Hengoed Court Care Home

Cefn Hengoed Road, Winch Wen, Swansea SA1 7LQ
Submit a Review
8.0 1 Review
  • Hengoed Court Care Home, Swansea
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Glais House Nursing Home
Glais House Nursing Home
9.9
Show Hengoed Court Care Home on the Map

Care Provided by Hengoed Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 107 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Melanie Harris (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (99)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Hengoed Court Care Home? View your Advertising Options

Hengoed Court Care Home Reviews (1)

8.0

Hengoed Court Care Home has a Review Score of 8.0 (7.964) out of 10, based on 1 reviews in the last 2 years. Over all time Hengoed Court Care Home has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0

Review from Emma M (Daughter of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at many nursing homes before deciding Hengoed Court was the best fit. Mum was discharged for palliative care from Morriston Hospital and was sadly only in Hengoed Court for 3 weeks before she passed. However, I am so pleased this is where she spent her final weeks. Of course, the facilities
and environment are stunning, but it was the care she (and we, family members) received, that was exemplary. Mum was dressed and taken into the lounge, and hairdressers etc. despite being unable to walk or communicate clearly. Many homes would just have left her in bed, but she was well looked after and staff (all levels) are genuinely caring. They were really compassionate when Mum was at the end of her life. This made the most difficult time, easier. I just wish she had been there longer.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.0 (7.964)

Overview of Review Score

The Review Score of 8.0 (7.964) out of 10 for Hengoed Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Hengoed Court Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.047 Points relating to the number of positive Reviews for Hengoed Court Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4. 1 Positive Reviews ÷ 21.4 = 0.047

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Hengoed Court Care Home

What types of Care is Hengoed Court Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hengoed Court Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Hengoed Court Care Home have?

There are 99 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Hengoed Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hengoed Court Care Home to the centre of Swansea?

3.0 mile(s) as the crow flies, distance by road may be significantly further.