Brynfield Manor Nursing & Residential Care Home
42 Brynfield Road, Langland Bay,
Swansea
SA3 4SX
Free and easy parking
Brynfield Manor Nursing & Residential Care Home has a Review Score of 10 (10.000) out of 10, based on 45 reviews in the last 2 years. Over all time Brynfield Manor Nursing & Residential Care Home has 143 reviews.
Review from Karon D (Friend of Resident) published on 8 April 2025
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Karon,Thank you so much for your kind words and for taking the time to leave such a thoughtful review. Were delighted to hear that you consistently have a positive experience when visiting Brynfield Manor.Our team takes great pride in delivering compassionate care and creating a warm, welcoming environment for both residents and their loved ones. It means a lot to us that youve noticed the efforts of not only our care staff, but also our domestic team everyone plays a vital role in making Brynfield a special place.We really appreciate your feedback and look forward to welcoming you again soon.Warm regards,
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Review from Daniella M (Granddaughter of Resident) published on 7 April 2025
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5.0 out of 5
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Review from James D (Son of Resident) published on 11 March 2025
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear James,Thank you for your kind words and for taking the time to share your experience. We are truly delighted to hear that your mother has received outstanding care and that you hold our home in such high regard.Our team is dedicated to providing the highest quality of care in a compassionate and respectful environment, and your feedback is a wonderful testament to their hard work and commitment. It means a great deal to us to know that we have made a positive difference to your mothers well-being.If there is anything we can do to further support you or your mother, please dont hesitate to reach out.Cofion cynnes / Kind regards,Jason
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Review from Rachel S (Granddaughter of Resident) published on 3 February 2025
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5.0 out of 5
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Review from Susan H (Daughter of Resident) published on 3 February 2025
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5.0 out of 5
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Review from Julie W (Niece of Resident) published on 3 February 2025
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5.0 out of 5
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Review from John L (Husband of Resident) published on 3 February 2025
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5.0 out of 5
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Review from J S (Husband of Resident) published on 12 December 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you for your kind feedback about Brynfield Manor. We are thrilled you found the food, staff and overall experience very good. Our team, led by the incredible manager, works tirelessly to create a welcoming environment for residents and families. The manager's exceptional leadership, dedication and care have shaped Brynfield Manor into the wonderful place it is today. She inspires our staff to deliver the highest standards of care and compassion daily. From our talented kitchen team, who prepare delicious meals, to our caring staff, who ensure dignity and respect in every interaction, everyone contributes to making Brynfield Manor exceptional. Your recognition of their hard work means so much to us. Thank you again for your support. It motivates us to keep providing the best possible care. If we can assist you further, please don't hesitate to reach out.
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Review from S M (Daughter of Resident) published on 6 December 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you so much for your kind words and glowing review. It's truly heartening to hear that your mother is receiving the care and attention she deserves and that our team's dedication is making a meaningful difference. We strive to create an environment where warmth, respect and compassion are at the core of everything we do. It's wonderful to know that Mum feels at home with us. Our staff take immense pride in providing the highest standards of care and your feedback validates their efforts. It's an honour to be trusted with your mother's care and we'll continue to ensure she receives the very best. Thank you once again for your thoughtful review and for choosing Langland Care. If there's anything more we can do, please don't hesitate to reach out.
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Review from Christopher W (Son of Resident) published on 6 December 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you for your thoughtful and generous review is greatly appreciated and its truly humbling to hear such high praise for Brynfield Manor Nursing and Residential Care Home. At the heart of everything we do is a commitment to providing a compassionate, dignified environment where residents receive not only expert care but the respect and warmth they deserve. Your kind recognition of our dedicated staff, who are the very backbone of the home, is a testament to their unwavering professionalism and commitment to the highest standards of care. It's reassuring to know that our efforts resonate so strongly with you and your family. We are honoured to be entrusted with your loved ones care and will continue to maintain the excellent standards you have so rightly highlighted. Thank you for your trust and for your thoughtful recommendation.
