Hillview Court

Whiteyetts, Sauchie, Alloa FK10 3AQ
Submit a Review
9.6 27 Reviews
  • Hillview Court, Alloa
Hillview is located in Sauchie, with a warm family atmosphere, highly trained staff are available to get to know residents individually offering the highest standards of care to the elderly with nursing care including learning disabilities and acquired brain injuries, and dementia care on a permanent and short stay basis.

Professional care is provided amidst homely interiors and scenic countryside surroundings. Made up of four houses, each has its own living and dining facilities and all bedrooms and communal areas are light and airy. All the houses are single-storey to ensure ease of accessibility.

Three houses support older residents with a form of dementia and nursing needs and the newest house is for individuals with acquired brain injuries – including alcohol-related illnesses. Residents aged 18 or over are supported in these houses.

All staff are dementia trained and recognise how important it is for residents to engage in activities they enjoy.

This training also allows the hospitality team and chefs to stimulate senses and increase creativity in the cooking and presentation of food. This can provide a much-improved dining experience for residents living with dementia and or dysphagia.

Care Provided by Hillview Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura Davidson (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Hillview Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,475
    • Self-Funded Residential Dementia Care from £1,475
    • Self-Funded Nursing Care from £1,725
    • Self-Funded Nursing Dementia Care from £1,725
    • RESPITE Self-Funded Residential Care from £1,625
    • RESPITE Self-Funded Residential Dementia Care from £1,625
    • RESPITE Self-Funded Nursing Care from £1,725
    • RESPITE Self-Funded Nursing Dementia Care from £1,725
  • (these prices are only a guideline, please contact Hillview Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 27, showing 1-20
9.6

Hillview Court has a Review Score of 9.6 (9.595) out of 10, based on 11 reviews in the last 2 years. Over all time Hillview Court has 27 reviews.

Overall Experience

  • 19
  • 8
  • 0
  • 0
  • 0

Date Published

27
1
2
11
16
Overall Experience  Overall Experience 5.0 out of 5

After a long wait to get a place for my husband in Hillview, knowing the facility as my mother was a resident, I am thrilled as this is a home that delivers dignity, love, care creating a family type experience for their residents.
My husband has Alzheimer's and is a walker - everyday he is washed,
well dressed and absolutely looked after by the wonderful staff - thank you.
The staff are so attentive, kind, patient, playing games, dancing and singing with the residents and giving so much comfort. Our unit had a lovely couple of hours sharing the Happiness Programme from social ability. Please could we have this machine just for Hillview.

Reply from Home Manager, Home Manager at Hillview Court

Thank you so much for your wonderful feedback, and your lovely comments about our team and the care they provide. We really are a big family here at Hillview Court and it's lovely to hear that you've felt that way too. We really appreciate your trust in our team and we're so glad that you feel assured that your husband is getting the level of care and attention that he deserves. Regarding The Happiness Programme, we're currently monitoring the benefits and will continue to review any additional resources we may need in the future. Thank you again for your feedback!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident for 2 years now and all I can say is the home is amazing.
The care is top quality, the staff are all so friendly and care deeply for the service users.
They continuously keep me up to date with anything that has changed, they always make us as a family feel so welcome
each time we visit.
They are always willing to listen and be there for us as well as my brother.
I have complete faith and trust in the care they provide.

Reply from Home Manager, Home Manager at Hillview Court

Many thanks for taking the time to leave us a review and for your lovely comments about our home and team at Hillview Court. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I live in a different area and I visit my dad every few months. Every time I visit the care and support my dad receives is of the highest quality. All the carers get him involved in all the activities, they are always warm and attentive, and they know he loves a cuddle. He is always safe and treated
with dignity, and he is always asked what he wants to do and when food comes. I cannot rate Hillview Court high enough. Keep up the good work you are all amazing! Thank you for everything you do for my dad.

Reply from Home Manager, Home Manager at Hillview Court

Thank you, for your review of Hillview Court where your dad is cared for. We really appreciate all the positive feedback, across all areas of his care. We are committed to delivering outstanding care for each of our residents. We hope you can visit again soon, warm wishes from all the team at Hillview.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

When I visit my grandad I always receive a warm welcome as soon as I walk through the door. Everybody is so friendly and I can see he is safe and very well looked after. His carers really could not do any more for him and they are respectful, kind and always get him involved in activities which I can
see he really enjoys. The facilities are very spacious and he can walk around and interact with other residents. His dignity is so well respected and he really is in the best possible place, thank you!

