Plenty of parking on site
Campion Gardens Care Home, Day Care & Convalescence Care Hotel has a Review Score of 8.8 (8.823) out of 10, based on 5 reviews in the last 2 years. Over all time Campion Gardens Care Home, Day Care & Convalescence Care Hotel has 35 reviews.
Review from L W (Partner of Resident) published on 18 November 2024
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Reply from Rachel Jones, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for taking the time to leave a review. We all appreciate it.
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Review from R R (Daughter of Resident) published on 28 October 2024
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Reply from Rachel Jones, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for such a lovely review. Mum is a pleasure to care for and loves to get involved with the activities we have on offer, which is always a joy to see.
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Review from Eva T (Daughter of Resident) published on 25 October 2024
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Reply from Rachel Jones, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for writing such a lovely review. Mum has definitely settled well and loves joining in with everything on offer.
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Review from N R (Son of Resident) published on 24 October 2024
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Reply from Rachel Jones, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for your lovely review. We are working to find the best solution for all families to be able to speak to their loved ones on a regular basis via the phone line. As always, I'm always here if I can help with anything.
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Review from Dawn B (Daughter-in-law of Resident) published on 26 January 2024
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Reply from Alexandra Ramsey-Williams, Director of Operations at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for such a lovely review. It means a great deal to the whole team to receive this feedback.
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Review from Rochelle H (Daughter of Resident) published on 23 August 2022
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Reply from Alexandra Ramsey-Williams, Director of Operations at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you Rochelle for your lovely comments. The team at Campion are very committed to the care they provide for people living with us.
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Review from G J (Daughter of Resident) published on 19 August 2022
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Reply from Amanda Rees, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for your kind words, we will always do our best to continue with the provision of excellent care.
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Review from G C (Son of Resident) published on 19 August 2022
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Review from Helen J (Daughter of Resident) published on 21 July 2022
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Reply from Alexandra Ramsey-Williams, Director of Operations at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for the lovely review, it has been a pleasure to welcome your mum into our Campion family.
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Review from R J (Granddaughter of Resident) published on 29 June 2022
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Reply from Amanda Rees, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for a lovely review. It has been a pleasure to welcome you and your Nana into our family!
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Review from George M (Son of Resident) published on 29 June 2022
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Reply from Amanda Rees, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for your lovely review, it is a pleasure to care for your Mum.
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Review from A H (Granddaughter of Resident) published on 8 March 2022
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Reply from Amanda Rees, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
It’s an absolute pleasure to have your grandmother join our Campion family, thank you for the wonderful feedback.
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Review from Ed P (Son of Resident) published on 2 March 2022
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Reply from Amanda Rees, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for your kind words, we are pleased your mother has settled well into our Campion family.
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Review from R D (Niece of Resident) published on 7 January 2022
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Review from E C (Resident) published on 18 August 2021
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Reply from Marion Davies, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you so much, it was a pleasure to support you. We are so glad you enjoyed your stay.
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Review from M M (Resident) published on 23 September 2019
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Reply from Bryony Hipkin, Marketing at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for your feedback, we're thrilled that your stay with Campion Gardens is so highly reviewed by yourself and we will pass this feedback onto our staff.
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Review from Jill G (Daughter of Resident) published on 26 February 2019
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Review from Hugh J (Son of Resident) published on 19 October 2018
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Reply from Nicola Furlong, Service Enhancement Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel
Thank you for your kind words. It is a pleasure having your dad reside with us.
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Review from Gareth D (Son of Resident) published on 15 October 2018
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Review from Jean B (Cousin of Resident) published on 15 October 2018
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The Review Score of 8.8 (8.823) out of 10 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.767 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is calculated as follows: ( (46 Excellents x 5) + (14 Goods x 4) ) ÷ 60 Ratings = 4.767
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.056 Points relating to the number of positive Reviews for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 5 Positive Reviews ÷ 9 = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Founder
Anthony Ramsey-Williams has been a nursing and residential homeowner for over 30 years. He is the ex-chairman of the All Wales Registered N.H.A and a member of the Welsh Assembly Government Wales Care Strategy Group. Anthony also holds many other memberships and acts as a representative on committees and associations within the care sector.
Job Title: Managing Director & Responsible individual of Campion Gardens Care Home and Director of Willow Court
Alexandra Ramsey-Williams is the managing director and responsible individual of Campion Gardens.
Job Title: Managing Director of the Property Construction & Refurbishment Division
Daniel Ramsey-Williams has been Director of Facilities for the last 7 years. His remit includes all compliance matters, fire, environmental health, health & safety, infection control & COSHH. He works with Sue Taylor – Shaw, Hotel Services Manager & Trainer (below) on reviewing and regular auditing of Domestic, Laundry and Catering systems.
He also heads up the maintenance team to ensure the fabric of the building is maintained to a satisfactory level at all times and manages any refurbishment projects.
Job Title: Registered Manager
Rachel is the registered manager at Campion Gardens. With over 15 years of experience in social care, she is responsible for the day-to-day management of the regulated services.
She is an empathetic person with a sensitive and compassionate approach to nurturing, stimulating and creating varied lifestyles for residents in response to their individual needs and interests.
Job Title: Campion Gardens Care Manager
Elizabeth Hunt has a wealth of knowledge and experience in care management and has her Registered Manager’s NVQ qualification.
Working closely with the registered manager, Elizabeth is responsible for care planning, staff allocation and supervision.