Ty Victoria Nursing Home

97 Victoria Road, Waunarlwydd, Swansea SA5 4TB
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9.3 16 Reviews
  • Ty Victoria Nursing Home, Swansea
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Care Provided by Ty Victoria Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Aura Care Homes Ltd
  • Person in charge
  • Julie Bevan (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Ty Victoria Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,050
    • Self-Funded Nursing Care from £1,050
  • (these prices are only a guideline, please contact Ty Victoria Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting hours. However, visitors are requested to inform home first if intending to visit late at night.


  • Parking

  • Parking spaces available in front of the home.


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Ty Victoria Nursing Home Reviews (16)

9.3

Ty Victoria Nursing Home has a Review Score of 9.3 (9.262) out of 10, based on 4 reviews in the last 2 years. Over all time Ty Victoria Nursing Home has 16 reviews.

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Review from D H (Power of Attorney of Resident) published on 15 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The deputy manager always goes above and beyond to help us and give us all the important that we need. She is an excellent nurse, kind caring and compassionate towards the residents staff and visitors.

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Review from Nicola P (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Ty Victoria Nursing Home a few months ago. The care she's received is second to none, its like home from home. The staff are very caring, and patient with the residents.
Nothing is to much trouble for them. The home is clean, comfy and warm.
My mum was taken out for a Christmas
meal in the community pub which she enjoyed. The manager is extremely helpful, nothing is too much trouble and interacts with the residents on a daily basis. Could not wish for a better home for my mum.

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Review from Mark D (Son of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Victoria is a happy home, the staff are caring and always having fun with the residents. Each time I visit Dad he's always happy and having a joke with whoever is looking after him at the time. The manager always has time for residents and relatives, something that I know is not easy but is greatly
appreciated. My Dad has been taken to the local pub a few times, something he used to do before he had dementia so this is a lovely touch by the home.

Reply from Julie Bevan, Manager/Nurse at Ty Victoria Nursing Home

Hello Mark, thank you so much for a lovely review - Dad is such a gentleman, he has the best sense of humour and has caught me out a few times much to his delight! I know that all the staff think the world of him and his cheeky ways. I'll be sure to pass your comments on to the team - once again thank you.


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Review from Adele M (Daughter of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is like a home from home. It is the staff at Ty Victoria Nursing Home that makes this home amazing. They are caring, attentive and compassionate. The home is clean and organised. Nothing is too much for the manager and team, always keeping you informed and always available when you call. The
residents enjoy activities daily and residents and family had a wonderful time at the recent BBQ and singer. Thank you all for the fantastic job you do for the families of the residents. A thank you does not express how much we all appreciate you.

Reply from Julie Bevan, Manager/Nurse at Ty Victoria Nursing Home

Hi, thank you so so much for your kind words. We adore all the residents in the home and are so lucky to have such wonderful feedback from their relatives. I'll pass your message on to the staff.


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Review from Erik L (Husband of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring and helpful home with excellent staff and management. The residents and service is the best, with dignity to my wife. The rooms are homely and clean and the food and drink are good with good facilities.

Reply from Julie Bevan, Manager /Nurse at Ty Victoria Nursing Home

Hi there, thankyou for your comments - we all absolutely adore her and her sense of humour certainly brightens our day! I will pass your comments on to the staff they will be thrilled!
Many thanks,
Sian


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Review from Fiona T (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty-Victoria Home, every single member of staff are excellent at their jobs, so kind, thoughtful and caring. My Mum always seems settled and happy. We couldn’t ask for more. Plenty going on to keep her busy and occupied.

Reply from Julie Bevan, Manager/Nurse at Ty Victoria Nursing Home

Fiona, thank you so much for your views on the care provided to your mum, she is much loved by all the staff - I will pass your comments on to the team here at Ty Victoria.
Kind regards,
Sian


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Review from Heather B (Daughter of Resident) published on 11 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the way my mother is being cared for. She has been a resident for almost three years. The staff and management have been amazing through very difficult times. There have been many improvements in the last two years to the building such as painting and decorating of the residents' rooms
and communal area. A new development of a garden area - which is so essential in these times and allows outside visits if weather is good. The residents have regular outings and visiting musical entertainment. The home has only 22 residents but has a more homely feeling compared to some other homes I considered. The bedrooms are not large and there are shared bathrooms but the excellent level of care far outweighs anything else.

Reply from Julie Bevan, Manager /Nurse at Ty Victoria Nursing Home

Hi Heather thank you so much for your kind words and for leaving such lovely feedback. I will pass your comments onto the staff, kind regards, Sian.


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Review from Katy C (Daughter of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently moved from another care home to Ty Victoria. There is a marked difference in the standard of care. At last, I feel content that my father is in the right place.
Every member of staff that I have met has been friendly, welcoming and most of all caring.
A special mention to the
manager, who goes above and beyond in her role. Thank you all.

Reply from Sian, Manager/RNMH at Ty Victoria Nursing Home

Katy thank you for such positive feedback, I will ensure I pass your views onto all of the team at the home - Sian.


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Review from Kirsty H (Son of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team are superb. My dad was here from Sept 2021 and the care he has received has been exemplary; the empathy and dignity shown, knowledge of the staff of each resident, superb honest communication is above my expectations, but exactly what you need as a family member. Due to my job,
I have a great deal of experience with nursing homes and this home and the leadership provided is amazing. We highly recommend it.

Reply from julie bevan, Manager/RNMH at Ty Victoria Nursing Home

Hi Kirsty, thank you for allowing us to care for Dad, it was a a privilege to be involved in his care. I will pass your comments on to the staff - thank you.


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Review from Martin H (Son of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has settled in well, with the Manager and staff getting a quick understanding of his needs. They offer a high standard of care and are always looking for ways to enhance Dad's experience. Dad is content and well looked after.

Reply from Julie Bevan, Manager/RNMH at Ty Victoria Nursing Home

Thank you for such a lovely review, I will pass your comments onto the staff.


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Review from Louise E (Daughter of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently a resident. They go way above and beyond for each resident. I cannot thank them all enough. They inform me of any changes, etc., and are always helpful when I phone up. I would highly recommend this place.

Reply from Julie Bevan, Manager at Ty Victoria Nursing Home

Hi Louise, Thank you so much for your lovely feedback, we are so fond of your mum.


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Review from Elaine J (Wife of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Ty Victoria Nursing Home for 2 years. The care and attention he receives here is wonderful and the dedicated staff treat him like family. He is looked after with compassion, kindness, respect and dignity. Our son and I have always been warmly welcomed and any worries
have been sorted out quickly. During the difficult months of Covid when he was very unwell and we couldn't visit, the staff kindly made a few video calls so that he could see me. The new manager at Ty Victoria recently organised a trip to Mumbles for the residents. Due to Covid restrictions, my husband hadn't been outside the home for 15 months, so needless to say, he thoroughly enjoyed himself, especially the local fish and chips. The strain of Covid has put so much pressure on the hardworking staff to keep the residents and themselves safe. I am so glad that my husband is in the care of this excellent nursing home with its amazing staff. Thank you so very much to you all.

Reply from Julie Bevan, Manager/RNMH at Ty Victoria Nursing Home

Hi Elaine, thank you for such wonderful feedback, I will endeavour to let the team know of your kind review.


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Review from Gill R (Daughter of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum and Dad are both residents in Ty Victoria nursing home. They are treated as loved family members by the dedicated, caring and hard-working staff. They go out of their way to make Mum and Dad happy and comfortable. Their support to us as a family is a great help in any worries we have about our
much-loved parents.
Thank you all at Ty Victoria.

Reply from Karen Wood, Manager at Ty Victoria Nursing Home

Thank you for taking the time to share your experience of our home and for such wonderful comments. I will ensure your feedback is shared with my team.


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Review from Sian F (Granddaughter of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my grandparents are currently residents at Ty Victoria. Since their arrival, we have been so impressed with the standard of care, professionalism, empathy and reassurance provided to us and to our loved ones. We can feel assured they are receiving the very best of care at all times, and I would
urge anyone who is having to make the decision of where to place their loved one to choose Ty Victoria. You will not find a better. We are eternally grateful to the manager and all of the fantastic staff for their hard work in ensuring all of the residents, including my grandparents, receive the absolute best at all times. Thank you so much, it’s a wonderful place

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Review from Liz J (Daughter of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad has been in this wonderful care home since lockdown, and while we have been unable to visit inside, every effort has been made to keep us updated and reassured of his ongoing care. I cannot praise the manager and her staff highly enough. They have kept us updated with photos, videos and
regular phone calls. Each and every person you speak to clearly cares deeply for the welfare of the residents, and my dad always looks spotless and well turned out - just as he'd like it! So happy have we been with dad's care that when it became clear that mum needed more care than we could provide her with we had no hesitation in putting her name down to be with dad. Once again, every effort has been made to settle mum in and help her through what has been a difficult transition. The staff treat them both like family and nothing is too much trouble. I owe them all a debt of gratitude for their kindness and hard work and highly recommend the home.

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Review from Glenda B (Wife of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident of Ty Victoria for over two years. I can't speak highly enough of the care he received during his stay. Nurses and care workers looked after him extremely well, having to feed him and take care of all his personal needs. I was also made very welcome by the staff and they helped
me tremendously. The home was always spotlessly clean and the food was excellent. I would thoroughly recommend Ty Victoria to anyone.

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Current Review Score: 9.3 (9.262)

Overview of Review Score

The Review Score of 9.3 (9.262) out of 10 for Ty Victoria Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Ty Victoria Nursing Home is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) ) ÷ 46 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.284 Points relating to the number of positive Reviews for Ty Victoria Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 4 Positive Reviews ÷ 4.4 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Ty Victoria Nursing Home

What types of Care is Ty Victoria Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ty Victoria Nursing Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Ty Victoria Nursing Home have?

There are 22 Single Rooms.

What are the Facilities & Services at Ty Victoria Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ty Victoria Nursing Home to the centre of Swansea?

3.8 mile(s) as the crow flies, distance by road may be significantly further.