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Review from K H (Son of Resident) published on 21 November 2024
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5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you for taking the time to leave such a thoughtful review. We are truly delighted to hear that your mum and dad have had an excellent experience at Brynfield Manor. Our dedicated team strives to provide the highest standard of care and attention to all our residents and it means a great deal to know that their efforts are appreciated. Kindness, dignity and personalised support are at the heart of everything we do and we're so pleased to hear that this has been reflected in your parents' experience. Should you ever have any questions, suggestions or additional feedback, please don't hesitate to reach out. We are always here to ensure that Brynfield Manor feels like a true home for our residents and their families.
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Review from S W (Resident) published on 21 November 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you for your kind feedback. The manager is leading a fantastic care team at Brynfield Manor and we are incredibly proud of the exceptional work they do. Our team is fully committed to delivering the highest possible standards of care, ensuring that every resident is treated with dignity, respect and compassion. From the meals prepared in our kitchen to the care provided by our staff, we aim to create a homely and welcoming environment for all. Your feedback reassures us that we're on the right path and we will continue to maintain these high standards every day. Should you need anything or have any suggestions, please don't hesitate to reach out.
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Review from Beverly P (Friend of Resident) published on 19 November 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Beverly, thank you for your kind and heartfelt review. We are delighted to hear that the care and support you and your friend received made such a difference during a difficult time. At Brynfield Manor and Newton Grange, we are proud that we have not used agency staff for the past three years. This approach ensures continuity of care, which is so important for both residents and staff. It allows our team to build stronger relationships with our residents, fostering a sense of familiarity and trust that truly enhances the quality of care we provide. Your feedback is incredibly meaningful and I will share it with our staff who always strive to go above and beyond. If there's anything we can assist you with in the future, please don't hesitate to get in touch.
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Review from Marie F (Resident) published on 5 November 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Marie, thank you very much for your thoughtful and positive review. We are delighted to hear that your experience at Brynfield Manor has been enjoyable and that you feel well cared for. It's always rewarding for us to know that our residents appreciate the high standards we strive to maintain. Our five-star kitchen team takes great pride in preparing quality meals and we're so pleased that you're enjoying them. We are equally proud of our dedicated care team, led by our exceptional manager who is a certified dementia champion. Her passion for compassionate care is reflected in everything we do here at Brynfield Manor, ensuring a warm, safe and dignified environment for all our residents. Your feedback is truly valued and we are here to assist in any way to continue making your experience with us outstanding. Thank you, once again, for sharing your thoughts. Warmest regards, Jason.
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Review from Neil F (Resident) published on 5 November 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Neil, thank you for taking the time to share your wonderful experience at Brynfield Manor. We are thrilled to know that our warm welcome and excellent accommodation have contributed to your positive stay. Our culinary team is dedicated to providing first-class dining and it's heartening to hear that you are enjoying the meals. We also take great pride in offering engaging entertainment and having a supportive staff who are always ready to assist. Creating a warm and fulfilling environment for our residents is our priority and your feedback reinforces our commitment to excellence. We truly appreciate your kind words and we are here to ensure your continued satisfaction during your time with us. Thank you, once again, for sharing your thoughts. Warmest regards, Jason.
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Review from Patrice L (Wife of Resident) published on 29 October 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Patrice, thank you deeply for sharing your heartfelt words about Brynfield Manor. It means so much to us to know that you feel peace of mind entrusting your husband's care to our team. We are honoured to be a place of comfort and joy for you both. The relationships our staff build with each resident lie at the heart of our approach and we feel truly privileged to know and care for each individual. By choosing not to use agency staff, our dedicated team forms meaningful connections that allow them to understand and meet each resident's unique needs in a personal, compassionate manner. We're also incredibly fortunate to have our manageress, whose unwavering commitment to excellence ensures that every aspect of our care meets the highest standards. Her focus and leadership greatly enhance the care we provide and her dedication shines through in every detail. Thank you again for your trust and kind words. It is an honor to care for your husband and we are here for you.
