Swn-y-Mor Care Centre

Scarlet Avenue, Aberavon Beach, Port Talbot SA12 7PH
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9.8 37 Reviews
  • Swn-y-Mor Care Centre, Port Talbot
Swn-y-Mor is a 91-bed home offering high-quality residential, nursing and dementia care in the heart of Port Talbot. The home also offers care for younger residents with physical disabilities.

There are 88 team members offering specialist care for each of its service users. The home uses state-of-the-art technology to help deliver an exceptional level of care. These include digital care plans, medication management and 24/7 management for the home.

The home, which won the 2009 Care Home of the Year award, also offers virtual dementia training for staff, family, friends and professional stakeholders, so that everyone involved has a clear understanding of how to deliver exceptional dementia care.

Adjacent to the beach and with unparalleled ocean views, the home offers a peaceful environment for residents to live; the home has purchased specialist beach wheelchairs to enable residents to visit the beach and even go in the sea.

The enclosed garden at Swn-y-Mor allows residents to participate in exciting activities safely and freely, including mini-golf and wheelchair football. The home has its own gardening club for residents to join, which can help to enhance both their mental and physical health. Swn-y-Mor also has its own minibus, allowing for regular excursions and day trips.

Inside, the spacious home boasts five dining rooms and five lounges, its own Blush Boutique salon, and even a pub - The Creeky Joint - where residents can enjoy a retained sense of independence. Swn-y-Mor also has free Wi-Fi access for all, ensuring residents can stay connected.

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Care Provided by Swn-y-Mor Care Centre

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 91 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ceri Breeze (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (91)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2004
    • Number of floors: 2

Funding & Fees Guide for Swn-y-Mor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Parking

  • Parking available on grounds


Swn-y-Mor Care Centre Reviews (37)

Total of 37, showing 1-20
9.8

Swn-y-Mor Care Centre has a Review Score of 9.8 (9.755) out of 10, based on 19 reviews in the last 2 years. Over all time Swn-y-Mor Care Centre has 37 reviews.

Overall Experience

  • 30
  • 6
  • 0
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  • 1

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37
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Review from Sally C (Niece of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative went into swn y mor in mid February towards end of life care the staff were absolutely fantastic to him from the cleaners to the managers they also took the time to ask if we were ok we were offered refreshments every day when the time came I spent whole days there and everyone was very
respectful and kind when my relative passed they had put flowers and a bible open at the 23rd psalm the two nurses assigned to him were absolutely wonderful kind and caring feeding him his medication of a little spoon one at a time so he could manage to swallow them I'd give them a hundred stars if I could if you have a relative lucky enough to be offered a place grab it with both hands places like this are rare we were so lucky to have them x

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Review from William S (Grandson of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather is a resident and is treated amazingly. Me and my family could not be happier for him and are grateful for the care he is receiving. 10/10 would stick my parents there when they get old enough.

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Review from Paul H (Nephew of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff and carers enough for the nursing care they provided for my uncle in the last days of his battle with cancer. The facilities provide are cheerful and happy and the staff are wonderful. They provided compassionate support at a difficult challenging time and my family and I are
very grateful that they were able to provide my uncle with a safe, comfortable and peaceful passing.

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Review from S P (Daughter of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Swn-y-Mor for nearly 3 years. She has settled in well and has made a lot of new friends. The staff are really caring and look after her really well. She enjoys the entertainment every week, which is varied. The care home is very clean and her room is comfortable and very pleasant.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review from P S (Sister-in-law of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are marvelous. Nothing is to much trouble for them. There is always something going on for the residents. Chinese new year, bingo, singer my sister in law took a while to adjust but now she likes it there.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre, it is lovely to hear that your sister-in-law has settled. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review from Gaynor L (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Swn-y-Mor is always ready with a warm welcome. The staff are friendly and helpful. The home is always clean and warm with none of the smells associated with care homes.
My mother has no complaints about her care and her health needs have been dealt with properly. She is delighted that she can have
abath whrn she wants. A hospital bed has been provided and a wheelchair as a result of staff contact with NHS.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review from Elizabeth S (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father is receiving is out standing, the staff are amazing and have time for him, for the first time in years he is able to get out of bed daily with the carers support, when he has been ill it has been picked up quickly and medicine received. I wish he had moved in sooner

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

It is lovely to hear how successful the move has been for your father; Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review from H L (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently been unwell after 2 falls.
Senior carers from Sandpiper suite have given me regular updates and asked for medical review.
Grateful to all carers for their attention and also to the nurses on ground floor who reviewed him and assisted him back to bed.
It's a tough decision to
put a loved one into care but it's reassuring to know dad is being looked after.
Thank you Swn-Y-Mor Sandpiper suite.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Its good to hear you feel reassured, Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the team on ground floor.


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Review from S H (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother passed away peacefully in Nursing care at Swn y Mor in December after a long stay at Swn y Mor. At all stages of her time there she was superbly looked after and her needs well supported. The environment is outstanding, the residents rooms are lovely. Cleanliness is outstanding and the food
is excellent. The standard of care cannot be faulted, staff are cheerful, pleasant, personable and excellent at they do, leadership is effective and leaders are visible and accessible. When our mother was able to participate, she hugely enjoyed the activities offered to residents which are led by an outstanding entertainment manager who works especially hard to include residents.

