Meddyg Care Dementia Homes - Porthmadog

Garth Road, Porthmadog LL49 9BN
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7.6 15 Reviews
  • Meddyg Care Dementia Homes - Porthmadog, Porthmadog
Meddyg Care, Porthmadog, is a purpose-built residential, nursing and dementia care home.

Rooms are modern and en-suite with lift access and to every room, while residents are encouraged to bring personal items and furniture with them to make themselves feel at home.

Meddyg Care, Porthmadog, has two lounge areas, a conservatory, dining room and beauty salon, while there are are two lounges, a conservatory, a dining room and beauty salon with free wi-fi access throughout.

Care staff work to support all residents at the home, offering personalised care, round-the-clock if necessary. New staff are subject to a thorough recruitment process, ensuring that only the most knowledgable, competent and caring staff are recruited. Many staff are local and some are fluent in both English and Welsh.

Visitors are always made to feel welcome at the home and the home supports regular contact with friends and family members, ensuring they play an active part in resident well-being.

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Care Provided by Meddyg Care Dementia Homes - Porthmadog

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 44 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Warren Culaton (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Meddyg Care Dementia Homes - Porthmadog

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking available on site.


Meddyg Care Dementia Homes - Porthmadog Reviews (15)

7.6

Meddyg Care Dementia Homes - Porthmadog has a Review Score of 7.6 (7.569) out of 10, based on 1 reviews in the last 2 years. Over all time Meddyg Care Dementia Homes - Porthmadog has 15 reviews.

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Review from Pauline J (Niece of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live a good distance from the home, I have relied on not only the care you give to my relative but also to families. The newsletters are so informative not only on the work you all do but the lovely pictures you take, showing the time the staff spend on the activities.

Reply from Tanya Nesling, Operations Director at Meddyg Care Dementia Homes - Porthmadog

Thank you for your lovely comments. The newsletter is a firm favourite with all of our families and friends who are unable to visit as much as they would like. The newsletter brings you information about your loved ones and what is happening in their daily lives. The manager and the team are doing such a great job to ensure well being for all the residents at Porthmadog.


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Review from Iona L (Niece of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to the staff of Meddyg Care Dementia Homes - Porthmadog for my uncle. They have been amazing, they have also kept me up to date on his care with sometimes numerous calls a day. Due to the distance between the home and family members this has been a godsend. The staff are all friendly
and very helpful. Nothing is too much trouble. The home is clean and very bright and has a very homely feel to it. Would highly recommend.

Reply from Tanya Nesling, Operations Director at Meddyg Care Dementia Homes - Porthmadog

Thank you for your lovely words.
Your Uncle became a big part of our family and was a privilege to be able to care for him during his time with us.
A real gentleman and a wonderfully unique personality.


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Review from Rebekka H (Daughter of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom moved into Meddyg Care a year ago, she had problems settling in, but the staff were great and helped her loads, now 12 months later she doing fabulous, she loves it there and all the staff. She is well looked after, they keep me updated on how she is and I couldn't have asked for a better care
home, it took a lot of pressure off us as a family knowing she is happy. Thank you Meddyg Care.

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Review from Barrie J (Husband of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, due to present restrictions, I have been unable to enter the main building so my observations are rather limited. I can say that whenever I visit my wife she is always happy, never complaining, looks well and smiling. As far as the staff and management are concerned I can only say they
are always very helpful, pleasant and dedicated.

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Review from D M (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only briefly entered the home at Meddyg Care at Porthmadog, therefore my perspective view comes from a few garden visits to date and telephone exchanges. My overall impression is that the nursing staff are caring and hardworking, friendly, informative and go the extra mile to be helpful. I feel
that my mother is safe and secure and the home offers much in the way of social and mental stimulation as well as flexible person centred care, also the family liaison aspect has been helpful and reassuring looking forward to less virtual and more face to face visits with my mother.

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Review from Leanne R (Granddaughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to decide that a nursing home was best. But we were always reassured by staff and it felt like he was treated with dignity and respect by all the staff that work there. I've only scored a good for the room because we have only seen pictures.

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Review from Graham F (Husband of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unable to complete all options as 1st visit because of the lockdown and only limited access. That said my impression was very positive.

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Review from Samantha B (Granddaughter of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Some of the carers in this home has gone above and beyond for my grandad. One carer, in particular, came off a shift from work, went home, sorted out her children and then went back to the home (in her off time) to sit with my grandad for a special Zoom meeting. You have honestly exceeded the extent
that most people would go to. Thank you so much.

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Review from Ellie J (Daughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Porthmadog Meddyg go above and beyond to create a normal atmosphere during a very unnormal time.
They give exceptional care to all the residents whilst showing compassion and warmth.
Even though we are not allowed to visit inside the home, they have gone to all extremes to make it possible
for family members to keep in touch with their loved ones.
Thank you everyone.

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Review from David W (Son of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at The Pines for almost 3 years and although his health has deteriorated over that time, he is 93, his care has never. In fact, as he has become more dependent on help his health and welfare has not suffered. It is a wonderful feeling knowing that my father is in good,
safe and caring hands, especially during these sad times when visits are not possible. To all the staff at The Pines, thank you.

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Review from Jodie R (Granddaughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to express how happy I am with the service of Meddyg Care. The care my grandfather received was excellent, and he felt at home here. I would like to thank all the care staff and management team for looking after my grandfather as well as they did at his time in Meddyg Care.

Reply from Kevin Edwards, Director at Meddyg Care Dementia Homes - Porthmadog

We really appreciate your feedback and I will ensure your comments are passed onto the care and nursing staff. Thank you.


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Review from Eirian A (Daughter of Resident) published on 7 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really cannot stress enough how happy we were with our father’s care at Meddyg Care, Porthmadog. We had heard good things about the home and for the 18 months that he was a resident there until his passing earlier this month, our Father was one of the ”Meddyg Care” family. The staff were his friends,
and treated him with dignity, even during his bad days. His illness made him non-compliant with things like getting up, eating, washing and getting dressed etc, but they always managed to motivate him to do these things and he was always clean and tidy. He felt at home there and he felt safe. As his dementia progressed, so did the care that he received and the home always “upped their game” to deal with any progression in his illness. Our father had a better quality of life at Meddyg Care than he had at home as they knew what his needs were. We will miss visiting the home and seeing all the lovely staff etc, thank you all.

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Review from Sue J (Daughter of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place, no smell only fresh, my dad became a resident yesterday and they fussed around him. He loved his beautiful room and the very helpful staff could not have done more to help settle him in.
I am very pleased my dad will see out his final days in such a nice place with people that
care, such a weight off my shoulders.
Pity all homes are not like this.
Well done to all, keep it up.
Thank you

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Review from Sylvia S (Wife of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was transferred to Madog Care Home following a 10 week hospital admission post hip fracture in September 2015. My husband has advanced cognitive impairment and the care home carried out a full assessment of his care needs, now he needed to be nursed in bed 24/7 and they took special care
to help him assimilate into his new environment. I find the care provided to be consistent and well documented, I am able to easily review the previous few days when I visit. Staff are well motivated and cheerful and this leads to the positive atmosphere in the home. any queries I have regarding my husbands care are taken serious and responded to quickly. The quality of the food provided is excellent.

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Review from Nia J (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My late mother was in the Madog for 1 month for palliative care. She received very good care from all members of staff. I was quite lucky to be able to be in the care home with my mother most days. I did notice when I was in her room with her for several hours, staff didn't check on her as regularly
as they said they should. I think this was through no fault of their own because they were very short staffed on occasions. I was warmly welcomed every time, as were my family, and I was offered meals on several occasions.

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Current Review Score: 7.6 (7.569)

Overview of Review Score

The Review Score of 7.6 (7.569) out of 10 for Meddyg Care Dementia Homes - Porthmadog is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.455 for Meddyg Care Dementia Homes - Porthmadog is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) ) ÷ 11 Ratings = 4.455

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.114 Points relating to the number of positive Reviews for Meddyg Care Dementia Homes - Porthmadog is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 1 Positive Reviews ÷ 8.8 = 0.114

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (2)

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Frequently Asked Questions about Meddyg Care Dementia Homes - Porthmadog

What types of Care is Meddyg Care Dementia Homes - Porthmadog registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Meddyg Care Dementia Homes - Porthmadog provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Meddyg Care Dementia Homes - Porthmadog have?

There are 38 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Meddyg Care Dementia Homes - Porthmadog?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meddyg Care Dementia Homes - Porthmadog to the centre of Porthmadog?

0.2 mile(s) as the crow flies, distance by road may be significantly further.