Barchester Awel-Y-Mor Care Home

Brynafon Road, Gorseinon, Swansea SA4 4YF
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9.8 61 Reviews
  • Barchester Awel-Y-Mor Care Home, Swansea
Awel-Y-Mor is a Swansea-based rehabilitation centre with a proven track record of supporting the local community. It provides high dependency care, active and slow-stream rehabilitation and respite care.

It welcomes young physically disabled adults who have experienced traumatic or acquired brain injury, Spinal injury or who have other physical disabilities and complex needs. It also provides care for young people who suffer from congenital illnesses and those who have learning disabilities.

It has strong links with local GP services and an excellent activities programme.
Staff work hard to enable all residents to enjoy individual choice & lifestyle preferences throughout their stay, with their own care plan organised in collaboration with key workers.

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Care Provided by Barchester Awel-Y-Mor Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lynda Hamilton-Shaw (Manager)
  • Admission Criteria
    • Full pre admission needs assessment carried out
    • Ages 18+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Barchester Awel-Y-Mor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,800

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Awel-Y-Mor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Awel-Y-Mor Care Home Reviews (61)

Total of 61, showing 41-60
9.8

Barchester Awel-Y-Mor Care Home has a Review Score of 9.8 (9.832) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Awel-Y-Mor Care Home has 61 reviews.

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Review from Miriam G (Private Carer of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and attention given to our young girl have been excellent. So bless we found Awel-y-Mor. Carers very friendly.

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Review from Tracey T (Daughter of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Awel-y-Mor for a year. He had been seriously ill after suffering a brain haemorrhage and required 24-hour specialist care. We had viewed several homes in the locality, prior to visiting Awel-y-Mor. On our first visit to Awel-y-Mor, we were shown around by a lovely welcoming
carer who put our minds at ease and explained everything clearly. The first impression and general feel of the place was that of warmth. My father was cared for impeccably by all staff members who cared for him like they were looking after their own dad. Amazing place.

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Review from Eiddwen H (Mother of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Son is being well cared for.

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Review from A P (Sister-in-law of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my brother-in-law has been brilliant. The staff have been very helpful and friendly.

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Review from B M (Friend of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this to be a good nursing home, the staff are good, some are excellent but as always they could do with more staff.

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Review from Barry G (Son of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and committed, the standard of care is very high. The building is functional and well kept. Facilities are suitable and thought has clearly been involved in their planning.
Although the building isn't an old, fancy mansion and there are clearly budgetary constraints on what can be
achieved at this facility. Hard work and genuinely caring employees make Awel-y-Mor excellent value and a good quality of life. It is possible to pay a lot more elsewhere but it would be hard to get more than is on offer here.
More work could be done on diet plans for residents.

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Review from Christina S (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable room, friendly, helpful staff, good food.

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Review from Sonia S (Mother of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was impressed with the meeting we had as far as I am concerned there was nothing I could complain about. I am quite happy with the care my son is having, I would not like him to go elsewhere.

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Review from J H (Sister of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident for 2 years.


During that time, he has been well cared for. The staff are very kind, friendly, some are exceptional. They bother to get to know the person in their care and accommodate their needs/interests and build confidence.


The activities team organise events

and take residents out as much as they are able - from rugby to theatre to picnics, meals etc.


The home occasionally has "restaurant evenings" where families join the residents for a lovely meal and entertainment.


Overall, he is well cared for and I don't worry that he is safe.


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Review from Ian D (Husband of Resident) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has received wonderful care here for 15 years.

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Review from Kirsty P (Cousin of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think it's always clean, very welcoming place. They are very well looked after.
The staff are very good at what they are doing.

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Review from Tyron E (Brother of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is well looked after.

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Review from A L (Mother of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care and friendly staff.
My son is happy here.

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Review from C J (Brother of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been in Awel-y-Mor Care Centre for about 4 years.
His main carer (our mother) passed away in 2011, but he had been in other care establishments prior to arriving in Gorseinon.
With Down syndrome and unable to communicate, he went through a harrowing grieving period.
He needed good
nursing care, which he has always received in Awel-y-Mor.
My sister and I have been very pleased with the overall care.
The staff are friendly every time I visit.

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Review from Sonia S (Son of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The meeting was very good, all aspects were spoken about. There were no complaints, everybody was happy with the home and the care their relatives were having.

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Review from Pamela H (Mother of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son appears well cared for and has improved in many ways since being in the care of Awel-y-Mor Care Centre. Thank you to everyone.

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Review from Emma L (Daughter of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is very good from the time I moved in, I was welcomed by all staff and all the staff are all very helpful to me. As a visitor to the home several times a week I can say I have always been welcomed when entering and always been kind and friendly.

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Review from D J (Brother of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No comment. Everything is fine.

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Review from Leanne W (Daughter of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy and requires a lot of attention. All his needs are fulfilled.

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Review from Ann B (Daughter of Resident) published on 4 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family have had an excellent experience here. The management and carers are professional, knowledgably and very caring to residents and visitors alike. The facilities and activities are excellent, plentiful and well run and there are many communal areas to suit individual needs. A care home
is never going to be quite like a private home (living in your own home) but I'd say this is as close as it gets.

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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Barchester Awel-Y-Mor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Barchester Awel-Y-Mor Care Home is calculated as follows: ( (139 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 161 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Awel-Y-Mor Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (15)

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Meet the Team (6)

Lynda

Lynda Hamilton-Shaw

Job Title: General Manager

Joined: 2013

Hi, I'm Lynda, the General Manager here at Awel-Y-Mor, and I would like to welcome you to our home.


I started at Awel-Y-Mor in January 2013 and became General Manager in October 2015. I am responsible for the day-to-day running of the home, ensuring all staff provide excellent care to residents, and promoting a happy and friendly atmosphere in which family and friends can feel welcome and know their loved one is cared for and supported.


Rachel

Rachel Walters

Job Title: Deputy Manager

Rachael has vast experience with brain injuries and complex needs. She has previously worked at Awel-Y-Mor before and has now returned as Deputy Manager.


Nicola

Nicola Rees

Job Title: Head of Unit

I have been with Awel Y Mor for 6 years.  I started working here as a carer and have since completed my professional training and qualified as an RGN. I have been fortunate to be able to continue my career progression and I am now proud to be a Head of the Unit.  


Rebekah

Rebekah Thomas

Job Title: Head of Unit

Rebekah is the Head of the Unit here at Awel-Y-Mor.


Molly

Molly Jones

Job Title: Physiotherapist

I provide specialist assessment and treatment programs for residents, and I am responsible for the day-to-day running of the physiotherapy department. I have worked in the NHS since 2003, in community and neurology, before joining the physio team here at the home in 2021. I qualified as a physio in the Philippines in 2001 and completed my master’s degree in chronic conditions management in 2013.


Natalie

Natalie John

Job Title: Physiotherapist

I provide physiotherapy treatment for residents at Awel-Y-Mor with the help of our therapy assistant, Marlene. We work with residents to help them achieve their goals and reach their full potential. I qualified as a physiotherapist in 2012 and gained my master's in 2017. I have worked previously in the NHS.