Brynfield Manor Nursing & Residential Care Home
42 Brynfield Road, Langland Bay,
Swansea
SA3 4SX
Free and easy parking
Brynfield Manor Nursing & Residential Care Home has a Review Score of 10 (10.000) out of 10, based on 45 reviews in the last 2 years. Over all time Brynfield Manor Nursing & Residential Care Home has 143 reviews.
Review from Margaret D (Resident) published on 25 July 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Margaret, thank you so much for your wonderful review! We are delighted to hear that you are enjoying your time at Langland Care. It's fantastic to know that you find our environment beautiful and that our team's caring and helpful nature is making a positive impact on your experience. Creating a supportive and pleasant living environment for our residents is our top priority and your feedback is a tremendous encouragement. We truly appreciate your kind words and are thrilled that you feel at home here. If there's anything more we can do to make your stay even more comfortable, please don't hesitate to let us know. Warmest regards, Jason.
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Review from Barbara D (Wife of Resident) published on 24 July 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you, Barbara, for your heartfelt review. We are truly delighted to hear that your husband is happy and well cared for. Our team takes great pride in providing exceptional care and your kind words about our staff being "very good and very friendly" mean the world to us. We believe that the dedication and commitment of our staff are what make our care truly special. We do not rely on agency staff; instead, all our team members are our own, fully integrated into our community. This consistency allows us to build genuine relationships with our residents and provide a higher standard of care. A special thank you for recognising our outstanding manager. She plays a crucial role in planning and delivering the fantastic training programs that ensure our team is always equipped to provide the best possible care. Her leadership and dedication are indeed a cornerstone of the positive experiences our residents and their families enjoy. Thank you, once again, for your trust.
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Review from J P (Resident) assisted by family/friend published on 24 June 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you so much for your kind words and positive review! We're thrilled to hear that you have no complaints - this is exactly what we strive for every day. Our team, led by the fantastic manager, takes great pride in maintaining the highest standards of care. The manager's leadership and dedication inspire all of us to give our best and create a warm, welcoming environment for every resident. We truly love what we do and it's a joy to come to work each day knowing we're making a difference. Thank you again for your feedback. It means the world to us! Best regards, Jason.
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Review from Jacqueline B (Resident) assisted by family/friend published on 24 June 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Jacqueline, thank you so much for your lovely review. We're delighted to hear that you feel well cared for and appreciate our kind staff. The manager and the entire team truly do an amazing job and we're so proud of the high standards they maintain. The ongoing training we provide ensures that our staff are always prepared to give the best care possible. We don't use agency staff; instead, we rely on our dedicated team members who are truly part of our family. We see each resident as part of our extended family and it's our privilege to care for you. Best regards.
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Review from F S (Resident) published on 21 May 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you sincerely for your generous review. We are thrilled to hear that you have found our staff to be very good and friendly, and that you are pleased with the quality of the food. It is incredibly rewarding to know that your husband is both happy and well cared for here at Langland Care. Our team is dedicated to providing exceptional care and creating a welcoming environment for all our residents. Your positive feedback is a testament to their hard work and commitment. We deeply appreciate your acknowledgement of their efforts. Please know that your satisfaction and your husband's well-being are our top priorities. If there is anything more we can do to further enhance your experience, do not hesitate to let us know. Thank you once again for your kind words and support. Warmest regards
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Review from D P (Son of Resident) published on 20 May 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the high standards at Brynfield Manor and that you find the food excellent. We're incredibly proud to be recognised as one of the best care homes in Wales on carehome.co.uk. This achievement is a testament to the hard work and dedication of our brilliant manager and our fantastic team. The manager's exceptional leadership, combined with our ongoing, top-tier training ensures that we maintain the highest possible standards of care. It's feedback like yours that truly motivates us to continue delivering the best care and service possible. Thank you again for your kind words!
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Review from John B (Husband of Resident) published on 20 May 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear John, thank you for your positive review. Were thrilled to hear that you "can't fault the care" we provide. Our team is truly fantastic and it's wonderful to see their hard work recognised. Our incredible manager leads by example every day, ensuring that our residents receive the best possible care. The training we provide our staff is top-notch, allowing us to maintain the high standards we're known for. We're also proud of the amazing environment we offer to those who live here, including the fantastic meals which everyone looks forward to. The manager's leadership is a key part of what makes our care home so special and we're grateful for her dedication. Thank you again for your kind words. We're honoured to care for your loved one. Best regards.
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Review from Sue L (Sister-in-law of Resident) published on 20 May 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you, Sue, for your glowing review. We are thrilled to hear that your sister-in-law is happy and well cared for at Brynfield Manor. Your kind words about our caring and warm environment mean so much to us. We are incredibly proud of our manager, who continues to do an outstanding job leading our team. The manager's leadership ensures that Brynfield Manor is not just a care home but a true community where residents feel valued and supported. Our care team is equally remarkable, consistently providing the highest standard of care. We are also deeply appreciative of our registered general nurses who do an incredible job in looking after the well-being of our residents. Their dedication and expertise make a profound difference in the lives of those we care for and we are truly grateful for their contributions. Thank you, once again, for your kind words and support. We remain committed to maintaining the excellence that has earned your trust and satisfaction.
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Review from L K (Wife of Resident) published on 17 April 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you ever so much for your most gracious review. We are absolutely delighted to hear that your loved one is not only happy but content at Brynfield, finding joy in the cuisine, activities, and the overall ambience we strive to create. It is our utmost priority to ensure that our residents experience the highest standards of care, and we are immensely proud of our team who execute their duties with such dedication and finesse. We consider ourselves extraordinarily fortunate to have such a remarkable care team, led by an incomparable manager. Her leadership is nothing short of extraordinary, as she meticulously ensures that each resident's needs are met with the greatest care and attention. We are thrilled that the refined environment, engaging activities, and comprehensive care provided at Brynfield resonate with you. Your kind words are a testament to our commitment to excellence, and they inspire us to continue delivering the exceptional standards we hold.
