Cwrt Enfys Care Home

Gorof Road, Ystradgynlais, Lower Cwmtwrch, Swansea SA9 1DS
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9.1 56 Reviews
  • Cwrt Enfys Care Home, Swansea
Cwrt Enfys is an open and welcoming care home situated in the beautiful upper Swansea Valley on the outskirts of the village of Ystradgynlais. It is one of 5 premium Silvercrest care homes in South Wales.

The home and its whole team are fully equipped and trained to provide excellence in relationship-centred care for all residents. They continually strive for higher quality in care and lifestyle across a range of residential, nursing and dementia needs.

Cwrt Enfys provides an open door policy for families to ensure transparent and responsible care across its communities while giving residents personalised care.

All admin, care, catering, domestic, lifestyle, maintenance, nursing teams work together to provide a safe and relaxed atmosphere, creating a real sense of community in a family home environment. Residents have ample opportunities to keep mind and body engaged thanks to the dedicated team who provide a wide range of activities.

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Care Provided by Cwrt Enfys Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 99 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Lindsey Davies (Home Manager)
  • Admission Criteria
    • NHS, social services and Private
    • Ages 50+
  • Room Information
    • Single Rooms (97)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Cwrt Enfys Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,300
    • Self-Funded Residential Dementia Care £1,200 – £1,350
    • Self-Funded Nursing Care £1,240 – £1,400
    • Self-Funded Nursing Dementia Care £1,280 – £1,500

  • All personal and nursing care included as well as all hotel services costs.
    Additional services such as hairdressing and chiropody would carry a small additional charge.
    Top ups are usually required and assessed on an individual basis, please enquire with management.
  • (these prices are only a guideline, please contact Cwrt Enfys Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting available


  • Parking

  • On site parking available


Cwrt Enfys Care Home Reviews (56)

Total of 56, showing 21-40
9.1

Cwrt Enfys Care Home has a Review Score of 9.1 (9.064) out of 10, based on 11 reviews in the last 2 years. Over all time Cwrt Enfys Care Home has 56 reviews.

Overall Experience

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Date Published

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Review from Nicola E (Daughter-in-law of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Faced with the sudden realisation of having to move our mother-in-law into a care home, Cwrt Enfys exceeds our expectations of exceptional care for her. She is happy in her new home and is surrounded by such caring staff.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

The staff team will be delighted that their hard work and dedication is appreciated, thank you for supporting the home and our residents at this very challenging time.


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Review from Helen J (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care given to our mother since she's been in Cwrt Enfys. Can't fault the caring staff and can only praise all the hard work and dedication they have. We know mam is in good hands and would definitely recommend this care home.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your support for the hard-working management and staff team at the home - we know they go the extra mile particularly at this very challenging time and are grateful for your recognition.


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Review from Marlene D (Sister-in-law of Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother in law has been in Cwrt Enfys since November 2018. Since that time we have had a wonderful relationship with the Nursing Home and staff, nothing has been too much trouble. Always felt able to ask about anything however small. Since Covid and lockdown, the staff have been extra helpful. Having
video calls makes us feel better and knowing that he is keeping well and comfortable makes it much easier not been able to visit. We really appreciate all the care and dedication Cwrt Enfys staff are giving to their patients. Thank you all. When this difficult time is over we will all have our chance to say our special thanks to Cwrt Enfys and your staff.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your very kind words, it is gratefully appreciated by the hard-working team at the home.


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Review from Mary H (Daughter of Resident) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home with cheerful, dedicated staff who always go the extra mile despite the very difficult time this year. They are always there to reassure our mam and me that she is happy and smiling during the lockdown. There are always plenty of activities going on. Staff members give their time
to chat and support the residents during video calls, which are invaluable as we cannot visit. I thank all staff from the bottom of my heart. A real home from home.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you very much for taking the time to write a lovely review of our home. We are all very proud of the whole team at the home who have created such a wonderful environment for our residents. We thank you for your support during this difficult time.


