St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Crossways Green, Welsh Street, Chepstow NP16 5LX

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8.3 6 Reviews

St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit), Chepstow

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Care Provided by St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Primary Care Categories
Dementia
Older Person Care
Physical Disability

Care Types Provided
Dementia Nursing Care
Dementia Residential Care
For a maximum of 45 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
Alcohol Dependence (past or present)
Alzheimer's
Asperger Syndrome
Autism/ASD
Bipolar/Manic Depression
Cancer Care
Cerebral Palsy
Challenging Behaviour/Psychosis
Colitis & Crohn's Disease
COPD/Pulmonary Disease
Down Syndrome
Drug Dependence (past or present)
Epilepsy
Head/Brain Injury
Hearing Impairment
Huntington's Disease
Multiple Sclerosis
Parkinson's Disease
Profound & Multiple Learning Disabilities
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
End of Life Care
Own GP if required
Palliative Care
Separate Specialist Dementia Care Unit

Good to Know

Owner
St Anne's Nursing Home Ltd

Person in charge
Cristina Aron (Manager)

Local Authority / Social Services
Monmouthshire County Council ( click for contact details)

Admission Criteria
- All inclusive
- Ages 64+

Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (20)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2

Funding & Fees Guide for St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Dementia Care £1,200 – £1,200
- Self-Funded Nursing Dementia Care £1,200 – £1,200
The weekly price for Nursing dementia care does not include the FNC which is paid direct to the home rom NHS.
(these prices are only a guideline, please contact St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Phone Point in own room
Residents Internet Access
Smoking not permitted
Television point in own room
Wheelchair Access

Visiting
Visiting times are very flexible

Parking
Large car park to front of care home.

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Review from John C (Husband of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience

My wife sadly passed away very recently from dementia, nearly a decade after diagnosis.
She entered St Anne's nearly two years ago following care at home.
From the first day, we were very pleased with the care and support provided.
All the staff were unfailingly friendly and we established many

good relationships. No request was too much trouble.
Our loved one was always well looked after in terms of personal care and all food was prepared to a good standard.
The home organises many activities both internally and from visiting entertainers etc.
Family and friends, some of whom have had personal experience of professional caring have commented very favourably about the home.

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Review from Carol S (Wife of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience

My family and I would like to thank all the staff at St Anne's for the kindness and support given to us during my husband's stay. He was very happy there and settled down very quickly, leaving us with lovely lasting memories. The camaraderie within the home is wonderful, and nothing is too much trouble

for residents and families. The home itself is very welcoming, the garden areas are lovely, and the food is good too - my husband smiled and clapped a lot, especially when the tea trolley arrived. During his last few days there, he was cared for superbly, and the compassion showed to him and us was excellent. All staff are respectful, kind and very patient. I could not have found a better place for him.

Reply from Brian Hadley, Managing Director at St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Thank you for your kind words, Carol; he was a lovely man and always a pleasure to look after.
Best wishes.

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Review from Molly C (Niece of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience

From the moment my auntie arrived at St Anne’s, I was comforted by the genuine care and attention she was given. I found the staff very welcoming on my visits and always enjoyed the warm atmosphere there. I could not have asked for a better place for my auntie to spend the end of her amazing life. Many

thanks to all the staff there.

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Review from Thomas R (Son of Resident) published on 25 February 2021
Submitted via Website • Report

Overall Experience

In the last 5-years, I and my family have spent a lot of time at St Anne's. We cannot fault the management or staff at all; management is always available to answer any questions. My dad was very happy here, always clean and tidy, always smiling. All the staff are wonderful from the management through

to the kitchen staff and cleaners. Staff treat residents with the utmost respect. We were told we could visit anytime, treat the home as Dads home, which we did. Dad enjoyed his food and was always offered extra portions. Whenever we visited, we were made welcome and always had a cuppa! I used to go once a week and sing with my guitar; the staff always interacted with residents. Lots of building work and improvements have been made over the last few years. There is a lovely garden area for residents to enjoy in the nice weather. Family activities are arranged throughout the year. A summer fete and always a lovely Christmas party tea with entertainment. I would strongly recommend St Anne's.

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Review from Richard W (Son of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience

Mum lived at St Anne's for almost 12-years until she died last month aged 91. My mother already had advanced dementia and she moved to St Anne's because she needed EMI care. Her changing and increasing needs were met throughout her time there. She needed a lot of equipment which St Anne's made sure

she got: lifting support through a hoist and harness, a specialist movable chair and an airflow bed. The staff cared for my mother with consistent kindness and affection. She was always well looked after. The home changed hands during her time at St Anne's. The manager and his team have strived consistently to maintain and upgrade the accommodation since taking over. They put in a lovely garden where residents can get fresh air in safety. They are innovative in trying to make the best of things for their residents. I never had a moment's concern for my mother's wellbeing at St Anne's. When you judge it as a home for a relative, please remember that it is an EMI facility and not a hotel.

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Review from Wendy (Daughter of Resident) published on 21 April 2016
Submitted via Website • Report

Overall Experience

I cant say enough for this home, they are all extremely thoughtful, each and every one from the kitchen staff, cleaners, carers, nurses and even office staff. We have recently been there 24 hours a day for five days as my dad was end of life. They all could not do enough not just for my dad but to all

the family that was there, feeding us cooked breakfast, dinner, tea and no ends of tea and coffee each time with a tray of biscuits. Never have we known a place like it. We just want to thank you from the bottom of our hearts, thank you xx

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Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

What types of Care is St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) have?

There are 41 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) to the centre of Chepstow?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Care Provided by St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Good to Know

Funding & Fees Guide for St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Facilities