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Review from Stephen R (Brother-in-law of Resident) published on 16 April 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you so much for your wonderful review and kind words! We are absolutely thrilled to hear that you found Brynfield Manor to have such a friendly atmosphere and a lovely outlook. It truly means the world to us to know that you had such a positive experience. We are incredibly proud of our team here at Brynfield Manor, who work tirelessly every day to ensure our residents feel comfortable, happy, and well-cared for. I must give special thanks to our manager. She is not only a fantastic leader but also a true champion for dementia care. Her dedication to the well-being of our residents is unmatched, and it's evident from the moment you meet her and our team. She continually strives for excellence, always putting the needs of our residents first. We are so grateful to have her leading our team, and we're delighted that her passion and commitment have made such a positive impact on your experience. Thank you once again for your kind words.
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Review from Roland S (Son of Resident) published on 15 April 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Roland, thank you so much for your heartfelt review and for sharing your experience with Brynfield Manor during such a challenging time. We are deeply honoured to have been entrusted with your father's care and are truly grateful for your kind words. It is incredibly rewarding to hear that our nursing staff and carers were able to provide the level of care and support. Our team is dedicated to delivering compassionate, dignified care and your recognition of their commitment means a great deal to all of us. Caring for patients with complex needs, particularly during difficult periods, requires not just professionalism but a deep sense of empathy and dedication. We strive to maintain these standards every day and your positive feedback is a powerful affirmation of our efforts. Thank you again for taking the time to share your thoughts. Your words are a tremendous encouragement to our team as we continue to support our residents and their families with the utmost care and respect.
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Review from K W (Granddaughter of Resident) published on 15 April 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you so much for your wonderful review of Brynfield Manor! We are absolutely delighted to hear that you find our home fantastic and that our attentive staff have made such a positive impact on your grandfather's experience. It's always a pleasure to know that we're hitting the mark! We're thrilled that our exceptional care facilities, stunning views of Langland Bay and the Point and our restaurant-quality dining have exceeded your expectations. We like to think we've created a place where even the food could give top restaurants a run for their money! Your enthusiastic feedback is both uplifting and energizing for our team. Thank you for recognising their hard work and for sharing your positive experience with us. Warmest regards, Jason.
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Review from Helen W (Daughter-in-law of Resident) assisted by family/friend published on 15 April 2024
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Dear Helen, thank you ever so much for your gracious review. We are absolutely delighted to learn that you find our nursing home to be exemplary. Your commendation of our friendly atmosphere, immaculate cleanliness and stunning location is most gratifying. We take immense pride in the exceptional care provided by our team who are dedicated to upholding the highest standards. It is particularly heartening to hear your appreciation for our distinguished manager and esteemed dementia champion. Her exemplary leadership and unwavering commitment to excellence are pivotal to the outstanding service we strive to deliver. Your kind words are a testament to the dedication and professionalism of our entire team and we are profoundly grateful for your recognition. With warmest regards, Jason.
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Review from Haydn D (Husband of Resident) published on 22 January 2024
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5.0 out of 5
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Review from Nigel G (Son of Resident) published on 19 January 2024
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5.0 out of 5
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Review from Mary M (Resident) published on 3 July 2023
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you very much for your positive feedback, we are completely devoted to providing the highest possible standards. You are very correct, the staff are fantastic. Thank you again for your kind words! I shall relay your appreciation to our team!
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Review from Sally K (Daughter of Resident) published on 30 June 2023
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Overall Experience
5.0 out of 5
Reply from Jason Banfield, Director at Brynfield Manor Nursing & Residential Care Home
Thank you, Sally,
We are completely devoted to the highest possible standards of care here at Brynfield Manor. Our residents are number one and get the best of everything. Highest respect to you and your family from the team here at Brynfield manor.
Warmest Regards
Mandy / Jason
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Review from A B (Daughter of Resident) published on 19 June 2023
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5.0 out of 5
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Review from John E (Son-in-law of Resident) published on 11 June 2023
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5.0 out of 5
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Review from Susan W (Daughter of Resident) published on 11 June 2023
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5.0 out of 5
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The Review Score of 10 (10.000) out of 10 for Brynfield Manor Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Brynfield Manor Nursing & Residential Care Home is calculated as follows: ( (539 Excellents x 5) ) ÷ 539 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brynfield Manor Nursing & Residential Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest Reportposted 27 Mar 2025
Newton Grange is pleased to announce the availability of Room 16, which boasts breathtaking vistas over Swansea Bay, Mumbles Castle, and the picturesque surrounding landscape. This elegantly appointed double room, complete with an en-suite bathroom, is ideally suited for couples seeking a serene retreat. Situated on the top floor, it is widely regarded as one of the most exquisite accommodations within the residence.In addition, we are delighted to offer Caswell 1, a truly remarkable room located on the lower ground floor. This beautifully designed space features its own en-suite bathroom and provides an exceptionally inviting atmosphere.For those interested in arranging a viewing, please do not hesitate to contact us.We eagerly anticipate your response and are at your service to assist in any way we can.
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Job Title: Admin
Joined: 2018
Brynfield Manor Admin
Job Title: Accounts
Joined: 2014
Langland Care Accounts
Job Title: Head of Housekeeping
Joined: 2015
Brynfield - Head of Housekeeping