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Review from Malcolm E (Son of Resident) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the bottom of my heart, I am so glad that we, as a family, had the privilege of Mam being accepted at your home. You all have been absolutely brilliant in these difficult times and you all should be proud of what you do for the residents. Again, from all the family, diolch un fawr. (Thank you)

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you so much for your kind words; it means a lot to the hard-working team and management at the home.


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Review from Keith E (Son of Resident) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the home for two years and during that time I and other family members are extremely grateful for the care and support my mother has received. The entire staff are always pleasant, welcoming and friendly. My mother's first language is Welsh and fortunately, many of the
care workers are able to converse with my mother in Welsh. Communication between the home and myself are extremely good.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your kind review at this difficult time.


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Review from C G (Son of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed EMI nursing, and after viewing a number of care home facilities, we decided on Cwrt Enfys. From first looking at the home, we felt it was the perfect place for my mother, and 10 months later, we feel justified in our choice as my mother receives wonderful care and is treated properly
and with dignity, and I would certainly recommend Cwrt Enfys to anyone.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your support during this difficult time, the hard working staff and management team will be delighted with your review.


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Review from Owen J (Son of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care from exceptional staff whose demonstrable commitment goes far beyond what the job entails. It is a great comfort to us to know that mum is in the loving care of extraordinary people.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your very kind review, especially during this very difficult time, the staff and management team definitely do go above and beyond.


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Review from Phil H (Son of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother looks very well cared for.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your support and kind review during this very difficult COVID-19 times.


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Review from Llinos T (Daughter of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As can be seen by the answers I have made to the options, I cannot find any fault whatsoever with the home. They not only care for my mother wonderfully well, but they are also extremely helpful, considerate and caring towards myself taking an interest in my health and wellbeing too. I cannot commend
each and every one of them from the cleaners, carers up to management and office staff enough other than to say that they care and look after my mum as much as I do. The staff are all so happy and pristine in their workplace and as such lifts my mother's mood as she does miss her own home so much. I would have no hesitation at all to recommend the home to anyone looking for places for their loved ones.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your very kind review in this very difficult time for all care homes, the staff team and management will be delighted with your feedback, they work very hard.


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Review from Jason S (Son of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We as a family are very pleased with the care and attention that is shown to our Dad /Husband. It is very difficult at present with the conditions we are faced with and not being able to see our loved ones.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank-you for your support in this difficult time for all care homes - this has affected residents, staff and families.


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Review from Zoe W (Niece of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is currently residing at this beautiful care home in Ystradgynlais. The care, staff and feel of the home are second to none. The home is inviting with a warm feeling, the staff cannot do enough for my auntie and she really enjoys being here. There are activities to keep her busy during the
day and there is a general feeling within the family, that we trust this home with someone we dearly love, something that anyone having to place a relative in a nursing home needs to know, that their relative is cared for and looked after. I cannot speak highly enough about the home.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your lovely review, the hard-working team and management are delighted. We aim to be the best home in the locality and your feedback is truly valued and appreciated and positively reinforces all the hard work being done.


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Review from E L B (Wife of Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot express my extreme thankfulness for the care given to my husband at Cwrt Enfys Nursing Home.
Dementia is a horrible illness, the staff have to be very understanding and caring with their patients.
I checked out a number of nursing homes and chose Cwrt Enfys not just for the atmosphere but
also the organised working of the home.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your kind review, the hardworking team at the home will be delighted.


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Review from Ella (Daughter of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Unfortunately, my mother was served a 28-day notice after residing at Cwrt Enfys for 5 months. Moving my mother who has a diagnosis of Alzheimer’s to a completely different environment is both upsetting and heartbreaking. Lacking in empathy and compassion.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

We are sorry about having to serve notice on your mother, this is only ever done as a last resort and very infrequently, as we understand the impact this can have on residents and their families. Your mother has been residing in the residential community of our home for 5 months. Unfortunately, people living with dementia can have changing care needs, in particular, if and when their condition deteriorates they might need additional interventions and support mechanisms to be put in place. Due to a number of incidents, our skilled management and care teams deemed it was unsafe for your mother to be continued to be looked after in the residential community. In short, we were unable to meet her needs whilst also meeting the needs of other residents and staff on the unit. We did offer to move your mother to another community in the home, where we felt she could have been safely cared for, however you declined this. Unfortunately, we therefore reached an impasse and in order to continue to meet the needs of all our residents and staff, we were left with no choice but to serve notice. We certainly hope your mother settles well into her new home.


