Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Campion Garden Retirement Village, Clyne Common, Swansea SA3 3JB
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8.8 35 Reviews
  • Campion Gardens Care Home, Day Care & Convalescence Care Hotel, Swansea
A grand country house sits comfortably in the dream Gower location with over 6 glorious acres of multi-award-winning gardens. The detailing of each room is stylish yet homely. Technology is unobtrusive and enhances the living experience. The facilities sit in a village setting with its neighbouring assisted living apartments.

A sense of welcome and community pervades. An array of facilities include a hair salon, 'Memoirs' restaurant and coffee shop, Masons' general store, a library, Coastal Fitness gym, physiotherapist and a hotel guest room, all within the Village and grounds.

It's truly unique in offering person-centred health and social care.

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Care Provided by Campion Gardens Care Home, Day Care & Convalescence Care Hotel

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Campion Gardens LTD
  • Person in charge
  • Alexandra Ramsey-Williams (Director of Operations / Responsible Individual)
  • Admission Criteria
    • Upon Assessment
    • Ages 60+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (39)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Campion Gardens Care Home, Day Care & Convalescence Care Hotel

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,200
    • Self-Funded Residential Dementia Care £850 – £1,200
    • RESPITE Self-Funded Residential Care £850 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,200
  • (these prices are only a guideline, please contact Campion Gardens Care Home, Day Care & Convalescence Care Hotel to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Plenty of parking on site


Campion Gardens Care Home, Day Care & Convalescence Care Hotel Reviews (35)

Total of 35, showing 21-35
8.8

Campion Gardens Care Home, Day Care & Convalescence Care Hotel has a Review Score of 8.8 (8.823) out of 10, based on 5 reviews in the last 2 years. Over all time Campion Gardens Care Home, Day Care & Convalescence Care Hotel has 35 reviews.

Overall Experience

  • 27
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Date Published

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Review from Thomas S (Son-in-law of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such wonderful, caring staff. A real home from home.

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Review from Mike A (Son of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place.
Fantastic staff.
Fantastic food.
Second to none.

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Review from Audrey S (Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel happy and contented here, staff and other people are lovely.

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Review from S J (Son of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very agitated when he arrived at Campion Gardens.
He has been here for approximately 3 months and is settling down well.
Thanks to the care he is given he has settled down and is much calmer.

Reply from Alexandra Ramsey-Williams, Director of Operations at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Thank you for your very positive review, we really appreciate such great feedback and will be sure to pass this on to our staff team.


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Review from Monica B (Respite Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was most satisfied in the home. Especially the staff and management, who I have ticked as excellent and with a cross as they were wonderful, as were all the staff. The food was also very good and they were very helpful in serving you. Thank you.

Reply from Nicola Furlong, Service Enhancement Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

It was a pleasure to have you stay with us and we hope we will see you again soon.


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Review from Glenys J (Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy in my home.

Reply from Alexandra Ramsey-Williams, Director of Operations at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Thank you for this lovely review! We're very happy that you chose us and that you are so happy with us, lots of love from all the staff.


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Review from Ann S (Daughter of Resident) published on 16 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Campion for almost three years. I've been very impressed with the care he has received, particularly since he is bed-bound; his skin is remarkably intact, except after a short spell in hospital.


The staff in Campion have been very supportive as his physical strength fails while

his brain remains active. He has just celebrated his 100th birthday there amid a truly celebratory atmosphere which has infected him to the point where he agreed to leave the home for the very first time to attend a birthday party held in his honour in his home village. He had a wonderful day with the help and support of the two carers who escorted him.


He eats very little, but the staff are always willing to cater to his tastes.


Before Campion, he lived alone. He could have moved to a home near us but would have missed all the interaction with his local friends. I live 200 miles away and it is great to be able to relax in the knowledge that he is receiving the best of care.


Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Thank you for your kind words Ann, I will be sure to share them with the team. As you know we are all extremely fond of your father, he's so charming and witty. It's been our absolute pleasure to care for him over the past 3 years and we were over the moon he was able to attend his 100th birthday on Sunday. Thank you again


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Review from A M J (Daughter-in-law of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was placed in Campion Gardens on a temporary basis by social services. The care she received was outstanding throughout her three-week stay.
The staff and management could not have done more to make her feel at home, they went out of their way to help her and work on improving her
mobility.
Having spent the previous 13-weeks in a different local home, the personal care and attention was really appreciated.
We would not hesitate to recommend Campion Gardens to anyone looking for first class care.

Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

It was an absolute pleasure! Our 'Golden Girls' are missing her very much, we hope she will come back to visit us soon. Our very best wishes to you all.


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Review from Nigel F (Son of Resident) published on 19 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted in September 2016. When she came in she was extremely weak, bad tempered, had skin problems and was hardly eating or drinking.
Within a day or so she was commenting on how kind the staff were. I witnessed a remarkable change in my mother's demeanour over the first couple of weeks.
She
became more alert, regained her sense of humour, started enjoying the food and even learnt a little welsh. I was amazed that my mother started reading again, something she had not done for almost two years.


I would have no hesitation in recommending Campion Gardens and I would like to take this opportunity to personally thank the wonderful staff for the care and affection shown to my mother, I will be eternally grateful.


My mother passed on on 9/01/2017 and it is a great comfort to know that for her last few months she was as happy and content as she could have been.


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Review from Wayne J (Son of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Companion Care for 10 years, during that time my mother's care has been more than just "caring".
Staff are very welcoming, nothing is too much trouble. The food choices are more than adequate, regular entertainment activities and outings. There is an adjoining coffee shop/restaurant
which is useful for a visit with your family member. Information is always provided should a doctor be needed or should an emergency occur.

Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Your Mum has become part of the family over the years! Thank you so much for your kind words, it's so lovely to have such positive feedback!


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Review from David R (Son of Resident) assisted by family/friend published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are attentive to the resident's needs and requirements and have exemplary interpersonal skills. I have witnessed and observed their interactions not just with my father but with other residents and have been impressed with the compassionate, human and pleasant way they conduct themselves.
The
staff and surrounding area are warm and welcoming, with plenty of stimulation for resident both visually and organised activities.

Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

What lovely feedback! It's an absolute pleasure to look after your father. I'll be sure to pass on your kind words to staff. Many thanks,


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Review from K T (Daughter of Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has now been at Campion Gardens 10 months. Having wanted to live alone independently for ever, it started as an adventure he didn't want. Patience and understanding from the team have now helped him settle. Visits to him now involve a lot of giggling together again, like we used to when I visited
him at his bungalow.

Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

It's a pleasure to have your father with us. As he enjoys writing, we look forward to him writing our newsletter 'The Village Voice', hopefully it'll be a nice project for him. I noted a few 'satisfactories' so I will be in touch to discuss further, we are always looking at ways to improve service. Thank you and see you soon.


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Review from H D (Daughter of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has settled down well. He enjoyed all the company and always has someone he can chat to. He's particularly enjoying the signing and games and art. He also enjoys his meals! The staff are extremely patient and kind with him.

Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Thank you for your kind words; it's an absolute pleasure to have your father living with us. He's a true gentleman.


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Review from Emma (Daughter of Resident) published on 6 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to live at Campion Gardens about 6 years ago and is still going strong! It's a huge relief knowing she's being looked after and most importantly she's happy. She raves about the staff, of course, she has her favourites but they are all great. They also have a physio working there who has
been amazing, working with my Mum to keep her mobile and independent, which was very important to her having been such a fiercely independent person her whole life. The staff are always so welcoming and keep in touch with me to let me know how my mum is and what activities/trips she's been taking part in. It's these little things that mean so much to me and my brothers. We can visit whenever we like (we can even bring our dog whom she adores!). The facilities really are second to none! Big thumbs up from us!

Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Thanks Emma, your kind words are greatly appreciated. I'll be sure to pass them on to the staff team.


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Review from Paul G (Son of Resident) published on 5 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had lived in the Residential dementia unit at Campion Gardens for 2 1/2 years before she passed away this May. It was home for her. She loved the staff, they were amazing with her! She was a very outgoing and social person in her youth, so she really enjoyed using all the facilities - she'd go
to the hairdressers/coffee morning and the chapel every week. She loved the art classes and the musical entertainment. I went along myself a few times and the staff always had her up singing and dancing. We'd often go to the restaurant at Willow Court to as it was on site so really convenient. The place is clean, never smells! I can't thank the staff enough for what they did for my mum, and for my family. They were really supportive during her final days. Making the decision for my mum to go into a care home was the hardest I've ever had to make, but I am so glad I did. It was the best thing for her and even through her confusion I knew she was happy, and that's all I wanted for her.

Reply from Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Thank you for your kind words Paul. It was an absolute pleasure to support your mum over the last couple of years. She was a really special lady and will be missed greatly by all the staff who cared for her. Best wishes to you and your family.


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Current Review Score: 8.8 (8.823)

Overview of Review Score

The Review Score of 8.8 (8.823) out of 10 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is calculated as follows: ( (46 Excellents x 5) + (14 Goods x 4) ) ÷ 60 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.056 Points relating to the number of positive Reviews for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 5 Positive Reviews ÷ 9 = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (5)

Anthony

Anthony Ramsey-Williams

Job Title: Founder

Anthony Ramsey-Williams has been a nursing and residential homeowner for over 30 years. He is the ex-chairman of the All Wales Registered N.H.A and a member of the Welsh Assembly Government Wales Care Strategy Group. Anthony also holds many other memberships and acts as a representative on committees and associations within the care sector.


Alexandra

Alexandra Ramsey-Williams

Job Title: Managing Director & Responsible individual of Campion Gardens Care Home and Director of Willow Court

Alexandra Ramsey-Williams is the managing director and responsible individual of Campion Gardens.


Daniel

Daniel Ramsey-Williams

Job Title: Managing Director of the Property Construction & Refurbishment Division

Daniel Ramsey-Williams has been Director of Facilities for the last 7 years. His remit includes all compliance matters, fire, environmental health, health & safety, infection control & COSHH. He works with Sue Taylor – Shaw, Hotel Services Manager & Trainer (below) on reviewing and regular auditing of Domestic, Laundry and Catering systems.


He also heads up the maintenance team to ensure the fabric of the building is maintained to a satisfactory level at all times and manages any refurbishment projects.


Rachel

Rachel Jones

Job Title: Registered Manager

Rachel is the registered manager at Campion Gardens. With over 15 years of experience in social care, she is responsible for the day-to-day management of the regulated services.


She is an empathetic person with a sensitive and compassionate approach to nurturing, stimulating and creating varied lifestyles for residents in response to their individual needs and interests.


Elizabeth

Elizabeth Hunt

Job Title: Campion Gardens Care Manager

Elizabeth Hunt has a wealth of knowledge and experience in care management and has her Registered Manager’s NVQ qualification.


Working closely with the registered manager, Elizabeth is responsible for care planning, staff allocation and supervision.