Glais House Nursing Home

615 Birchgrove Road, Glais, Swansea SA7 9EN
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9.9 97 Reviews
  • Glais House Nursing Home, Swansea
Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed and WiFi. Residents at Glais House also have access to spa baths that can play residents’ favourite songs.

Activities coordinators at Glais House offer a person centred approach at heart and believe that each service user is an individual who have much to offer to us as much as professionals can offer to them.

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Care Provided by Glais House Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Glais House Care Ltd
  • Person in charge
  • Andrea Bacova (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Glais House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,250
    • Self-Funded Residential Dementia Care £1,250 – £1,250
    • Self-Funded Nursing Care £1,250 – £1,250
    • Self-Funded Nursing Dementia Care £1,250 – £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,250

  • Toiletries are provided by the families. Chiropodist comes every 6 weeks and costs £17 and we have weekly visits from our hairdresser
  • (these prices are only a guideline, please contact Glais House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open doors policy


  • Parking

  • Private car park available for staff, visitors and professionals, with a few spaces closer to the main entrance available for blue badge holders, emergency services, and loading/delivery vehicles.


Glais House Nursing Home Reviews (97)

Total of 97, showing 1-20
9.9

Glais House Nursing Home has a Review Score of 9.9 (9.887) out of 10, based on 32 reviews in the last 2 years. Over all time Glais House Nursing Home has 97 reviews.

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Review from Tracy D (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is being looked after very well. He is well-fed and always clean. The room is spotlessly clean.

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Review from Ann D (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure to visit my friend at Glais House as I am always greeted by a smile from the staff. They are always attentive and obliging. The atmosphere is relaxed and all the residents are made a fuss of, games are played and activities are prepared to keep the residents and staff motivated.

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Review from Hilary P (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Glais House Nursing Home yesterday to celebrate my friend's birthday. The staff had gone to a lot of effort to provide a wonderful birthday buffet tea. It was laid out in the conservatory and the family and friends were made to feel welcome and nothing was too much effort for the staff. On
other visits, I have been really impressed with the care, facilities and dignity with which my friend is always treated. I congratulate the home staff and managers on the wonderful job they are doing.

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Review from A P (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just passed her second year of living in Glais House Nursing Home and I wanted to put on record how happy I am with the standard of cleanliness of the rooms and facilities but most importantly the standard of care that she receives from the staff. The care is person-centered and is very kind
and thoughtful. Over this time Mum's mobility has decreased and they have dealt with this. They are a credit to themselves and the home. I would not hesitate to highly recommend Glais House.

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Review from D H (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always had a lovely experience when visiting my mother. Thank you Glais House.

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Review from Joy A (Daughter of Resident) published on 4 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to Glais House management and staff, I tell them every visit. My mum is cared for with compassion and love and it shows in her demeanour. It's a happy place to visit, all be it sad. The residents are at home and friends with each other. The rooms are immaculately clean. Entertainment
is varied and engaging. The food is home-cooked, good quality and plentiful. 100% satisfied with Glais House Nursing Home.

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Review from Edward M (Son of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glais House Nursing Home has a warm and friendly atmosphere with professional staff who know the residents well.

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Review from Gary S (Son of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Glais House for nearly 4 years and we feel that the staff are more like family than carers, which makes his time here so much nicer.

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Review from lucy o (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Glais House for 10 months and peacefully passed away in October of this year. She was extremely frail and despite best efforts faded during this time. This was the family's first experience of a care home and it was a very difficult decision for us to place Mum in the care home.
I felt that I had to write this review to give credit and thanks to the staff who without exception treated Mum with the utmost respect, patience and kindness providing the comfort and care that we as a family couldn't.

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Review from Paul D (Husband of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Glais House for more than five years. Has very advanced Alzheimer's dementia, along with heart and skin issues, type 2 diabetes and recurrent urinary tract infections. She has a complex medication regime. Consequently, she is totally dependent on the nursing care provided
by the staff there. The staff are excellent and professional in all areas, way better than at some homes I have experience of. I'm always made to feel welcome when I visit there and the staff are always friendly and approachable. The home has a very pleasant and welcoming atmosphere. It's always clean and tidy and never looks in need of a makeover! It has beautiful grounds and is a pleasure to visit. Regular entertainment events are held are to a good standard.
I cared for my wife at home for several years before she became too ill and her needs simply couldn't be met there. I put my trust in Glais House to take over her care and that trust has proven to be well placed.

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Review from J T (Brother of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the nursing home for over 2 years. I am very happy with her carers and everyone connected to the home looking after her. It's a very difficult job with a lot of patience needed. Would like to see all the staff with name tags easier to say thank you.
Think social services could
help more with the cost of staying in the nursing home.

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Review from M E (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have experienced consistent quality of care and very high standards.
A stable workforce who are well trained and exceptional. Very high ethical standards of practice and knowledge of residents' needs.
We are very appreciative of the staff. They are all approachable and caring and have integrity.
We couldn't think of a better home or our loved one and we are very grateful.

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Review from C B (Granddaughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The is a welcoming atmosphere at the care home when I visit. My grandmother's room is spacious and always spotlessly lean. If we have required any assistance, management has always responded swiftly to our communication via telephone or email. My grandmother has built good relationships with many of
the carers.
On occasions, the number of carers available to residents has been low with some waiting for the toilet, however, they all do their very best.

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Review from S D (Great-Niece of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing, always go above to support residents. Staff are always ready to help everyone and make residents smile and laugh, no matter what.

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Review from R D (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glais House is an excellent care home, we are pleased that our father is here. The staff including carers, nurses and management are very caring and work to the highest standards. We can be confident that our father is looked after well whether we are visiting or not.

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Review from E K (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Putting my dad into care was a difficult decision for us both, however we could not be happier now. The care, professionalism and compassion shown by all staff is incredible. The team work as one and there is definitely a family feel.
I am always welcomed warmly and see genuine care towards my dad
and all residents. My dad's quality of life is now amazing and he often says he can't imagine being anywhere else. We cannot praise the staff enough, they are incredible people who work so hard but always with a huge smile, Thank you Glais House!

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Review from C D (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my Mum receives at Glais House Nursing Home. The staff are always friendly, polite, caring and always ask if there is anything they can do for us. The summer fete last Friday was outstanding. It allowed residents, friends and family to get together in an environment
which was safe and enjoyable for all.

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Review from Hannah May S (Granddaughter of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place with lovely staff and facilities.
Family days are much appreciated to see loved ones enjoying a different environment of fun within the grounds of Glais house.
Overall a fabulous, clean and safe place.

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Review from J H (Husband of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with Glais House, it's clean and the staff are very friendly. The grounds are very well looked after and it's only a short drive from home.

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Review from G R (Husband of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the nursing home excellent.
Nothing is too much trouble.
They have over the years improved it to a high standard (new conservatory) etc.
The Garden is always well-kept.
Entertainment is first class.
The staff have looked after my wife for the last 8 years.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Glais House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Glais House Nursing Home is calculated as follows: ( (338 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 380 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glais House Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Andrea

Andrea Elgamal

Job Title: PA to Directors

Joined: 2013

I have over 20 years of experience of working in Human resources. I have worked at Glais House for the past 11 years. I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while. It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.


Frequently Asked Questions about Glais House Nursing Home

What types of Care is Glais House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glais House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Glais House Nursing Home have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Glais House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glais House Nursing Home to the centre of Swansea?

5.7 mile(s) as the crow flies, distance by road may be significantly further.