I would always recommend this wonderful place to anyone
Marion H (Mother of Resident)
A wonderful place, cannot fault it. Management and staff are brilliant
Jackie T (Sister of Resident)
The first impression and general feel of the place was that of warmth
Tracey T (Daughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Awel-Y-Mor Care Home has a Review Score of 9.8 (9.832) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Awel-Y-Mor Care Home has 61 reviews.
Review from Don O (Resident) published on 21 July 2015
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.832) out of 10 for Barchester Awel-Y-Mor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.832 for Barchester Awel-Y-Mor Care Home is calculated as follows: ( (139 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 161 Ratings = 4.832
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Awel-Y-Mor Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: General Manager
Joined: 2013
Hi, I'm Lynda, the General Manager here at Awel-Y-Mor, and I would like to welcome you to our home.
I started at Awel-Y-Mor in January 2013 and became General Manager in October 2015. I am responsible for the day-to-day running of the home, ensuring all staff provide excellent care to residents, and promoting a happy and friendly atmosphere in which family and friends can feel welcome and know their loved one is cared for and supported.
Job Title: Deputy Manager
Rachael has vast experience with brain injuries and complex needs. She has previously worked at Awel-Y-Mor before and has now returned as Deputy Manager.
Job Title: Head of Unit
I have been with Awel Y Mor for 6 years. I started working here as a carer and have since completed my professional training and qualified as an RGN. I have been fortunate to be able to continue my career progression and I am now proud to be a Head of the Unit.
Job Title: Head of Unit
Rebekah is the Head of the Unit here at Awel-Y-Mor.
Job Title: Physiotherapist
I provide specialist assessment and treatment programs for residents, and I am responsible for the day-to-day running of the physiotherapy department. I have worked in the NHS since 2003, in community and neurology, before joining the physio team here at the home in 2021. I qualified as a physio in the Philippines in 2001 and completed my master’s degree in chronic conditions management in 2013.
Job Title: Physiotherapist
I provide physiotherapy treatment for residents at Awel-Y-Mor with the help of our therapy assistant, Marlene. We work with residents to help them achieve their goals and reach their full potential. I qualified as a physiotherapist in 2012 and gained my master's in 2017. I have worked previously in the NHS.
