Drymmau Hall Care Home has a Review Score of 8.7 (8.679) out of 10, based on 3 reviews in the last 2 years. Over all time Drymmau Hall Care Home has 17 reviews.
Review from K B (Resident) published on 14 October 2024
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Review from J P (Resident) published on 26 September 2024
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Reply from Tim Valler, Director at Drymmau Hall Care Home
It's our absolute pleasure to have you and Quentin with us, thank you for your kind words.
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Review from Sue J (Sister of Resident) published on 7 September 2023
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Reply from Tim Valler, Director at Drymmau Hall Care Home
It’s our absolute pleasure working alongside you and your sister, thank you.
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Review from Lesley T (Daughter of Resident) published on 17 February 2023
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Review from Bob W (Son of Resident) published on 9 January 2023
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Reply from Tim Valler, RI at Drymmau Hall Care Home
Thank you very much, its a pleasure to have Mum and her surrounding wonderful and loving family here with us
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Review from Jean S (Sister of Resident) published on 31 October 2022
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Review from C S (Sister of Resident) published on 14 October 2022
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Review from Jennifer D (Daughter of Resident) published on 6 October 2022
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Review from Brenda W (Sister of Resident) published on 4 October 2022
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Review from P A (Son of Resident) published on 14 September 2022
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Review from Alison W (Daughter of Resident) published on 5 March 2020
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Review from Sonja O (Friend of Resident) published on 28 February 2020
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Reply from Tim Valler, Director at Drymmau Hall Care Home
We are so happy this lovely lady has made a positive recovery. If we can be of any assistance in the meantime, or the future, please don’t hesitate to contact us.
Best wishes, from the whole team at Neuadd Drymmau.
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Review from Shelagh V (Daughter of Resident) published on 9 January 2018
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Staff are always welcoming and friendly when I visit.
I don't think my mum could be in a better home.
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Review from Liz L (Daughter-in-law of Resident) published on 25 October 2017
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Review from Kay L (Granddaughter of Resident) published on 19 October 2017
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Review from Richard M (Nephew of Resident) published on 17 October 2017
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Review from Susan W (Niece of Resident) published on 10 December 2015
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The Review Score of 8.7 (8.679) out of 10 for Drymmau Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Drymmau Hall Care Home is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.679 Points relating to the number of positive Reviews for Drymmau Hall Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 3 Positive Reviews ÷ 7 = 0.429
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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