior carer arranged for me to ring at any time and then very quickly arranged a video chat program which has been a godsend. The activities coordinator rings me every week for a video chat and it is so wonderful to see my aunt so well and happy. This is an excellent home with really good facilities. They do a lot for their residents and in my opinion, go above and beyond the call of duty. Well done to every member of staff.

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Review from Sylvia D (Niece of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Castle Graig for nearly year. Since she's been there the staff have been very caring and helpful and since the lockdown we haven't been able to see her but they have been doing video calling so this is great. Just want to thank everyone for their support and help for my aunt.

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Review from Linzi E (Granddaughter of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home, my nanna is happy here and they are doing a brilliant job keeping us in touch with our relatives during their difficult time. Thank you to the activities coordinator, keep up the good work I really appreciate everything you are doing.

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Review from Verna H (Niece of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good service and friendly staff, have been fantastic to keep Covid out of the home, and the activities coordinator has gone the extra mile to link us online. Thank you all for all you have done. Will be happy when we can get back to visit.

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Review from Martin T (Son of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is 91 and has been a resident for 11 months. She has Parkinson's dementia, is blind and doubly incontinent. As a result, she is difficult to engage or understand many activities. I think the staff have treated my mum with patience and respect. I found on my various visits all staff and management
to be friendly and helpful.
The current lockdown has been exceptionally difficult times for all.

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Review from C A (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express how I feel about the care, staff and facilities that they have shown my mother. Her care is second to none, though suffering with Dementia, I have seen an improvement in her overall condition and personal appearance. Her health has improved since moving her to this home. The staff
are magic.

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Review from Vicky W (Daughter of Resident) published on 4 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Castle Graig on 29 January 2018 and passed away on 20 March 2018. She had vascular dementia, and sadly never got the chance to join in the life of the home or the activities available. Her care was provided with patience and kindness and consideration at all times and the
staff are to be commended for the way they do a difficult job. I can't comment much on the food provided, but it was clear that there is a varied diet available and efforts are made to provide for preferences. The dining and lounge areas are cheerful and there are plans afoot for an outside leisure area to be extended. I was able to personalise her room, to visit whenever I wished and in her final days everything possible was done to make her comfortable and pain - and distress-free. I was made to feel like one of Castle Graig's family and supported at a very difficult time. I would have no hesitation in recommending the home and would be happy to end my own days there if need be.

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Review from David J (Son of Resident) published on 2 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always been impressed with the level of care my mother has received since becoming a resident (2013) The staff are very professional and easy to talk to. My mother is very happy and gets on with all the staff.

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Review from Jeffrey S (Son of Resident) published on 27 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was with great sadness that I organised the transfer of my mother from her home in Swansea to Castle Craig Nursing Home two years ago. My mother who was 97 at the time became so unsteady on her feet, suffering occasional fits, that I had no other option but to put her in care. I chose Castle Craig
Nursing Home as it was close to her home and on visiting the premises I found the staff very friendly and helpful. As I live in Stratford-Upon-Avon, I find it difficult visiting my mother regularly- normally visit monthly for 2/3 days but the staff keep me informed of her condition. The overall standard, i would judge as good/excellent and of good value for money.

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Review from Paula F (Daughter of Resident) published on 13 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been a resident at Castle Craig Nursing Home since September 2009. Dad is treated as an individual, with kindness consideration and dignity. Staff go out of their way to make everyone feel at home. The home has a friendly, happy relaxed atmosphere and family and friends are welcomed and actively
encouraged to join in with activities. Food at the home is very good and consideration is always given to individual likes and dislikes. Dad has his own room and bathroom which is kept clean. He is always dressed in his own clothes, which are clean and fresh and has regular on site haircuts. I know dad is safe and well cared for in a professional and kind hearted manner.

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Review from David E (Son of Resident) published on 7 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident at Castle Graig care home in September 2013. She has developed bed sores because she is constantly turned in her bed and repositioned, even at night. When an old injury opened up on her ankle new positioning in bed, the use of plasters and a surgical "booty" helped close
the wound again.From time to time my mother is given food that does not agree with her eg fizzy drinks etc. On the whole though her care is good.

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Current Review Score: 8.5 (8.516)

Overview of Review Score

The Review Score of 8.5 (8.516) out of 10 for Castle Graig Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Castle Graig Residential & Nursing Home is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.655 Points relating to the number of positive Reviews for Castle Graig Residential & Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 3 Positive Reviews ÷ 7.4 = 0.405

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Castle Graig Residential & Nursing Home

What types of Care is Castle Graig Residential & Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Castle Graig Residential & Nursing Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Castle Graig Residential & Nursing Home have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Castle Graig Residential & Nursing Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Castle Graig Residential & Nursing Home to the centre of Swansea?

2.2 mile(s) as the crow flies, distance by road may be significantly further.