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Review from Elaine W (Sister of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has now been in Swn-Y-Mor Care Centre since October 2023. She is now 96 and has settled in to the home extremely well. She lived in her own home for 92 years so we imagined that it would be quite difficult for her to settle. However, she has surprised us all. She loves her room, the staff
and some of the activities. She is a little bit picky with her food and has her favourite items, tomato soup and chocolate eclairs. She is extremely happy, rarely grumbles and doesn't have a bad word to say for anybody.
We couldn't wish for a better atmosphere. We have visited several other homes where we have other relatives and I certainly wouldn't want to place her in any of these.
She has made a very close friendship with another resident and they see each other every day.
The events organiser has put on two superb birthday parties for her at 95 and 96 when many of her friends attended and commented on how well it was presented.

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Review from P C (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Food in general is good, except the chips which aren't.
Staff are very professional and friendly
Home needs needs a bit of a refurbishment, parts are starting to look worn.
Activities are quite varied and special shout out to the two member of staff.
Location is great especially for chair bound
residents as you have direct access to the promenade and beach.

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Review from M J (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Swn-Y-Mor for nearly three years until she passed away in June 2024. The staff at the home were excellent and my mother was well looked after and was very happy at the home. Every time we visited the staff were always friendly and showed a loving care for my mother. I would highly recommend
this care home to anyone considering a place for their relatives in the future.

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Review from S M (Granddaughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother had just short of 3 wonderful years at Swn-Y-Mor Care Centre I am sure that had she not moved there her years would have been cut much shorter. The staff were like extended family, she adored them all. She lived for her weekly Bingo sessions and loved regular visits from Elvis with the
amazing activities team. It is a well run home that is very clean. Management are very approachable with an open door policy should we have needed to speak with them. It gave us great peace of mind to know she was so well looked after.

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Review from H L (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is a fussy eater, he may not always eat the food, from what I have seen though it looks appetising. He likes going out on the bus for trips.

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Review from Ceri B (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently moved into Swn-y-Mor following a long stay in hospital. He made the decision to move into the home, as he didn't want to be alone in his flat all the time.
Since moving in my dad has been treated like royalty, he has been cared for so well, and has a great relationship with the staff
looking after him. He stated he now feels safe and cared for.
I have so much peace of mind that there are staff on duty at all times to look out for his needs.
My father has been given a new lease of life which is something I couldn't do for him. I will be forever grateful for the care that he receives.

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Review from Linda D (Sister of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was cared for at Swn-y-Mor Care Home, I cannot thank the manager and all of the staff enough for the loving care he received all the years he spent there. We as a family are very sad to say our relative sadly passed away on Tuesday 9th of April. We know he had the very best care there, which
helps us to deal with our grief. He could be difficult at times, but the manager and her staff handled him with lots of love and care. What really touched us as a family was the way they dealt with him passing away with so much dignity and love, when the undertakers came to remove him, all the staff were lined up to see him out, he would have loved this.

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Review from Marilyn S (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Swn-y-Mor since January 2023. The care she has received is second to none, all her needs are fully catered for. Meals are nutritious and plentiful. Activities, as you get older, are very important but the activities staff are very, very active and provide a varied range
of activities. They work extremely hard. My mother is very happy in Swn-y-Mor.

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Review from Jenny R (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at this care home for the past 10 months, it has given her a new lease of life. She is 96 years old, was living alone with a lot of family support. However, she looks forward to all the superb activities they provide. The staff cannot do enough for her, she has made a lot of new friends.
Recommend this home highly for its cleanliness and facilities.

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Review from Linda M (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into the home two years after sustaining a brain injury after a fall. It was very distressing at the time, but the care my mother has received from the staff has been very reassuring, and I am happy that she is safe and well looked after.
The staff have a good relationship with my mother
and myself. I feel confident that I could discuss any concerns with them.

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Review from B R (Daughter of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, Swn-y-Mor is a very good care home. Would recommend that staff wear name tags useful for residents and family and friends are able to know who one is speaking to, and agency staff can be easily identified apart from a change in uniform. Also, carers could, perhaps, aid residents to do tasks
and join in activities other than 'do you want to ...?' suggesting 'it's time you ...' or 'I have come to ...'. Negative replies stop the progress and well-being of residents. The majority of staff are very good.

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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Swn-y-Mor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Swn-y-Mor Care Centre is calculated as follows: ( (173 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 220 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swn-y-Mor Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Ceri Breeze

Job Title: Registered home manager

Joined: 2010

Ceri has over 15 years of experience in the care industry, and has worked in Swn-y-Mor since 2010.


She took over as manager in 2020, and is responsible for the smooth running of the home, as well as the wellbeing and happiness of both residents and staff.


She takes great pride in her work, operating an efficient, effective and streamlined system to ensure a positive working environment for staff, and a comfortable, happy homelife for our residents.


Ceri said, “I love working at Swn-y-Mor. The role is very rewarding and I get great job satisfaction knowing that we’re making a difference in people’s lives.”


Frequently Asked Questions about Swn-y-Mor Care Centre

What types of Care is Swn-y-Mor Care Centre registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Swn-y-Mor Care Centre provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Swn-y-Mor Care Centre have?

There are 91 Single Rooms.

What are the Facilities & Services at Swn-y-Mor Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swn-y-Mor Care Centre to the centre of Port Talbot?

2.0 mile(s) as the crow flies, distance by road may be significantly further.