The Rhallt Care Home

Salop Road, Welshpool SY21 7DJ
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9.9 88 Reviews
  • The Rhallt Care Home, Welshpool
In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and Newtown. Yet a few miles up the road is the beautiful Welsh countryside.

They provide 24-hour nursing and respite care alongside expert care for people with dementia, including in their Memory Lane Community. They also provide care for those with a range of nursing needs.

A team of highly-qualified and dedicated staff really focuses on the individual needs of residents with a tailored care plan for each person. This dedication can be seen throughout the home in cooking, hospitality and organising activities for residents.

The Rhallt welcomes visits to its facilities at any time.

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Care Provided by The Rhallt Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 91 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ingrid Simkin (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (91)
    • Single Rooms with ensuite Wet Room (91)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for The Rhallt Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,305
    • Self-Funded Residential Dementia Care from £1,305
    • Self-Funded Nursing Care from £1,305
    • Self-Funded Nursing Dementia Care from £1,305
    • RESPITE Self-Funded Residential Care from £1,305
    • RESPITE Self-Funded Residential Dementia Care from £1,303
    • RESPITE Self-Funded Nursing Care from £1,305
    • RESPITE Self-Funded Nursing Dementia Care from £1,305

  • Fees are subject to assessment.
  • (these prices are only a guideline, please contact The Rhallt Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome. Please contact the home to arrange a tour of the facilities or to visit a loved one residing in the home.


  • Parking

  • Plenty of parking onsite for visitors


The Rhallt Care Home Reviews (88)

Total of 88, showing 1-20
9.9

The Rhallt Care Home has a Review Score of 9.9 (9.863) out of 10, based on 19 reviews in the last 2 years. Over all time The Rhallt Care Home has 88 reviews.

Overall Experience

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Date Published

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Review from Christine H (Friend of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has settled in very well and they are very well looked after and very happy.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your feedback. We're delighted with your comments and I look forward to sharing with the team. Thanks again and take care.


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Review from Christine M (Friend of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very well looked after. Staff very friendly.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your comments regarding the care your friend receives while residing at The Rhallt. We're very pleased to hear your feedback. Thanks again and take care.


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Review from D R (Daughter of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are brilliant and always include me when I am here with a tea and a cake with Mum.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your kind words, our team here at The Rhallt will be pleased to hear your comments. Thanks again and take care.


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Review from Steve W (Husband of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience so far for my wife.

Reply from Katie Westwick, Marketing Manager at The Rhallt Care Home

Thank you for your great feedback for our team, they will be pleased to hear your comments. Thanks again and take care.


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Review from Mark S (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the Rhallt from September 2022 until October 2024. This was a difficult time in her life due to progressive dementia and an increasing inability to care for herself. In the final year of her life, she was totally dependent upon her carers for all her needs. Mum rotated through
a few wards/areas within the home but spent her final year in the nursing unit in the upstairs part of the main building. My comment is that the staff were exceptional. It is immensely difficult to care for older people who cannot communicate, are physically frail and are totally reliant on others. In all my interactions with the nursing staff, carers, cleaners, caterers and everyone else who helped my mother in her final years I was struck by their kindness, professionalism and ability to remain cheerful and positive. The home is excellent and the staff is exceptional. I have no hesitation in recommending this care home.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your wonderful review and very kind words towards our team and the care that your Mother received here at The Rhallt. It was a pleasure to have her here and the team will be so pleased to hear your comments. Thank you and take care.


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Review from Chloe D (Granddaughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Rhallt has really taken care of my nan. She is happy on her unit, and some days she recognises me more than what she previously did. All the staff are friendly and helpful. They all try to ensure any requests made are done. Nan always looks respectable and well-dressed, which she used to do herself,
so it's nice to see her being able to still do. Activities always offer for her to join with the things she loved doing before coming here. Overall, very lovely home.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your kind words. Our team is very pleased with your feedback and we're happy to hear your satisfaction with the care your lovely Nan receives here at The Rhallt. Thanks again, and take care.


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Review from G M (Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I miss home but it is nice here. I miss my cats but they can visit me here.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your kind words, it is a pleasure to have you with us.


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Review from C H (Granddaughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home and great care staff, I know I'd made the right choice of care home when I visited.
Under new management, the general manager is very supportive and always on hand. Thank you for all you do. Beautiful home!