Reply from Home Manager, Home Manager at Hillview Court

Many thanks for taking the time to leave us a review of Hillview Court and for your words of appreciation. We are pleased to hear your grandad enjoys the activities. Your wonderful feedback about the home and those that care for him will be shared with everyone in the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend in Hillview Court. She is always very well-kept and seems relaxed and happy. All staff I have come across are friendly and approachable. There appears to be a good range of activities.

Reply from Home Manager, Home Manager at Hillview Court

Thank you for your review of Hillview Court where your friend is cared for. We would like to thank you for your feedback which is very much appreciated. Individual care of our residents is of utmost importance to us. The team will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

As of the end of the first year, my full-time residential care facilities have been good, in particular, the overseeing of my medical care which I am bound to say has been excellent throughout. The staff are supportive and despite the constant pressure on their hours of work, they discharge their duties,
all in all, with a respectful manner, which is so important in meeting and fulfilling their approach to and discharge of their work. I am grateful to be able to testify the great benefit I find as I now approach my second year.

Reply from Home Manager, Home Manager at Hillview Court

Many thanks for taking the time to leave us a review and for your lovely words about our home, the care, the facilities, as well as our team at Hillview Court. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with everyone in the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff that I have dealt with have all been excellent in relation to all aspects of my sister's care. I am always made welcome and find they go above and beyond for the wellbeing of the residents in their care.

Reply from Home Manager at Hillview Court

Thank you for your review of Hillview Court where your sister is cared for. We would like to thank you for your words of kindness which are very much appreciated. Individual care of our residents is of utmost importance to us. The team will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care home is clean, fresh and comfortable. The residents are all so contented and happy. The staff are friendly and helpful, entertainment seems to be adequate and varied.

Reply from Home Manager, Home Manager at Hillview Court

Margaret, many thanks for your positive review. It’s lovely to hear your feedback on how our residents are so contented and happy. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Since attending the initial interview with the facility manager I have been impressed with the attitude of staff. The cleanliness of the home and the appearance of the residents.
My father appears to have settled here with the help of caring staff and hopefully, he will continue to be happy here.

Reply from Home Manager, Home Manager at Hillview Court

We are so pleased to read your wonderful comments about the care your father receives. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

On entering the home as a visitor, there is a welcoming and helpful staff member in the office. The atmosphere in the home is fresh and pleasant and the staff members going about their work are friendly.
My husband appreciates the attentiveness and cheerfulness of his carers. In the warm weather last
summer, he loved being taken out in his wheelchair to enjoy the sun and fresh air in the courtyard garden. We are happy he is in safe and caring hands.

Reply from Home Manager, Home Manager at Hillview Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your husband is receiving such great care at Hillview Court and enjoying the gardens. I will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My father has settled in very well over the last two months. He has every confidence in the staff which makes him feel safe and secure. This gives the family peace of mind too. His room is warm and comfortable. He is kept clean and tidy at all times. Dad states he has sufficient food and drink to satisfy
him.

Reply from Home Manager, Home Manager at Hillview Court

Thank you for your kind words and recognition of the team at Hillview Court. Your father is a joy to care for. Your comments will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My wife has now been a resident for just short of eighteen months.
During this time she has been well looked after and although she is no longer able to get about as well as she did the staff there try to get her involved in everything that is going on.
The staff are friendly and attentive.

Reply from Home Manager, Home Manager at Hillview Court

Tony, we would like to thank you for your words of kindness which are very much appreciated. Your wife is a pleasure to care for. All comments will be passed on to the team and thank you again for the review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Hillview Court Care Home in November 2022 and the difference in him has been unbelievable. He went in there underweight and depressed and is now totally thriving! Every member of staff I've spoken to has been genuinely caring and so helpful. You hear a lot of bad press about Care Homes
in general and this put me and my sisters off putting Dad into one but I can honestly say that Hillview has been exceptional, so much so that when I'm elderly and can no longer care for myself, this is where I want to be! I also think what makes this care home the ideal place for someone to live is because the units aren't too big like you find in the majority of care homes. My dad is so comfortable in the company of the other residents and I'm not surprised as it has a real sense of family. More care homes should be built this way, it offers our elderly loved ones so much more dignity and a sense of home. I honestly cannot praise and thank all the staff here enough!

