Leadon Court Care Centre

Leadon Court, Thornhill, Cwmbran NP44 5TZ
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9.8 29 Reviews
  • Leadon Court Care Centre, Cwmbran
Leadon Court is a spacious purpose built care home, located in the centre of Torfaen. The home provides round-the-clock residential and nursing care within a warm and friendly environment.

The experienced and highly skilled staff are committed to providing quality care so each resident will feel safe, happy and comfortable.

There are 34 furnished bedrooms at Leadon Court and residents can enjoy a private outdoor garden. A variety of activities are offered, and there are regular visits from entertainers, chiropodist, a hairdresser and a reflexologist.

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Care Provided by Leadon Court Care Centre

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jane Tutton (Registered Manager)
  • Admission Criteria
    • Ages 25+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1970
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Leadon Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No appointment just come and visit


  • Parking

  • On Site Parking


Leadon Court Care Centre Reviews (29)

Total of 29, showing 21-29
9.8

Leadon Court Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 15 reviews in the last 2 years. Over all time Leadon Court Care Centre has 29 reviews.

Overall Experience

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Review from Caroline F (Daughter of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's been here 3 months now and I've got to say the staff are outstanding! Absolutely amazing, caring home and I feel that Mum is very well looked after. They constantly stay in touch with me regarding anything to do with my mum, I'm happy knowing she is very safe, well looked after and very comfortable,
their activities are amazing too. I'm so glad I found Mum this care home.

Reply from Emma Evans, Home Manager at Leadon Court Care Centre

Thank you for your kind words, the staff work extremely hard to care for all our residents, so we really appreciate comments like this as it shows all our hard work is paying off.


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Review from Nicola D (Granddaughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at this centre truly care for the residents! My nan is so happy there and the carers can't do enough! The entertainment they provide is varied and gets everyone involved! I can't believe my nan held a snake! Considering my nan never wanted to be in a home this has been the best thing to
have happened to her and she is living her best life at Leadon Court! There's no other place I'd want her to be! She is safe, warm and most of all happy and its all thanks to the staff at Leadon Court! You all rock! They make a fuss of my nan and when we visit with my little boy everyone makes a fuss of him! Thank you for taking care of my nanna.

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Review from L D (Relative of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home with the most wonderful, kind and caring staff. We came to see our nan for afternoon tea for Christmas and nothing was too much trouble. They put on a lovely lot of sandwiches, cakes and other desserts, along with tea, coffee and hot chocolate. They had decorated everywhere to
make it homely and Christmassy, the staff were joining in the festivities with the residents - it was lovely to see. Every time we visit everyone is friendly and you can see they truly love the residents they look after. Keep up the good work!

Reply from Emma Evans, Home Manager at Leadon Court Care Centre

Thank you for your lovely review, the team at Leadon Court really appreciate the comments and works hard to ensure all our residents are happy. It was really nice to see all the families enjoying the afternoon tea for Christmas.


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Review from J M (Brother of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was outstanding we loved all the food and decorations all the staff were pleasant and well organised everyone was so kind very nice and clean and bright thank you all very much.

Reply from Emma Evans, Home Manager at Leadon Court Care Centre

Thank you for your review, it was lovely to see the families and residents enjoying quality time with their families.


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Review from A T (Granddaughter of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful, you couldn't ask for a better care home! They really, really looked after my nan until she passed and treated her like the queen she was. She loved it here, we love it, we love the staff everyone is absolutely wonderful, caring and so kind! They are like our second family. I have
disabilities and they went out of their way to understand me as well, if we had any problems everyone is always approachable to speak to. They have so many activities all the time for the residents, entertainment etc. The dogs loved going to see everyone as well, (even though the cats wasn't sure on that one?) We were always informed of everything that was going on with my nan.
They were understanding and went out of their way to be accommodating, letting us stay longer at visits and things through the lockdown. In her last days, everyone was absolutely amazing, with dignity and respect all the way through they went above and beyond. Thanks so much to her main carer as she was mostly in for nans last days.

Reply from Emma Evans, Manager at Leadon Court Care Centre

Thank you for your very kind words, nan will be missed by all the staff at Leadon Court


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Review from Julia P (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Leadon Court in April 2019. Mum had the best care I could have wished for her as she was one very special lady. I never saw one member of staff without a smile on their face. I was made to feel so welcome from the day that I first viewed the home. Leadon Court is spotless. The manager
and other staff also listened to what I wanted for Mum as well which meant a lot. Mum had her second stroke in October and for her last 2 weeks, myself and my brother were able to be with Mum which we will always be grateful for. Keep up the good work Leadon Court and thank you.

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Review from Susanne K (Daughter of Resident) published on 10 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff looked after our mum for a few years, their care and dedication know no bounds. When mum was ill and eventually passed they not only took great care of mum but took great care if my sister and me at what was a distressing time. We will never forget them or be able to thank them
enough for what they did.

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Review from Ceri J (Daughter of Resident) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I used to visit my mum at Leadon Court and I cannot praise the staff enough. We always had a very good welcome and mum was looked after fantastically.
The staff were always friendly and smiling. The food was second to none and they were always bringing something out for the residents
to eat.
At the end of mum's life, they even allowed us to stay and let us use the kitchen to make tea and coffee.
I would like to take this opportunity to thank everyone at Leadon Court for mum's care. You often hear about the bad things in a care home but you never hear of the good. You all deserve medals. So it’s a big thumbs up for us.

Reply from Emma Evans, Manager at Leadon Court Care Centre

It was a pleasure looking after Mum she was loved very much by all the staff, we miss her terribly and thank you for your kinds words.


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Review from Bridget D (Niece of Resident) published on 6 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two cousins and I visited our Aunt on many occasions at Leaden Court. We could come at any time and received a lovely welcome from all the staff. Our Aunt settled in very quickly there and took part in most of the activities and special events laid on. Towards the end of her stay, she became very
difficult and rather aggressive at times so it was a very difficult decision for all involved to move her to her new home. We cannot thank the staff enough for her care and highly recommend it to anyone who considers Leaden Court as a home for a relative.

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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Leadon Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Leadon Court Care Centre is calculated as follows: ( (159 Excellents x 5) + (13 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 180 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leadon Court Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (3)

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