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your kind words, it is a pleasure and a privilege to care for your grandmother and I will pass your comments on to my team.


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Review from Julian S (Son of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best car home. The carers are incredible with Mum, food is excellent, rooms are excellent and the facilities are excellent. The staff can't do enough here.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.


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Review from J M (Resident) assisted by family/friend published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff try to do as much as they can for me. I like the meals here.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.


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Review from Mary G (Wife of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, helpful and also the nurses are very understanding. My husband is well looked after.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for taking the time to review our home. We are delighted to hear how happy you are with the care and support your husband is receiving.


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Review from D J (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been admitted to the Rhallt Care Home my relief is immense. Everyone from management to care and support staff are incredible. The home is clean and the room is bright and airy. The atmosphere in the home is happy, calm and professional. Even though we never wanted her to go into a home.
The Rhallt has exceeded expectations and is indeed a very special place.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for taking the time to review our home, we are delighted to hear how happy you are with the home.


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Review from N S (Grandson of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our beloved grandmother has entered The Rhallt Care Home in her 99th year. She has settled in so well, thanks to the diligence and care shown to her by staff and the seamless admission process which management guided us through. The home is cosy, clean and comfortable. Even when many of her extensive
family have questions, staff patiently talk us through every step and when many visitors are present, we are still made to feel welcome. What was a very difficult decision to utilise a care home has been eased by the kindness shown to us, as a family, and I would recommend The Rhallt to anyone in our difficult situation. I particularly appreciate the fact that we have been encouraged to personalise her room, this has brought my grandmother a greater degree of comfort.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We are delighted to hear how happy you are with our home and that we can care for your grandmother. We pride ourselves on delivering the best care and support not only to our residents but also their family members.


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Review from R J (Grandson of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother came to the home from hospital needing nursing care. As a family, we could not be more pleased with what The Rhallt Care Home had to offer. The move-in was seamless and extremely efficient. We were greeted with a friendly staff team who really made my grandmother, who is anxious, feel
immediately at ease with their caring and empathetic approach. The presentation of the home and cleanliness really stood out and put our minds at ease as this is her first time in a residential home.
Communication with the home and management has been fantastic and we can't thank them enough for their help and support.
I can't speak highly enough of the professionalism shown and would not hesitate in recommending the home to others and working in the care industry myself, as an auditor, this is the highest praise I can bestow.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your wonderful review of our home. We are thrilled to hear how happy you are with the support given to you, as a family, but also the care towards your grandmother. I will pass this on to the team.


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Review from Ben O (Son of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we were a bit dubious about my mum going into a nursing home, however we have found it a fantastic experience especially for my mum. For the first time in years she is up out of bed in 'day clothes,' which she hasn't worn in years, had her hair done and interacting with staff and other residents.
It has been so nice to see this and probably life-changing for my mum. The staff have been so helpful and informative. Many thanks to everyone.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We appreciate you taking the time to review our home and are delighted to hear how happy you are with everything.


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Review from L E (Respite Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Two weeks respite care. Too tall for the bed, feet resting on the footboard. Blue corridor, dreadful squeaky banging doors no one to oil them. I had respite here some two years ago but to my mind standards have slipped. In a lighter vein food was excellent along with the work of several carers who were
excellent. It's a great shame that I can't name names.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your review, I am sorry to read that you weren't entirely happy with your stay. I would be more than happy to discuss any of your comments in more detail.


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Review from Lynda D (Wife of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to see that my husband has settled so well into The Rhallt Care Home. The staff are always kind and considerate. The atmosphere is relaxed and calm. My husband is clean and cared for. All his needs are met, they pay particular attention to ensuring that he has plenty to drink which is
very important as he has a catheter. The home gives me peace of mind. Thank you and well done.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We are thrilled to read how happy you are with the care and support your husband is receiving in our home. I will pass on your kind words to all of the team who will be delighted to hear this.


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Review from Dan J (Nephew of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in The Rhallt Care Home for the past four years and has recently died. Throughout that time, I feel that she received the best care possible. Given that her body and her mind were increasingly breaking down, she was given the best quality of life possible. I have worked in care homes
myself in the past and I am very impressed with the care in The Rhallt Care Home and I would not hesitate to recommend it.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your lovely review of our home. It was a privilege to care for your late Aunt and support you all as a family. We pride ourselves on delivering the very best care and support so thank you for taking the time to acknowledge this. Our thoughts are with you all at this sad time.


