During our pre-admission assessment process we are able to provide a fee based on needs of the person seeking a placement, the room facilities, etc.
For further details please contact the Home Administrator.
San-Y-Gan offers an open visiting policy and do ask that people are considerate that certain times of the day can be busier than others, such as in the morning and around meal times.
Family and friends are welcome to visit during meal times if they wish to assist the resident with their dietary intake, and companion meals can be provided with advanced notice.
The home hosts 2 carparks, one at the front of the property and one at the rear which is accessible via Bethel Lane at the side of the property.
Swn-y-Gan has a Review Score of 9.7 (9.694) out of 10, based on 12 reviews in the last 2 years. Over all time Swn-y-Gan has 42 reviews.
Review from Janet W (Daughter of Resident) published on 5 July 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan D (Daughter of Resident) published on 24 June 2016
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.694) out of 10 for Swn-y-Gan is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.694 for Swn-y-Gan is calculated as follows: ( (109 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.694
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Swn-y-Gan is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Manager
Joined: 2022
Kirsty joined the team in 2022 from a local care home having worked as the Clinical Lead.
With experience working in the NHS and Private Sector, Kirsty boasts a plethora of skills ideal to support the residents at Swn-Y-Gan Nursing Home.
Through effective leadership and support of the staff team, Kirsty promotes a person-centred approach with residents and a relationship-centred approach with family members so that the care provided is of the highest quality.
Job Title: Home Administrator
Joined: 2020
Leanne joined the team in Swn-Y-Gan in 2020 and has been valuable in supporting the Management Team with the administration associated with Swn-Y-Gan.
She is responsible for answering phones, managing resident fees, bill payments, and general day-to-day administration tasks.