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Review from Pat G (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Cwrt Enfys Care Home a lovely calm atmosphere, in a well furnished, clean, well-decorated home for my Mum. Knowing she is clean, well cared for in a safe and secure environment. To see the staff with the residents and visitors, they are marvellous, to see them getting everybody ready for
lunch is like a military operation. The nursing staff phone me regularly, whether it is a safety issue or medical. The transition to nursing care was all done for us. My mother is very happy, as are we. I am an NVQ in care and know she is having good care.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your lovely review, the hardworking staff will be delighted.


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Review from H M (Mother of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience with the care/support of our son is limited at the moment. He was admitted on August 9th and since that time has had 3 admissions to general hospital due to his very complex needs. These admissions have resulted in him being away from the home for a total of 10 weeks. He has been looked
after superbly while he has been resident and is very happy to be back at the home. To the present, we are very happy to say he is in their care and hope to be always able to say so.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your kind review, it will be fed back to the hard working team in the home, we are pleased your son with complex needs is being well cared for.


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Review from Karen T (Daughter of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum suffered with Alzheimer's and became a resident in 2013. During her stay, she was well cared for. We found the staff to be professional, approachable, caring and always responsive to Mum's changing needs.
The home is clean, the food nutritious, home cooked and inviting. The environment is safe
and secure. We were impressed by the various activities that are organised from time to time. Also, the changing scenes which are depicted on the walls around the home.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for taking the time to write a review, your feedback will be passed onto the hard working staff team.


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Review from Rob H (Son of Resident) published on 20 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was already in the late stages of dementia with severe physical restrictions when she came to Cwrt Enfys and the whole staff made sure she was well looked after during her last few weeks.
She was treated with respect, dignity, sympathy and care by every single member of staff. They were all good
friends as well as carers and made her last weeks infinitely more bearable for us, her family, as well as for her.
Mam was fed, watered and abluted to a standard that would not have been possible at home nor was possible during her long hospital stay. Whenever we visited she was clean, tidy and comfortable.
Rarely have we come across such high standards of professionalism combined with such friendly, considerate treatment.
During her last hours, my brother and I were able to maintain our long bedside vigil thanks to the constant support from all the staff members, only having to leave her side for her regular comfort and medical checks. We thank you all for making that possible.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you so much for your kind words, and for taking the time to write a review in this difficult time. It means a lot to the hard-working team in Cwrt Enfys and I to hear these sentiments. Your comments will be passed on to the team. We are sorry for your loss.


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Review from T M (Brother-in-law of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over my 82 years, I have visited a few care homes with misgiving opinions. My involvement with visiting Cwrt Enfys covers a considerable time and it is noticed that patients respond to staff with ease. The staff reflect a calm atmosphere and a friendly approach.
A distressed patient is never ignored
and is comforted by staff. Standards of cleanliness are always high and the air is always fresh, visiting at any time of day.
Patients are always clean and presentabley dressed. Meals are well laid out and staff aid the feeding with great care.
Visitors are always welcomed with a smile. This is a statement based on fact and bears no influence by anyone connected with Cwrt Enfys.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

It is very pleasing to hear your kind words, the whole hard working team at Cwrt Enfys will be delighted with your feedback. Thank you for taking the time to write this review.


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Review from G D (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience of the care provided for my mother has been positive.

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Current Review Score: 9.1 (9.064)

Overview of Review Score

The Review Score of 9.1 (9.064) out of 10 for Cwrt Enfys Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for Cwrt Enfys Care Home is calculated as follows: ( (95 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 127 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.505 Points relating to the number of positive Reviews for Cwrt Enfys Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8. 10 Positive Reviews ÷ 19.8 = 0.505

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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