Bargoed Care Home has a Review Score of 9.5 (9.502) out of 10, based on 8 reviews in the last 2 years. Over all time Bargoed Care Home has 30 reviews.
Review from Helen B (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah D (Daughter of Resident) published on 4 August 2020
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Wife of Resident) published on 25 March 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine M (Sister of Resident) published on 18 October 2019
Submitted via Website •
Report
Reply from Jasmine Bracken, Marketing Administrator at Bargoed Care Home
Thank you Elaine for letting us know how we are doing at Bargoed Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David H (Husband of Resident) published on 30 May 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola H (Granddaughter of Resident) published on 30 November 2018
Submitted via Website •
Report
Reply from Ronnie Cavanagh, Marketing at Bargoed Care Home
Thank you, Nicola, for your comments about your recent experience at Bargoed Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gail J (Wife of Resident) published on 5 October 2018
Submitted via Postal Card •
Report
Reply from Ronnie Cavanagh, Marketing at Bargoed Care Home
Thank you, Gail, for your comments about your recent experience at Bargoed Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin G (Husband of Resident) published on 11 September 2018
Submitted via Website •
Report
Reply from Ronnie Cavanagh, Marketing at Bargoed Care Home
Thank you, Colin, for letting us know how we are doing at Bargoed Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie J (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card •
Report
Reply from Ronnie Cavanagh, Digital Marketing Executive at Bargoed Care Home
Thank you, Valerie, for sharing your experience of Bargoed Care Home. We are happy to hear it has been so positive and it's great to hear your Dad is feeling settled within our home. If there is anything more we can do please do not hesitate to reach out. We look forward to seeing you again soon. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Wife of Resident) published on 29 January 2018
Submitted via Postal Card •
Report
Reply from Ronnie Cavanagh, Digital Marketing Executive at Bargoed Care Home
Thank you for your comments about your recent experience at Bargoed Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.502) out of 10 for Bargoed Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.813 for Bargoed Care Home is calculated as follows: ( (78 Excellents x 5) + (18 Goods x 4) ) ÷ 96 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.689 Points relating to the number of positive Reviews for Bargoed Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 8 Positive Reviews ÷ 9 = 0.889
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet