Trafalgar Park Care Home

Heol Harry Lewis, Nelson, Treharris CF46 6HG
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9.6 204 Reviews
  • Trafalgar Park Care Home, Treharris
Trafalgar Park Care Home, located in the village of Nelson, near Caerphilly, provides high quality personalised residential, nursing and dementia care to older people.

The purpose-built friendly and welcoming care home has a café, large landscaped garden and patio, pub, tea room, hair salon and quiet room. There is also a range of comfortable en-suite bedrooms, suitable to all tastes.

On top of this, Trafalgar Park boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or welcome family and friends for those special occasions. The catering team prides itself on ensuring that each meal is an enjoyable experience for every resident and visitor, offering a varied and delicious menu.

Taking the time to learn about each resident’s individual hobbies and interests, the team create a varied and enriching lifestyle programme full of activities and events to get involved in, reflective of each person's hobbies and interests. In addition to the range of activities available, residents are also encouraged to take an active role in the Nelson community.

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Care Provided by Trafalgar Park Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Terrie-Ann Thomas (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Gardens
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted

Trafalgar Park Care Home Reviews (204)

Total of 204, showing 201-204
9.6

Trafalgar Park Care Home has a Review Score of 9.6 (9.637) out of 10, based on 32 reviews in the last 2 years. Over all time Trafalgar Park Care Home has 204 reviews.

Overall Experience

  • 159
  • 44
  • 1
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Date Published

204
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172

Review from Maria A (Niece of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff put so much effort into all the events arranged for the residents making sure they are all included and enjoying themselves. The tea party for the Queen's 90th was excellent.

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Review from Chezelle W (Granddaughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my grandmother attended and came to live in this care home I felt at ease that she was looked after with excellent care. From her lovely room, surroundings, fantastic care and respect/dignity shown to her at all times. She loves it here and can't speak enough of the staff and wonderful
job they do. My nan has been on respite to other care homes that were the total opposite to this care home. She loves all the activities she does ie. painting, singers, tea party. She enjoys having her hair done and staff maintain good hygiene with my nan. I would not let her go to any other care home. Well done Trafalgar Park.

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Review from Shirley Y (Wife of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trafalgar Park is a great home. Nothing is too much for the caring staff. My husband is well looked after and does not want for anything. The home is always clean and tidy and decorated with things that residents can relate to. The entertainment is always good and the staff make sure all are involved.
The food is well prepared and residents have a choice of menu. I am so pleased my husband is there and has 24/7 care from all the staff who have the patience and love to give to all.

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Review from Margaret J (Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very helpful. I don't know how I could manage without them. I am very grateful to them, as I think having to do twelve hour shifts for the work they do they deserve better pay. They try to help us to make the most of ourselves and help us with our mobility. They all have patience
with us when we are feeling down or ill.

Reply from HC-One, Careline Team at Trafalgar Park Care Home

Thank you for taking the time to give us your feedback, it is always lovely to hear great things about our staff. We agree they do a brilliant job and we are pleased we have been able to increase their pay recently to the national living wage. Did you know you can also nominate specific staff to receive a kindness in care award? If you’d like to do this please talk to the home manager.


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Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for Trafalgar Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.637 for Trafalgar Park Care Home is calculated as follows: ( (242 Excellents x 5) + (110 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 361 Ratings = 4.637

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trafalgar Park Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (10)

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