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Review from M L (Son of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been pleased by the care with which my mother has been treated since her arrival at The Rhalt Care Home two years ago.

Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for taking the time to review our home, we are delighted to hear how happy you are with the care your mother receives.


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Review from Neal C (Son of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Absolutely top marks in every way. Every single person from management, nurses and carers were absolutely brilliant. Cannot fault them. Staff became friends and they were there if I needed anything. 10/10. Keep up the good work!

Reply from Teresa Lynskey, Regional Manager at The Rhallt Care Home

Thank you so much for taking the time to write this lovely review. I will share it with the team, who will be delighted.


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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for The Rhallt Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for The Rhallt Care Home is calculated as follows: ( (205 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 227 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Rhallt Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (9)

Ingrid

Ingrid Simkin

Job Title: General Manager

Joined: 2023

Ingrid has been at the Rhallt since January 2023. She qualified as a Registered General Nurse in 2006 and as a Specialist District Nurse in 2014. Having worked in the NHS for 18 years, Ingrid completed her MBA in 2019 and moved into the private sector. Ingrid previously worked at the Rhallt as Deputy Manager and when the General Manager position arose she was keen to return and work with the wonderful team at the Rhallt.


Amy

Amy Talbot

Job Title: Assistant Manager

Joined: 2023

Amy started at the Rhallt in June 2023. At her previous home, Amy headed up a newly commissioned Dementia Unit and has a passion for both Dementia and General Care. With a background in both administration and care, Amy inspires the care team to drive quality and ensure our residents are cared for and living their best lives.


Nicola

Nicola Davies

Job Title: Nurse

Joined: 2019

Nicola, a dedicated Registered General Nurse, has been with The Rhallt for six years. Her extensive experience across diverse care settings makes her an invaluable source of knowledge and support on the floor.


Jo

Jo Marriott

Job Title: Registered Nurse

Joined: 2014

Jo is a Registered Mental Health Nurse who works on the Breidden Unit, our Dementia Floor. Jo has worked at the Rhallt for over 10 years and gives us an invaluable perspective into the management of Dementia and other mental health-related conditions. Jo is hugely passionate about the equity of care and is leading the development of complementary therapy within the home.


Karen

Karen Mann

Job Title: Team Leader

Joined: 2004

Karen leads the care team at Breidden, our Dementia Unit. She has worked at the Rhallt for 20 years and is an award-winning team leader, having scooped the award for ‘Changing the lives of those we care for’ at the Lovett Annual Care Awards in 2023. Karen is our Dementia Champion and is a real advocate for our residents.


Keisha

Keisha Wragg

Job Title: Senior Carer

Joined: 2024

Keisha has recently transferred from an Activities Coordinator role to a Senior Carer role, having been a Carer previously at The Rhallt. She is very popular with our residents and takes pride in going the extra mile no matter what task she takes on.


Lynne

Lynne Conde

Job Title: Registered Nurse

Joined: 2013

Lynne is a Registered General Nurse who has worked at the Rhallt on Breidden Unit for over 10 years. Having worked in a variety of settings during her career, Lynne is a wealth of knowledge on the floor.


Sadie Pickstock and Cristina Poama

Sadie Pickstock and Cristina Poama

Job Title: Registered General Nurses

Joined: 2012

Sadie and Cristina are both Registered General Nurses. Between them, they have over 40 years of service at the Rhallt and are passionate about outstanding patient care in Castell Coch, our General Nursing Unit.


Nicholle

Nicholle Birkett

Job Title: Receptionist

Joined: 2020

Nicholle has worked at the Rhallt for 4 years, she recently transferred from a Senior Care role to Reception where she greets visitors and directs calls to the care floors as well as supporting the administration function within the home.


Frequently Asked Questions about The Rhallt Care Home

What types of Care is The Rhallt Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Rhallt Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Rhallt Care Home have?

There are 91 Single Rooms.

What are the Facilities & Services at The Rhallt Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Rhallt Care Home to the centre of Welshpool?

0.6 mile(s) as the crow flies, distance by road may be significantly further.