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Review from Christopher H (Partner of Resident) published on 29 October 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Christopher, thank you for taking the time to share your feedback about Langland Care. We're pleased to hear your thoughts on our facilities, staff and the level of care and support provided. Our team is committed to ensuring all residents are treated with dignity and we continuously strive to offer a clean, safe and welcoming environment. Your comments are very valuable to us as we look for ways to enhance our services. Please don't hesitate to reach out if you have any further thoughts or suggestions. Kind regards, Jason.
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Review from C W (Wife of Resident) published on 27 September 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you for your fantastic review! We're thrilled to hear that you and your husband enjoy your visits to Brynfield Manor. Creating a pleasant and welcoming environment for our residents and their families is our top priority and we're glad to know our efforts are making a positive impact. Our dedicated staff are committed to providing exceptional care, ensuring that every resident feels valued and supported. We take pride in the relationships we build and strive to exceed expectations at every turn. If you have any suggestions or ideas to enhance your experience further, please feel free to share. We look forward to your next visit and to continuing to provide the outstanding service that Brynfield Manor is known for! Warm regards, Jason.
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Review from Hugh J (Nephew of Resident) published on 27 September 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Hugh, thank you for your kind review. We are honoured that you chose Brynfield Manor for your aunt's care and we're thrilled our staff and facilities met your expectations. At Brynfield Manor, we prioritise dignity and compassion in every interaction. Our care team is dedicated to treating residents with respect, ensuring they feel valued and cherished. The personal connections our staff build through thoughtful gestures, active listening and genuine companionship are what set us apart. We're delighted you appreciated our welcoming environment and the beautiful views of Langland Bay. Your recommendation means a great deal to us and we're grateful for your trust. Should you or anyone you know require our services again, please don't hesitate to reach out. We look forward to continuing to provide the highest standard of care. Warm regards, Jason.
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Review from Kathleen P (Daughter of Resident) published on 13 August 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that your mam received the care and attention she deserved during her time at Brynfield. Our team-both the girls, and boys-takes great pride in ensuring that every resident feels comfortable, cared for, and respected. It's incredibly rewarding to know that their patience and dedication made a positive impact on your mam's experience, and I will be sure to pass along your kind words to them. We're also delighted to hear that you were pleased with the cleanliness of her room and the quality of the food. These are aspects of care we focus on daily, and your feedback is a fantastic affirmation of our efforts. Thank you again for your lovely message. Your appreciation means the world to us, and it's an encouragement to continue providing the best care possible to our residents. Warm regards.
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The Review Score of 10 (10.000) out of 10 for Brynfield Manor Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Brynfield Manor Nursing & Residential Care Home is calculated as follows: ( (539 Excellents x 5) ) ÷ 539 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brynfield Manor Nursing & Residential Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest Reportposted 27 Mar 2025
Newton Grange is pleased to announce the availability of Room 16, which boasts breathtaking vistas over Swansea Bay, Mumbles Castle, and the picturesque surrounding landscape. This elegantly appointed double room, complete with an en-suite bathroom, is ideally suited for couples seeking a serene retreat. Situated on the top floor, it is widely regarded as one of the most exquisite accommodations within the residence.In addition, we are delighted to offer Caswell 1, a truly remarkable room located on the lower ground floor. This beautifully designed space features its own en-suite bathroom and provides an exceptionally inviting atmosphere.For those interested in arranging a viewing, please do not hesitate to contact us.We eagerly anticipate your response and are at your service to assist in any way we can.
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Job Title: Admin
Joined: 2018
Brynfield Manor Admin
Job Title: Accounts
Joined: 2014
Langland Care Accounts
Job Title: Head of Housekeeping
Joined: 2015
Brynfield - Head of Housekeeping