Reply from Home Manager, Home Manager at Hillview Court

Elizabeth, thank you so much for taking the time to leave us such a wonderful review! Your dad is a pleasure to care for and we are thrilled that he is part of our Hillview Court family. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our brother became a resident when Hillview Court opened 21 years ago.
We can say that he has been treated with such care that we as his sisters could not give him.
This is his home and that is how he is treated.
The staff are amazing and keep us informed of any changes in his care or any relevant
issues.
We can't praise the staff enough and would like to say that the entertainment coordinator has raised the spirit of the residents and their families.
We think that Hillview is an excellent care home which should help others looking for a residence for their relatives.

Reply from Home Manager, Home Manager at Hillview Court

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us and we are so pleased to hear that your brother sees Hillview Court as his home. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son has been in the home since April, the staff are amazing and look after him so well. They are really friendly when we visit and he is extremely happy and well cared for. The food is really good, he certainly seems to enjoy it. The staff are fantastic and full of fun which is what you need to keep
their spirits up

Reply from Home Manager, Home Manager at Hillview Court

Thank you John for taking the time to leave us such a wonderful review. We are so pleased to read your lovely comments about the care your son is receiving and your kind words and recognition of the team at Hillview Court. Your feedback will be shared with the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My brother is a resident at Hillview Court. We have found everything to be excellent, all the staff are very friendly and very efficient with my brother. I am very comfortable with asking any questions and I know that they will be answered. A first-class service all round!

Reply from Home Manager, Home Manager at Hillview Court

Thank you for your lovely comments, Margaret; I will pass these on to the team. We look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

In preparing for my mother going into a care home we had to offer our choices and this was No. 1. It has realised our expectations and now settled, Mum is relaxed and happier than she has been in years. Now, almost 98 years old, she enjoys the company and activities and her smile and humour has returned.
The staff are really kind and caring and all who know me are open with information and requests. The care home is well managed with very good staff/resident ratio and small units on one level.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care, which my late brother experienced, has completely dispelled any fear I had in respect of spending the latter months/years of life in a home. I can honestly use words like - a loving, happy, spiritually developing environment. Having visited many homes (as we get older our friends do too) I
have been in one where the staff are both so compassionate and efficient. I thank them so much. My family has been well blessed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been in residence there since it opened in 2001. During that time she has been looked after extremely well. This is good to know because we live 500 miles away and can only visit 4 times a year. We need to know that she is well looked after and this we have with Hillview Court Nursing
Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident in the Bluebell ward since 2017. The care he has received has been exceptional as has the support the family has been given. The activities for patients is encouraging and enjoyed, providing stimulation and memory awareness.
The environment for residents is brights and
cheerful with visitors being encouraged to involve themselves in daily activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.595)

Overview of Review Score

The Review Score of 9.6 (9.595) out of 10 for Hillview Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.595 for Hillview Court is calculated as follows: ( (82 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.595

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hillview Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Oct 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Top 20 Large Care Home Groups 2024

Recipient: Aria Care

Date: Wednesday 31 Jan 2024 More details

Scottish Care Awards

Recipient: Hillview Court

Date: Friday 18 Nov 2011 More details

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

Laura

Laura Davidson

Job Title: Home Manager

Since qualifying as a nurse in 2014, I have supported the region within the support team for Scotland, as well as working for two of our care homes. I joined Hillview Court in 2015, before becoming Deputy Home Manager at Marchglen in 2016. I then returned to Hillview Court in 2021 as Home Manager.


As Home Manager I enjoy the fact that every day is different. I find it very rewarding, to see our residents enjoy a good quality of life. I enjoy the problem-solving and overall running of the service and have an excellent team here to support that.


It is my responsibility to ensure that our residents receive the best care possible, that they are listened to and that their needs are met. It is also really important that my staff are supported in their role to assist our residents.


My biggest achievement has been obtaining my degree in nursing whilst having my son and raising him. Closely followed by becoming the Home Manager at Hillview Court.


I know and love the local area having been here for over 20 years. The scenery is amazing, with views over the hills and wonderful country walks to go on. In my spare time, I like to travel, especially around Scotland, as well as camping and photography – mainly landscapes on my travels. I also love spending time with my son, in particular trips to the cinema.


Frequently Asked Questions about Hillview Court

What types of Care is Hillview Court registered for?

Older Person Care, Dementia, Respite Care & Learning Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hillview Court provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Hillview Court have?

There are 48 Single Rooms.

What are the Facilities & Services at Hillview Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Hillview Court to the centre of Alloa?

1.3 mile(s) as the crow flies, distance by road may be significantly further.