Glan-yr-Afon

off Ford Road, Fleur-de-Lys, Blackwood NP12 3WA
Submit a Review
Top 20 carehome certificate
9.9 32 Reviews
  • Glan-yr-Afon, Blackwood
Glan-yr-Afon Nursing Home is registered to provide care to thirty-nine residents, welcoming long-term residential needs, as well as respite and palliative care, and also running a day care service to help local home carers.

The home is well-situated for Blackwood amenities, as well as outings to many scenic South Wales locations and with much to enjoy within the accommodation itself.

All regulatory requirements are treated seriously by carers, who aim for an efficient service that is both friendly and versatile.

Show Glan-yr-Afon on the Map

Care Provided by Glan-yr-Afon

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Down Syndrome
  • Hearing Impairment
  • Speech Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alexander Mathew (Manager)
  • Admission Criteria
    • Private and Social Services
    • Ages 50+
  • Room Information
    • Single Rooms (39)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Glan-yr-Afon

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,100
    • Self-Funded Nursing Care £1,000 – £1,100
    • RESPITE Self-Funded Nursing Care £1,000 – £1,100
  • (these prices are only a guideline, please contact Glan-yr-Afon to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open door policy


  • Parking

  • PLENTY OF CAR PARK AT SITE


Glan-yr-Afon Reviews (32)

Total of 32, showing 21-32
9.9

Glan-yr-Afon has a Review Score of 9.9 (9.933) out of 10, based on 13 reviews in the last 2 years. Over all time Glan-yr-Afon has 32 reviews.

Overall Experience

  • 32
  • 0
  • 0
  • 0
  • 0

Date Published

32
5
8
13
19

Review from J B (Sister-in-law of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can we say, on behalf of our family member, they are so well looked after in every way and we cannot thank you enough for being there, not just for her but for the family as well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle S (Daughter of Resident) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Glan-yr-Afon since January 2022.
It was a difficult decision for Mum and our family as Mum has always tried to be so independent in caring for herself, but the time had come when she needed full-time professional nursing care.
From day one on going to Glan-yr-Afon, we all knew we had
made the right decision in choosing this place.
Everyone has made Mum feel so welcome and they go above and beyond to make sure all her needs are met.
From catering for her dairy allergy to arranging her medical care very quickly.
The manager and all the staff keep us informed of any updates at all times.
It really is a lovely place and there are always lots of activities going on which Mum can choose whether to participate or just have a quiet day in her room should she feel like.
I would not hesitate in recommending this care home to anyone needing care.
Thank you all so much for all the love and care you have shown to Mum and our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacky M (Daughter of Resident) published on 13 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I would like to thank the manager and staff for caring for our mother. When she arrived she was really unwell, the manager always had time to fit us in for visiting and feeding and within weeks our mother was up in the lounge with other residents eating and feeding herself, all through
the love and care she received. We can't fault the home thank you so much.

Reply from Mohamed Nadeem, Operations Manager at Glan-yr-Afon

Thank you for the feedback review, very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and accommodation of the manager and staff of Glan-yr-Afon even with the Covid restrictions. We were able to attend for feeding and kept up to date with my mother's welfare. All the staff were kind, caring, encouraging and very patient with my mother and all my worries and concerns
were put to rest. I am very great full to Glan-yr-Afon and would highly recommend them to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally J (Daughter of Resident) published on 14 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Glan-yr-Afon in November, we were all worried about Mum going into a care home due to her being so independent for so many years but when the time came that she needed care and nursing we couldn’t have been happier with Glan-yr-Avon. They look after Mum very well, the care is excellent
so I have no more worries knowing that she is safe and being looked after. The staff and managers are so kind and caring even with us relatives who are probably ringing every day to check on their loved ones, and because I don’t live local and have to travel the manager goes out of his way to make sure he can fit me in to see my mum.
The staff keep the residents amused with quizzes and bingo and get them all involved with different activities.
So thank you to all the staff and management for all your hard work and for looking after my mum so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D T (Niece of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank the manager and all the staff at Glan-Yr-Afon for all the love and care that was given to my aunty. We could not have asked more for her from everyone at the home. They went above and beyond for us and respected my aunt's wishes. She was loved, cared and always looked clean and
beautiful, which was very important to her in her last days. We were well informed of everything that was going on in the home. The whole experience from day one has been a pleasant one. I would recommend this home to anyone looking for a new home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison M (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are cared for at Glan-yr-Afon. They both moved into the care home in November and have been looked after and helped to settle really well. The staff are friendly and extend their care not only to mum and dad but to me as well. I’ve had to ring the office many times for various reasons
and have been helped every time. My dad is always telling me how lovely the food is. Thank you to everyone for the love, kindness and understanding you have given my parents and the family. It is really appreciated. Visiting has been the only restriction but understandable under the current Covid pandemic. Again, these have been put in place to protect staff and residents. Again, thank you, everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela W (Daughter of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

No words can express how great I feel about the care and attention Mum received at Glan-yr-Afon. It has been hard due to the Covid restrictions, but the manager and his team always did beyond and above to make sure that we were fully involved and informed. Very approachable, accommodating, caring, friendly
place. Mum had the best care during her 4 months stay at Glan-yr-Afon. I would recommend this home for anyone looking to place your mum or dad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue B (Daughter of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care this home provides. So friendly, very high standards.
Wouldn’t want my Mam to be cared for anywhere else. 5* is how I would rate it and would highly recommend to anyone.
Thank you Glan-yr-Afon care home for everything you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John D (Son of Resident) published on 22 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The general care given at this home is very good indeed and the staff and managers seem to try to generate a very homely family atmosphere at all times. They have all been excellent with my Mother and with the family - I know I have found it very difficult to come to terms with my mother's dementia.
We have been very lucky in finding this home and they have made my mother's final years comfortable and she seems very content with her circumstances. I cannot thank them all enough for helping us and my mother through such difficult times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heather J (Daughter of Resident) published on 15 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam was a resident here up to her death on the 22nd Aug 2015. I cannot thank the staff an carers enough for the wonderful care that my mother received during her 3 and a half years stay. Her care was second to none, mam was treated with dignity and respect by all, in fact they were like an extension
of my own family. With an open door policy there was always somebody on hand to discuss issues with or even to chat with if we felt that there were needs to be addressed. The manager and her staff are the most caring people I have come across in many years. I cannot thank them enough for the care that they gave to my mam in her last days, we as a family thank you so so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sonia J (Daughter of Resident) published on 18 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam had suffered with her illness for several years, however in the last year really badly, admitted to different hospitals. Mam went into Glan-yr-Afon care home in May. She was given a single room which was comfortable with lovely bed linen and plenty of storage for her personal possessions. We were
very impressed with the care and dignity mam was given. I was kept well informed at every stage of her care and was shown care and compassion myself which I feel has helped me tremendously at an emotionally difficult time. It is a difficult decision to have to make for a loved one to go into care but I would not hesitate in recommending this care home. Thank you all so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Glan-yr-Afon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Glan-yr-Afon is calculated as follows: ( (139 Excellents x 5) + (10 Goods x 4) ) ÷ 149 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glan-yr-Afon is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet