St Martin's Court Care Home

69 Martin Street, Morriston, Swansea SA6 7BJ
Submit a Review
9.5 59 Reviews
  • St Martin's Court Care Home, Swansea
Nestled within the peaceful, residential area of Morriston, on the outskirts of Swansea, St Martin's Court Care Home is a warm and welcoming home offering a plethora of amenities for residents to enjoy.

Delivering residential and nursing care to older people, the care team get to know each resident, allowing them to deliver completely person-centred care that is based on their unique needs and preferences. The same approach is taken by the catering team, who always take into account personal tastes whilst also implementing their understanding of nutrition, ensuring each meal time is an enjoyable moment.

Community is an integral part of life at St Martin's Court. The team supports residents to build strong relationships in the Morriston neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle in, and with a focus on quality of life, the home supports residents to keep engaged in life, taking part in things they enjoy to do. Whether it be watching a movie in the cinema, enjoying a pamper at the nail bar or relaxing with a cup of tea with other residents or loved ones in the tea room, St Martin's is well equipped to cater for all interests and tastes.

Show St Martin's Court Care Home on the Map

Care Provided by St Martin's Court Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ellen Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Martin's Court Care Home Reviews (59)

Total of 59, showing 21-40
9.5

St Martin's Court Care Home has a Review Score of 9.5 (9.537) out of 10, based on 12 reviews in the last 2 years. Over all time St Martin's Court Care Home has 59 reviews.

Overall Experience

  • 43
  • 15
  • 1
  • 0
  • 0

Date Published

59
0
8
12
47

Review from Tracey K (Granddaughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent level of care. Very happy, gone above and beyond during Covid.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phillip C (Husband of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You are all amazing and work extremely hard, and more so, during this awful unprecedented period of time through a pandemic. Thank you all very much for taking care of my wife and showing her lots of kindness. The quality of care speaks for itself when I speak to my wife. You are all so patient and
caring, and nothing is too much trouble. I would like to say a special Thank you to one particular lady as she has developed a great professional relationship with my wife. It’s been a very difficult time for not only my wife and me, but the family as well, and the ongoing support that she has provided has been priceless. From the minute my wife was brought from the hospital to the care home, I hoped and prayed I had made the right decision. We’ve been married for 64-years and never apart, so this part of the journey has been the hardest. You’ve all made it an easier transition, and all the families hearts are filled with gratitude to the amazing staff.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joshua K (Grandson of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I 100% would recommend it to anyone needing care for elderly family members. All my grandad ever said was, his girls, he loves his girls and they always looked after him. And he always had a laugh with all of “his girls”, everything they did was for his best interest, and I and eternally gratefully
for everything they did! Thank you to all staff at St Martin’s Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyn M (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were immediately attracted to Saint Martins when we were deciding on a home for our mother. Out of 8 homes we visited it stood out for the welcome we received from the staff, the facilities and the fact that the residents we saw were enjoying themselves. My Mam has been in the home since September
2019, she settled in really quickly and is very happy there. We have got to know the staff and feel that they know us and my Mam well. During this terrible pandemic we have worried about her but have known that the staff have gone above and beyond to care for all the residents and keep them safe. We live 45 miles away so we have not been able to even wave through a window to her but we have been able to keep in touch with phone calls and more recently Zoom video calls.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hazel B (Sister-in-law of Resident) published on 21 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care my brother in law receives at the home, the staff are very helpful and friendly, we know we can go to them if ever we need to ask about anything.
The manager has an open-door policy, so we know we can go to her with any queries too.
They all make it a very relaxed
and homely place for him to be and for us to relax knowing he is looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela A (Mother of Resident) published on 5 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We find the staff very friendly and helpful, the management are also very good. The home is a pleasant place to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara P (Wife of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The owners and staff were friendly, approachable and easy to talk to, incredibly supportive of us as a family, would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glyn Thomas H (Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife and I came into St Martin's care home in approximately September 2017 because my wife has a form of dementia. I came in to support my wife during her illness. We have been married for 65 years and the sad thing about this is that we have to sleep in different rooms in a different building. My
wife is 89 years of age and will be 90 in December. I am 90 and will be 91 in October. We have not got a lot of time left and being in different rooms and buildings is tearing my wife apart. If we were in the same building, if it was possible, we would be so grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire V (Daughter of Resident) published on 3 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my mum's care. Exceptional care and support from everyone at the care home and all Mum's carers, they always help any way they can. Mum's nurse goes above and beyond to do all she can with Mum. Any changes to Mum's health she does all she can to help and assist Mum. She is so kind and
caring and always puts a smile on Mum's face and this means so much to us. Nothing is too much trouble. Mum needs assistance eating and drinking and it means a lot that they spend so much time with Mum to ensure she is eating and drinking plenty. A very relaxing care home and everyone is so friendly, like an extended family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martyn W (Son of Resident) published on 30 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care and attention my mother receives. All staff very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T C (Niece of Resident) published on 12 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of the residents here is excellent, I would definitely recommend to anyone looking for a nursing/residential care home for their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe W (Daughter of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum went into the home following a period in hospital where she declined significantly both physically and mentally. The staff at St. Martin's Court were very welcoming when Mum first arrived and during the length of her stay they were caring and ensured that Mum's needs were met. Staff also kept
the family informed of any changes to eating habits or if the doctor was required. If family visited during mealtimes they would always ask if we would like something. During Mum's final days when she was bed bound, staff would check in on her regularly during the day and night and kept the family informed of her condition. I would recommend St. Martin's care home to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Son of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved from hospital to 24/7 nursing care at St Martin's Court. Unfortunately, he was only there for four days but in that time staff did everything to ease his passing. They were considerate, kind and helpful and friendly but always respectful and mindful of Dad's dignity and wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne H (Daughter of Resident) published on 12 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in St Martin's are always willing to help and they are all pleasant and hard working. The manager and the 2 nurses I have met are always willing to help and provide you with information and any help needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo G (Daughter-in-law of Resident) published on 10 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my father-in-law was only with this Nursing Home for a short time before he passed. We cannot recommend it highly enough. Thoroughly professional from our first contact to the end. All the staff treated my father-in-law with dignity and respect, his every need was met in a friendly professional
caring manner. Thank you to all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Teri J (Daughter of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely caring staff - always happy to help, make Mum comfortable and feel at home. Lovely, friendly atmosphere from staff, residents and visitors. Excellent meals, hot and cold drinks and fruit and biscuits always available.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe R (Daughter of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cares and all other staff are first class, mum is very happy. Good choice of meals, drinks and mum is able to request her own choices if they are not on the menu. A comfortable room which we have been able to make very homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie H (Daughter of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home always smells clean and fresh when we visit.
The staff are helpful and when asked questions they do their best to help.
My Dad's room is clean and my Dad says the food is pretty good there, and as he is a retired chef it's very rare that he pays good compliments.
There are plenty of activities
for the residents, and hopefully, my Dad will eventually get involved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V H (Wife of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were extremely helpful and kind. My Husband was, sadly, only there for 5 days before he died but they could not have been kinder or more helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Leigh W (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been a blessing for my father and gives us great peace of mind. He feels very safe and secure here. The staff have built a lovely rapport with my Dad and are also extremely friendly towards us.


He loves the food and enjoys meeting other residents. He now looks after himself much

better than he did before he came to the home. He now has his dignity back. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.537)

Overview of Review Score

The Review Score of 9.5 (9.537) out of 10 for St Martin's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.641 for St Martin's Court Care Home is calculated as follows: ( (100 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 142 Ratings = 4.641

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.896 Points relating to the number of positive Reviews for St Martin's Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 12 Positive Reviews ÷ 13.4 = 0.896

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet