Ynysddu Nursing Home, in Newport, is registered to provide elderly care for up to thirty-one residents, offering a bilingual service and personalised care packages.
The accommodation is suited to the needs of people with physical disabilities, with a versatile policy on personal belongings and daily activities.
Residents have phones and televisions in their own bedrooms and loved ones are always made to feel welcome upon visiting, with pleasant gardens a popular addition.
Ynysddu Nursing Home has a Review Score of 9.6 (9.629) out of 10, based on 7 reviews in the last 2 years. Over all time Ynysddu Nursing Home has 16 reviews.
Overall Experience
15
1
0
0
0
Date Published
16
0
4
7
9
Reviewer Connection to Ynysddu Nursing Home
7
2
2
1
1
1
1
1
Overall Experience
15
1
0
0
0
Date Published
16
0
4
7
9
Review from Nicola P (Daughter of Resident) published on 13 June 2024
Submitted via Website •
Report
Overall ExperienceOverall Experience5.0 out of 5
We as a family, myself, brother and sister we were all a bit apprehensive about our dad going into a nursing home.
Dad arrived at Ynysddu Nursing Home on 27/02/2024 and from the first day he was made to feel very welcome and was made a fuss of by all the staff, which made us children relieved that
he was going to be well looked after. Dad is well fed and everything is clean and tidy. Dad has settled in very well and is very happy. Tasha, Tom and all the staff are amazing with him and with our family. Thanks for all you do.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen G (Daughter of Resident) published on 30 May 2024
Submitted via Website •
Report
Overall ExperienceOverall Experience5.0 out of 5
Dad arrived at Ynysddu Nursing Home on the 27th of February. As soon as he arrived the staff made us feel completely at ease and extremely welcome. Understandably I was extremely worried as to whether I had made the right choice for Dad to move there, and I am so very pleased that I did. All of the
staff are amazing, not just with Dad but with all of our family. Everything is clean and tidy and Dad is very well fed, which is great for him as he was not looked after by his former wife. Keep up the excellent work guys.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Niece of Resident) published on 8 May 2024
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
The carers are wonderful. They are very welcoming. Went to the care home, and I could not thank them enough for the way they look after her. You need any help, they will be there to help you with the problem that you got.
The care home is always clean.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
Excellent care all round for my mother. Faultless.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Sister of Resident) published on 19 July 2023
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
Excellent, appreciate everything they do for my brother and everyone in the nursing home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Wife of Resident) published on 24 April 2023
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
The care and support my husband has, have been excellent. He has always been treated with dignity and such kindness. He is always clean and tidy, my husband has been at Ynysddu Nursing Home since July 2023. The staff are like a second family to him and the management are always very kind and helpful.
Excellent nursing home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B W (Brother of Resident) published on 20 April 2023
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
This nursing home is excellent. All the staff are excellent, nothing is too much trouble. They look after residents very well. Keep us informed about my relative.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adelle J (Friend of Resident) published on 27 September 2022
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience4.0 out of 5
I am a lifelong friend of one of the residents. I always find the staff to be welcoming, friendly, helpful and professional. My friend is very happy at the care home and enjoys his days. He is taken on trips and does activities such as making jewellery and other items. He has lots of fun at the home
home. The staff are extremely kind and supportive and put his needs first.
Reply from Basanta Nepal, Director at Ynysddu Nursing Home
Thank you, Adelle, for such encouraging comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Son of Resident) published on 25 February 2022
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
My mother was concerned about going into a home, and we were with her reaction. However, the care and consideration she has received in Ynysddu have made a significant difference to her physical ad mental well-being. It is noticeable how content she now is. This, in turn, has given us peace of mind
and confirmed that we made the right decision. The staff are professional, friendly and approachable, which has made the transition for my mother from her own home much more pleasant.
Reply from Basanta Nepal, Director at Ynysddu Nursing Home
Thank you so much for providing the opportunity to care for your mother.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Friend of Resident) published on 18 December 2019
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
After a recent admission to another nursing home, their care there was very, very poor, the place was dirty and depressing. So having moved to Ynysddu Nursing Home it's like being in a five-star hotel. Staff fantastic, cleanliness amazing, friends want to visit this home more as it has a lovely atmosphere
when visiting, lovely and roomy, spacious. There is a big improvement in our fiend and nothing is too much bother when asking staff. Privacy and dignity for the people who are placed here. Management are extremely helpful.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue F (Daughter of Resident) published on 14 October 2019
Submitted via Website •
Report
Overall ExperienceOverall Experience5.0 out of 5
My father was a resident of Ynysddu Nursing Home for the last two years of his life. Whilst he was living there, the nurses and staff were always caring and friendly and always made us feel welcome and it was a pleasure to spend time there. My dad was always clean and well dressed and shaved. His room
was always spotless and his bedding was always changed daily. The quality of care was outstanding and when my dad passed away a few weeks ago, the nurses and staff were compassionate and caring to our needs as a family as my father's which meant he passed away peacefully with the dignity and respect he deserved. I would like to thank all the staff at Ynysddu for the outstanding care they gave to us as a family and also my later father. I wouldn't hesitate to recommend this home to anyone who is looking for nursing care for a loved one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia R (Daughter of Resident) published on 17 July 2019
Submitted via Website •
Report
Overall ExperienceOverall Experience5.0 out of 5
Very pleased with the care given. Well looked after, gives me peace of mind that she is constantly cared for as my daughter is a very time-consuming resident. Very welcoming at the home. Always made to feel welcome by both staff and management. Always enjoy being invited to events and activities. Very
well presented building.
Reply from Basanta Nepal, Director at Ynysddu Nursing Home
Thank you Patricia for the very kind words. All the residents that have stayed here and arrive on our doorstep are considered family members, thus, we treat them and give them the utmost care as if they were our own. Once again, thank you for showing kindness to our care home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
My mother has been at the home for the last 4 years and we have been very satisfied with the care she has had. We know she has 24-hour care which gives us peace of mind.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Katie G (Granddaughter of Resident) published on 21 June 2019
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
We have had a fantastic experience with the staff for my Nan. Everyone tries the best, very helpful, friendly and most of all caring towards her. I have never had any problem. Keep up the good work because you all work very hard at what you do and a lot of things go into the day to day job.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vanessa B (Wife of Resident) published on 21 June 2019
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
My husband moved into Ynysddu Nursing Home three years ago. The initial atmosphere appeared very inviting. My husband was made most welcome by the Manageress, nurses, carers and cleaning staff, which made me feel so relieved as to his future home comforts. Because of these facts, he settled almost immediately.
The standard of care I find is very high. The staff is very kind and caring. The cleanliness of the rooms and the building is excellent. The cuisine is much enjoyed by my husband. The menus are varied and special dietary meals addressed. Entertainment is provided with summer day trips at no expense to the residents. Various acts and bingo, all of which my husband enjoys, relatives are also invited. Ynysddu Nursing Home is more like one "big happy family" and both my husband and I feel like we are part of it. I would highly recommend this wonderful nursing home to anyone.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne L (Daughter of Resident) published on 11 September 2015
Submitted via Website •
Report
Overall ExperienceOverall Experience5.0 out of 5
Where do I start to talk about this wonderful home. My mum moved there from hospital over 14 months ago. When she left the hospital they gave her a short life span has she has cancer and chest /heart problems. Since moving in she is a different mum, yes she still won't go on forever but her quality
of life is so much better.
My mum is not the easiest person and has her moments but the Deputy Manager and his fantastic team handle mum with the respect, consideration, and understanding we all want for our elderly parents.
Mum was 90 last week. The home provided a fantastic cake and they all sang happy birthday, she also received a gift they even put sandwiches thee for the family Amazing!!!!
I want to thank them all, the Deputy Manager who mum loves!! Nurse, carers and activity lady plus the wonderful cook and the lady that makes sure mums clothes are sorted, the room cleaned. The list goes on. If I forgot any staff thank you to you all too.
This home gives me peace of mind when I travel,knowing my mum is in the best hands ever.
Thank you from me and my Mum. for everything.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Current Review Score: 9.6 (9.629)
Overview of Review Score
The Review Score of 9.6 (9.629) out of 10 for Ynysddu Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Ynysddu Nursing Home is calculated as follows:
(
(79 Excellents x 5)
+
(4 Goods x 4)
+
(1 Satisfactorys x 3)
)
÷ 84 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Ynysddu Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
= 3.7
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 31 registered maximum number of service users is 6.2, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Frequently Asked Questions about Ynysddu Nursing Home
What types of Care is Ynysddu Nursing Home registered for?
Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Ynysddu Nursing Home provide?
Palliative Care, Physiotherapy & Own GP if required are other types of care provided.
How many Rooms does Ynysddu Nursing Home have?
There are 25 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Ynysddu Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Ynysddu Nursing Home to the centre of Newport?
8.5 mile(s) as the crow flies, distance by road may be significantly further.
